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T Mobile Global data coverage
Free roaming worked in Japan and Thailand. Text and calls work perfectly. Data throttled for me to about 128 kbps.
In Japan I needed to manually select a network, I forgot which one. In Thailand, auto connect worked fine after a few minutes. I would guess these are very phone specific. And, in Thailand, data didn't work for a couple of hours after I landed. Don't forget to turn "data roaming" setting on. |
Originally Posted by mtneer1969
(Post 21605803)
Following is an email message from my TMO Biz rep:
"T-Mobile just announced Simple Global with unlimited international messaging and 2G data for free in over 100 countries (that covers 95% of our international traffic). The voice roaming is a flat rate of $.20 each in all of those countries. This can save you thousands on roaming. However, this free and included feature is only available on our new Simple Choice plans, but they are better than the old ones. There are options for additional 4G data overseas. The new Simple Choice plans are: $40 unlimited voice minutes $35 600 minutes $30 300 minutes $25 100 minutes All plans include unlimited messaging and unlimited 2G data (with 500MB of 4G data). Hotspot/tethering is also included. Lines on BES has a $5 premium. You can stack all of them except the unlimited... meaning you can pool voice minutes and share among numbers in your account. If you need more 4G data you can have 2.5 GB for $10 (smartphone) or $15 (BES) or 4.5 GB for $20 (smartphone) or $25 (BES). Hotspot/tethering is also included. Or we have unlimited 4G data for smartphone use with 2.5GB of hotspot for $20/$25. The same unlimited 4G data with 4.5GB of hotspot is $10 more and $20 more with 6.5 GB. These options would be mostly for iPhones, Android, and BB10 as they use more data. Unlimited messaging is included in these plans both domestic and internationally. " My bill will now get lower... on top of the Corporate discount through my employer. http://www.nytimes.com/2013/10/10/te...oad.html?_r=1& If anyone needs a hook-up to enjoy corporate pricing, just PM me. |
Originally Posted by imm2b
(Post 21778225)
T-mobile rep is telling me that these plans are prepaid plans and therefore won't work in the Int'l data. I'm not sure if these are corporate specific plansand not seen by the call center.
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Originally Posted by pseudoswede
(Post 21778871)
I think you need to get a hold of someone in the Business Accounts department. I tried, my connection dropped in the middle of the conversation, and I haven't had time to call back--although the rep was nice enough to try to reach out to me and left a voicemail.
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Speedtest in Frankfurt and Doha:
Frankfurt Ping : 346 ms Download : 0.13 Mbps Upload : 0.10 Mbps Doha Ping : 612 ms Download : 1.45 Mbps Upload : 0.21 Mbps No issues connecting to data in Frankfurt but had issues in Doha. T-Mobile Customer Service told me to dial #766# to activate my roaming in Doha. I didn't have to do this in Frankfurt. After the dialing #766# in Doha, I had data. Speed seems to be faster in Doha. I will be in South East Asia and Australia next week. Will report back. |
I would be interested in the On-Demand Mifi for longer trips, but four different T-Mobile employees have all told me that is considered Prepaid and thus not eligible for the free International DATA.
Which is my complaint with most Frontline people, they need to be better educated in company policy and not sort of adlib what they believe and instead have an easy place to lookup correct info. The store manager was honest, he was not well briefed about the new plans and has many people like myself coming in looking for a DATA solution while overseas and all he can do is guess and hope it works. Dan |
is Tmobile in other countries offering the same plan for international data ?
might be a work a round :O |
Originally Posted by LAXlocal
(Post 21795741)
is Tmobile in other countries offering the same plan for international data ?
might be a work a round :O |
Originally Posted by dan1431
(Post 21795618)
...Which is my complaint with most Frontline people, they need to be better educated in company policy and not sort of adlib what they believe and instead have an easy place to lookup correct info.
