iPhone 5 battery replacement program
Aug 23, 14, 6:51 am
#1
Original Poster
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,733
iPhone 5 battery replacement program
For certain serial numbers sold btw Sept 2012 and Jan 2013
http://www.iclarified.com/43307/appl...cement-program
https://ssl.apple.com/support/iphone5-battery/
http://www.iclarified.com/43307/appl...cement-program
https://ssl.apple.com/support/iphone5-battery/
Aug 23, 14, 3:47 pm
#2
Join Date: Mar 2010
Location: BNA
Programs: Delta DM MM, American EXP
Posts: 120
Thank you for posting. I just checked my serial number and was one of the lucky ones. My battery has been giving me fits for a few months but I chalked it up to running on the european networks so much. Always seems to drain faster when in the EU.
Aug 25, 14, 9:28 pm
#4
Join Date: Dec 2009
Location: RDU
Programs: DL DM(segs)/MM, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 2,804
Originally Posted by SteveMSflyer
Had mine replaced at Apple Store today. It was a painless 45 minute surgery.
Disclaimer: I realize Apple stores aren't exactly known for their efficiency (they're more like the USPS), but 45 min for a battery change is unacceptable.
Aug 26, 14, 7:34 am
#5
Original Poster
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,733
Originally Posted by HDQDD
45 minutes?! That's certainly not "painless"!
Disclaimer: I realize Apple stores aren't exactly known for their efficiency (they're more like the USPS), but 45 min for a battery change is unacceptable.
Disclaimer: I realize Apple stores aren't exactly known for their efficiency (they're more like the USPS), but 45 min for a battery change is unacceptable.
Aug 26, 14, 10:32 am
#6
Join Date: Sep 2007
Programs: DL Silver, AS MVP, UA Silver, HHonors Diamond, Marriott Plat, SPG Plat, National Exec Elite
Posts: 3,878
My wife's iPhone 5 didn't qualify, but the battery life has deffinitely tanked sharply over the last month (going on 20 months and 2 screen-replacements since it was new). It seems 7.1.2 may be the culprit, but none of the battery saving tricks/settings seem to help her get better than 1/2 day on a charge.
Aug 26, 14, 11:07 am
#7
Join Date: Jul 2005
Posts: 818
My iPhone - Ding! Needs replacement. I had noticed wonky battery life recently (past 6-8 months) and chalked it up to age (of the phone, not me, my battery is barely holding on!)
Wife's iPhone - Nope. Good to go!
I am not looking forward to the replacement process as I'm told that even though you backup your phone, a lot of tweaks, settings, etc. get lost during such a battery replacement. If it's anything like the "simple" iOS upgrade, I'll have a lot of work to do.
Wife's iPhone - Nope. Good to go!
I am not looking forward to the replacement process as I'm told that even though you backup your phone, a lot of tweaks, settings, etc. get lost during such a battery replacement. If it's anything like the "simple" iOS upgrade, I'll have a lot of work to do.
Aug 26, 14, 3:08 pm
#8
Join Date: Mar 2010
Location: BNA
Programs: Delta DM MM, American EXP
Posts: 120
Made my appointment for this Saturday (In the EU to Friday) and can't wait to get my freedom from the Mophie back. Surprised they are replacing the battery only - assumed they had a stash of refurb units they would swap out for speed. Oh well - no complaints on my 5 other than battery life.
Aug 27, 14, 4:58 pm
#9
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 28,208
I had mine replaced a year ago - 3 days before he warranty expired. I don't think it took more than 15 minutes after diagnosis/confirmation of replacement. Maybe 10.
Aug 28, 14, 2:02 pm
#11
Join Date: Mar 2012
Posts: 407
Originally Posted by kkjay77
Too bad I didn't know about it earlier.
I replaced the battery myself a couple of months ago voiding the warranty.
I replaced the battery myself a couple of months ago voiding the warranty.
i lost two screws but what if i replaced the battery back?
Aug 28, 14, 4:53 pm
#12
Join Date: Dec 2009
Location: RDU
Programs: DL DM(segs)/MM, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 2,804
Originally Posted by CPRich
I had mine replaced a year ago - 3 days before he warranty expired. I don't think it took more than 15 minutes after diagnosis/confirmation of replacement. Maybe 10.
Aug 30, 14, 12:55 pm
#13
Join Date: Aug 2013
Location: PHL
Posts: 11
Took my phone in today for a pre-scheduled appointment and it qualified for both the battery replacement and the recent sleep/wake button replacement. The Apple Store I went to did not have any batteries and they were having to "order" them for everyone who had appointments, advising that they would likely receive their order in the next 2 business days, at which time the store would call them to come in for their battery replacement to occur.
As for my phone which needed both the new battery and replacement sleep/wake button replacement, the store had to send my phone away for repair and they gave me a loaner to use in the meanwhile. They said it'd take about 10 - 14 days for the repair.
As for my phone which needed both the new battery and replacement sleep/wake button replacement, the store had to send my phone away for repair and they gave me a loaner to use in the meanwhile. They said it'd take about 10 - 14 days for the repair.
Sep 5, 14, 11:18 pm
#14
Join Date: Jul 2013
Location: PDX
Programs: DL, UA, lotsa hotels
Posts: 79
Traveled around Europe for 2 weeks with a dying iPhone 5 battery and a USB battery pack to boost it up, which worked quite well but looked strange dangling from the phone. Ordered a replacement from Amazon before I left and then installed upon returning. Unlike SteveMSflyer's experience @ the iStore, it took me all of 8 minutes to pry the old battery out and install the new one.
Next day, my wife emails me a link to Apple's replacement program, and I see that mine would have qualified had I not replaced it myself. Oh well, saves a trip to the iStore, waiting in line for a "Genius", then waiting for the replacement. The new battery works great, it now only runs down to 70 - 80% in a day's normal usage while with the old battery it was dead by 3 PM.
Next day, my wife emails me a link to Apple's replacement program, and I see that mine would have qualified had I not replaced it myself. Oh well, saves a trip to the iStore, waiting in line for a "Genius", then waiting for the replacement. The new battery works great, it now only runs down to 70 - 80% in a day's normal usage while with the old battery it was dead by 3 PM.
