I thin my second HD died!!!!
Apr 11, 2004 | 7:27 pm
#1
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Join Date: Jan 2003
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I think my second Hard Drive died!!!!
Does lightning strik twice? Maybe so.
I have an external Maxtor 5000 LE hard drive connected to the PC using a USB2 port. Yesterday evening it stopped working, giving me the following error when I try to access it : "E: is not accessible. The request could not be performed because of an I/O device error" .
I tried to reinstall the drive's drivers, then I tried to re-install the USB drivers, then I tried to use a different USB cable. None of those methods worked. I also tried connecting the drive to a different PC, but got the same error.
Any ideas on what, other then a dead drive could be causing the problem?
I checked the Maxtor's knowledge base as well as the manual, but didn't find an answer. I will obviously try calling them tomorrow, if I can't figure out anything else.
This time I have a backup of the data (at least the parts which are actually important) .
I have an external Maxtor 5000 LE hard drive connected to the PC using a USB2 port. Yesterday evening it stopped working, giving me the following error when I try to access it : "E: is not accessible. The request could not be performed because of an I/O device error" .
I tried to reinstall the drive's drivers, then I tried to re-install the USB drivers, then I tried to use a different USB cable. None of those methods worked. I also tried connecting the drive to a different PC, but got the same error.
Any ideas on what, other then a dead drive could be causing the problem?
I checked the Maxtor's knowledge base as well as the manual, but didn't find an answer. I will obviously try calling them tomorrow, if I can't figure out anything else.
This time I have a backup of the data (at least the parts which are actually important) .
Last edited by yevlesh2; Apr 11, 2004 at 9:04 pm
Apr 11, 2004 | 7:34 pm
#3
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Join Date: Jan 2003
Location: between DCA and BWI
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The drive appears in My Computer, but I can not check the size or any other properties.
I think removing the drive from the USB case would void the warranty (I've only had it for 4 month), so I would rather not do it yet.
I think removing the drive from the USB case would void the warranty (I've only had it for 4 month), so I would rather not do it yet.
Apr 11, 2004 | 9:30 pm
#4
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Join Date: Feb 2000
Location: Easton, CT, USA
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How it it powered? I'm thinking it's getting surges or something through it's power source, so if the power isn't regulated, or you are running hot, that could be the issue.
Apr 11, 2004 | 9:37 pm
#6
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Join Date: Jan 2003
Location: between DCA and BWI
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I am using it's own power cord (the one provided with the hard drive) and have it connected to a surge protector.
I am not able to format or do much else with it. The only thing the HD does is show up in My Computer when't it's connected and doesn't show up when it isn't .
I am not able to format or do much else with it. The only thing the HD does is show up in My Computer when't it's connected and doesn't show up when it isn't .
Last edited by yevlesh2; Apr 11, 2004 at 9:40 pm
Apr 14, 2004 | 9:44 am
#7
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Join Date: Jan 2003
Location: between DCA and BWI
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Posts: 3,652
Spoke to Maxtor support yesterday.
They asked me to run a few diagnostics after which they said that problem was caused by corrupted file system table and suggested that I use data recovery software. Try two so far, but both froze mid-way.
I guess will try Norton Systemworks later on as well.
They asked me to run a few diagnostics after which they said that problem was caused by corrupted file system table and suggested that I use data recovery software. Try two so far, but both froze mid-way.
I guess will try Norton Systemworks later on as well.