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Originally Posted by dan1431
(Post 21795618)
I would be interested in the On-Demand Mifi for longer trips, but four different T-Mobile employees have all told me that is considered Prepaid and thus not eligible for the free International DATA.
Which is my complaint with most Frontline people, they need to be better educated in company policy and not sort of adlib what they believe and instead have an easy place to lookup correct info. The store manager was honest, he was not well briefed about the new plans and has many people like myself coming in looking for a DATA solution while overseas and all he can do is guess and hope it works. Dan |
Seen some of the reports in speed but for those who have used it, is email functional and usable? I understand heavy downloads of pictures etc would be slow or impossible but is text email fairly reasonable to use? Hotel wifi for all else would suffice for me but I do need email and for it to be decent. Heading out next week and wondering if it will suffice or if I will need speed pack. Thanks in advance.
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MOD: TMO confirmed packages as 100/200/500MB
300MB package is an error and is being corrected in all systems.
If you DID provision a 300MB package expecting it to be 200MB ; contact customer care and they will take care of you I would assume. All systems should be showing it as 200MB Also provisioning of PAID data package on smartphones is known broken right now; expect this to get corrected soon - for now provision via the website http://my.t-mobile.com if you login and don't see packages for data on the right device or "no packages available" ONCE logged in go to https://my-tmobile.com/Plan/Plans.as...vid=changeplan Click on the device you want to add a package to; select "Change Plan", select the data tab and you will see international roaming packages Also On Demand Hotspots do not connect to the network unless you add an international package. Once added you CAN use the connection even if the MB usage is at limit BUT it will throttle to 96Kb/sec (YES lower than the 128Kb/sec on phones) - it's just enough to allow you to keep going for email or purchasing another data package. On Demand hotspots DO allow purchasing on device once you have a legit up and running connection (e.g. older package NOT yet DATE expired) http://t-mo.com/4G-Data is the link to follow once connected to the hotspot. NOTE: if the date validity of the package expires you will lose access to data and eventually the network - this is ONLY on DATE validity ending of the package. If you exceed MB usage PRIOR to the date validity ending as I mentioned you will still work but at a slow rate or 96Kb/sec |
Originally Posted by EMRBA
(Post 21796917)
Seen some of the reports in speed but for those who have used it, is email functional and usable? I understand heavy downloads of pictures etc would be slow or impossible but is text email fairly reasonable to use? Hotel wifi for all else would suffice for me but I do need email and for it to be decent. Heading out next week and wondering if it will suffice or if I will need speed pack. Thanks in advance.
Biggest weak link is doing Google Maps Sat view is slow ; regular maps is OK and doing directions in Google Maps can take 5-15 secs to download the full directions dataset (the Google Maps dataset for directions allows you to go fully offline as long as you stick to the route - so that's why it chunks a bit of data) No issues with Twitter or Facebook. Corporate Email (ActiveSync) and Gmail no issues. Web browsing is OK ; but pages with extensive style sheets will take 20-30 secs to load. I measured on my last trip I used 180MB outside of the data package I purchased. That would have been $2700 bucks on the old no package system. I'm not complaining. If the speed is REALLY bad for you pay for the 500MB packages as needed - this is 10 cents a MB! or 10MB for a $1 if you want to look at it that way. |
Thanks, will check it out, email downloading onto my iphone mail app is my biggest concern. Good to know on maps etc. seems based in your experience I should be ok,
You are right, saves a ton, I was with att and would buy the 800mb packages for 120 bucks a trip. Once a month so it double my bill. So if email and text work well I am good until I reach wifi. Sounds like it will be fine, |
Originally Posted by EMRBA
(Post 21796966)
Thanks, will check it out, email downloading onto my iphone mail app is my biggest concern. Good to know on maps etc. seems based in your experience I should be ok,
You are right, saves a ton, I was with att and would buy the 800mb packages for 120 bucks a trip. Once a month so it double my bill. So if email and text work well I am good until I reach wifi. Sounds like it will be fine, |
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