T-Mobile’s roaming network is down globally!
#2




Join Date: Feb 2008
Location: US/TYO/LON
Programs: Marriott Titanium; Hyatt Globalist
Posts: 426
#5
Original Poster


Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,676
ProjectFi is down as well. No info on Fi running on the Three network:
https://www.engadget.com/2018/01/13/...l-data-outage/
https://www.engadget.com/2018/01/13/...l-data-outage/
#6




Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,971
Wow. I hope they fix it soon. I'm headed off to India soon and really need my phone to work. Ironically, most of the "free" wifi over there will only work by sending you a one time use code to your cell phone via SMS. So no roaming = no free wifi.
#7




Join Date: Feb 2008
Location: US/TYO/LON
Programs: Marriott Titanium; Hyatt Globalist
Posts: 426
It's fixed now. Lasted most of one day but was up and running yesterday. No issues since.Glad they got on it quick!
#8




Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 7,182
Noticed the problem on my wifes phone on the 13th and just assumed it was a glitch after much troubleshooting on my own. Then we got to Prague later that evening and still had the problem and a quick chat with Tmobile support gave us the news they had an issue. Seemed to start working the next day 14th as we got to Doha it connected ok.
#9




Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS Titanium, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,587
Is anybody else still having problems internationally?
We're in Lima, Peru and we had problems yesterday, the 17th. Data was very slow and I couldn't make a phone call to local or US numbers, other than T-Mobile 611. (I can make calls on wifi though.)
The rep said she'd call back to Mrs. Fredd's phone but that call failed.
My phone is slow to connect to internet as well. I don't know if it's a problem with my phone or something else.
On Jan. 1 Mrs. Fredd couldn't make or receive calls in Canada, although data worked fine, and my phone worked, so we've had more problems recently than we've ever had since switching to T-Mobile.
We're in Lima, Peru and we had problems yesterday, the 17th. Data was very slow and I couldn't make a phone call to local or US numbers, other than T-Mobile 611. (I can make calls on wifi though.)
The rep said she'd call back to Mrs. Fredd's phone but that call failed.
My phone is slow to connect to internet as well. I don't know if it's a problem with my phone or something else.
On Jan. 1 Mrs. Fredd couldn't make or receive calls in Canada, although data worked fine, and my phone worked, so we've had more problems recently than we've ever had since switching to T-Mobile.


