Using Zoom or Google Meet internationally
#5

Join Date: Jan 2015
Posts: 3,737
Keep in mind, I'd probably try to avoid taking such calls as there may be security/privacy issues as stated by another member. There is legislation that is supposed to cover this (eg, HIPAA or PIPEDA or GDPR), This is why most physicians assign another physician to cover for them while away. There is encryption, but that often doesn't factor into these things.
#6




Join Date: Jul 2005
Posts: 1,269
Re: Privacy. Can't the patient always consent to sharing the patient's confidential info with the medical professional over a potentially "unsecure" communications method regardless of the communications method? If I consent to talk about something medically confidential with my physician on a public street corner (v. a private in-person examining room) or with me in Fiji and my physician in Finland, what's the difference? If I consent (granted, knowledgeable consent), what's the problem?
Also, I've participated in Zoom's where somewhere on the screen it says something along the lines of "hosted over servers located in the US" (that's not a direct quote) which I presume is supposed to indicate that everything is "happening" so to speak in the US rather than all over the globe. Granted these were Zoom's involving only US-located participants (in multiple US States). But, maybe that's a potential indicator of stuff not being spread all over the globe.
Finally, I have zero doubt that my medical records are hosted, reviewed and accessible in any number of data sites/call centres around the globe and that somewhere, I've tacitly consented to that when I scrawled my signature across a dozen+ forms upon arrival at a physician's office or hospital ER.
Also, I've participated in Zoom's where somewhere on the screen it says something along the lines of "hosted over servers located in the US" (that's not a direct quote) which I presume is supposed to indicate that everything is "happening" so to speak in the US rather than all over the globe. Granted these were Zoom's involving only US-located participants (in multiple US States). But, maybe that's a potential indicator of stuff not being spread all over the globe.
Finally, I have zero doubt that my medical records are hosted, reviewed and accessible in any number of data sites/call centres around the globe and that somewhere, I've tacitly consented to that when I scrawled my signature across a dozen+ forms upon arrival at a physician's office or hospital ER.
Last edited by jsnydcsa; May 23, 2022 at 10:50 am
#7

Join Date: Jan 2015
Posts: 3,737
Re: Privacy. Can't the patient always consent to sharing the patient's confidential info with the medical professional over a potentially "unsecure" communications method regardless of the communications method? If I consent to talk about something medically confidential with my physician on a public street corner (v. a private in-person examining room) or with me in Fiji and my physician in Finland, what's the difference? If I consent (granted, knowledgeable consent), what's the problem?
Also, I've participated in Zoom's where somewhere on the screen it says something along the lines of "hosted over servers located in the US" (that's not a direct quote) which I presume is supposed to indicate that everything is "happening" so to speak in the US rather than all over the globe. Granted these were Zoom's involving only US-located participants (in multiple US States). But, maybe that's a potential indicator of stuff not being spread all over the globe.
Finally, I have zero doubt that my medical records are hosted, reviewed and accessible in any number of data sites/call centres around the globe and that somewhere, I've tacitly consented to that when I scrawled my signature across a dozen+ forms upon arrival at a physician's office or hospital ER.
Your data is somewhat protected (there are always exceptions) and there are access logs that are often reviewed (or supposed to be). I know up here, people who weren't supposed to view a person's medical records have been disciplined/fired for doing so.
#8
Original Poster
Join Date: Apr 2016
Posts: 67
My Google Meet is the Workforce HIppa Compliant. For medical records, I can either VPN to web based electronic medical record or Chrome Remote Desktop back to my desktop back at work.
I also ask patients before I see them if they consent to telemedicine.
I also ask patients before I see them if they consent to telemedicine.
#9

Join Date: Jan 2015
Posts: 3,737
So then you should be good. You will likely have latency issues, but beyond that, you should be able to connect from Germany without too many issues.
#11
FlyerTalk Evangelist



Join Date: Nov 2002
Location: ORD
Posts: 14,773

Though as I recall the UAE mobile carriers block Whatsapp and some other calling apps. Or at least they did, I think.
#12

Join Date: Jan 2015
Posts: 3,737
Are you using a commercial VPN? (or even an enterprise VPN) Just curious as the performance difference between those and a non-VPN connection is often quite different (might not make a difference depending on how much data is being pushed at a given time, but still curious)
#13
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,801
Are you using a commercial VPN? (or even an enterprise VPN) Just curious as the performance difference between those and a non-VPN connection is often quite different (might not make a difference depending on how much data is being pushed at a given time, but still curious)
Anyway, I have a pi-vpn server (using WireGuard) at home in the UK, so connected to that. Everything fine after that - no lag that I noticed.
#14

Join Date: Jan 2015
Posts: 3,737
I'd be curious to see what the difference would with a TATL VPN connection. Even accounting for a pause to think about a reply, any x-ocean connection I've had, there has always been some form of latency (less so with some of the more "advanced" countries, but still noticably there)
#15
Original Poster
Join Date: Apr 2016
Posts: 67



