Last edit by: Zorak
Which countries are supported?
https://support.google.com/fi/answer...intl_countries
Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)
https://support.google.com/hangouts/answer/3205646
Exceptions:
Listed, but no/spotty service:
Not listed, *did* have service
1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
https://support.google.com/fi/answer...intl_countries
Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)
https://support.google.com/hangouts/answer/3205646
Exceptions:
Listed, but no/spotty service:
- Ukraine (Aug 2018) - no service, all providers listed as "forbidden". Post #660
- Alaska (Jul 2018) -- had voice service, but inconsistent/spotty data (try forcing Sprint)
- Peru (Sep 2016) post 341, 360
- Grand Cayman Island (Jan 2018) post 547
Not listed, *did* have service
Belize (Jan 2018) post 547Belize now appears on the "supported" international list
1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
Google Fi: Anyone care to post their experience?
#811
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,652
What is strange is Fi has two distinctly different users: (a) low volume users of data; and, (b) global travelers. I love Fi and even bought a Pixel 3 (as my second phone) to have coverage in remote areas and to take advantage of Three roaming in some countries. You can stick an unlimited tablet data SIM in slot 2 of a dual SIM phone in the US and come out where you need to be for $50 a month.
#812
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
Who offers a $30/mo unlimited data sim?
What is strange is Fi has two distinctly different users: (a) low volume users of data; and, (b) global travelers. I love Fi and even bought a Pixel 3 (as my second phone) to have coverage in remote areas and to take advantage of Three roaming in some countries. You can stick an unlimited tablet data SIM in slot 2 of a dual SIM phone in the US and come out where you need to be for $50 a month.
#813
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,652
https://teltik.com/
TMobile reseller. Look at the tablet plans. Tablet plans are often way cheaper than cell phone plans.
TMobile reseller. Look at the tablet plans. Tablet plans are often way cheaper than cell phone plans.
#814
Join Date: Jan 2003
Posts: 3,785
Just got Fi on Black Friday and used it over the new year break at Europe flawlessly. I have Fi on my Pixel 3 and T-mobile One Plus on our other phones. T-mobile One Plus is very usable but Fi is as fast as here and faster at some countries. In Paris, I was getting close to 200mbps. I also put the free Data Sim into one of the iPhone to speed up the connection. At first it was not working, but then I found the APN setting on Google search and manually put those in and mobile data started working. I used 5Gb of data in 3 weeks on 2 phones.
#815
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
I suddenly found a new use for that iphone 6 that got a new battery. The Fi data sim makes that a great second device, especially with the mophie juice pack. Nice move by Google Fi. So yep thats what I am doing.
#817
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
#818
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
I got billed 1 day after I activated (but it was a zero charge) b/c apparently my "billing cycle" date was that. Although I have now been active more than 30 days my page showing the "special $200 credit" I should get after 30 days still indicates that has not been satisfied. When I get back to the US I'll try calling since the service hasn't worked for me in SE Asia.
#819
Join Date: Jan 2003
Posts: 3,785
Got the first bill about 1 day after activating the Pixel 3 XL. It charges for the monthly device payment, $20 Talk and Txt for the next month. That was on the 7th of Dec. On 7th of January, it charges me for the Device Payment, $20 T&T, and Data Usage... also got the -$20 referral credit from using a referral code. Still waiting for the $900 service credit.
#821
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,792
I know I can call them and try to ask this, but I want to get a 2nd phone number attached to my Fi account as a work cell phone, but I can't for the life of me see where I can choose the new number. Does that happen after you order and receive the 2nd SIM card? I'm asking here because I trust you folks more than the CSRs at Google Fi
#822
Join Date: Dec 2010
Location: DEL
Posts: 1,056
I know I can call them and try to ask this, but I want to get a 2nd phone number attached to my Fi account as a work cell phone, but I can't for the life of me see where I can choose the new number. Does that happen after you order and receive the 2nd SIM card? I'm asking here because I trust you folks more than the CSRs at Google Fi
#824
Join Date: Jan 2003
Posts: 3,785
https://support.google.com/fi/answer/6330195?hl=en
#825
Join Date: Nov 2015
Posts: 392