Old iPhone 3GS question

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Sep 21, 2013 | 6:06 pm
  #1  
To my TT Experts!

I have an old iPhone 3GS that was on the AT&T network.

My partners' brother in Colombia would love to have it.... is there any actual way for him to use it there? I do not know anything about unlocking or if it is even possible on the Colombian network.

Appreciate any insights.
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Sep 21, 2013 | 8:06 pm
  #2  
If it's unlocked, it should work there.
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Sep 21, 2013 | 8:22 pm
  #3  
Quote: To my TT Experts!

I have an old iPhone 3GS that was on the AT&T network.

My partners' brother in Colombia would love to have it.... is there any actual way for him to use it there? I do not know anything about unlocking or if it is even possible on the Colombian network.

Appreciate any insights.
Was the phone originally under contract with AT&T in your name?

If you are still an AT&T customer they will let you unlock up to 5 phones per year. With the phone unlocked your friend should be able to use it on any GSM network.

File your request online here.
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Sep 22, 2013 | 5:33 am
  #4  
If no longer on contract, AT&T should unlock for you. If they refuse, search eBay or CL for factory IMEI unlock service - should be no more than $10-15.

PM if you want referral, all done via PayPal. I just recently got old 3GS unlocked.
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Sep 22, 2013 | 5:51 am
  #5  
It was under AT&T and I am still a customer.
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Sep 22, 2013 | 5:52 am
  #6  
The form is asking for an IMEJ number for the phone; any idea where I would find that?

Sorry for all the questions.

Quote: Was the phone originally under contract with AT&T in your name?

If you are still an AT&T customer they will let you unlock up to 5 phones per year. With the phone unlocked your friend should be able to use it on any GSM network.

File your request online here.
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Sep 22, 2013 | 6:02 am
  #7  
This link might help:
http://support.apple.com/kb/HT4061?v...S&locale=en_US
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Sep 22, 2013 | 6:45 am
  #8  
Quote: The form is asking for an IMEJ number for the phone; any idea where I would find that?

Sorry for all the questions.
Settings - General - About - scroll towards the bottom to find the phone's IMEI.
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Sep 22, 2013 | 6:02 pm
  #9  
You can also dial *#06# on any GSM phone to find the IMEI.
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Sep 22, 2013 | 9:26 pm
  #10  
A quick call to ATT customer service did the trick for me, for my 3GS & 4S.
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Sep 30, 2013 | 11:45 am
  #11  
OK... follow up question...

I just got the approval via email.... but it wants me to connect the phone and restore.

I have not used this phone in years... if I connect it to my current iTunes account... will it cause any problems?

This phone will be used by someone in Colombia.

Here is the email I got from AT&T:

Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device.
We have reviewed your request and confirmed that the device may be unlocked.
Please allow 24 hours upon receipt of this notification to complete the unlock process.
To complete the unlock, simply
1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.
2. Ensure a SIM card is inserted into your iPhone.
3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
5. After restoring, your iPhone will be unlocked.
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Sep 30, 2013 | 11:45 am
  #12  
And, is there any way to confirm it is unlocked?
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Sep 30, 2013 | 11:58 am
  #13  
You need to put a non-AT&T SIM in the phone, connect to wifi, and go through the little activation process.

You can also do it AT&T's way. Doesn't matter what account iTunes is signed up with. If you do it through iTunes, it should give you a little screen saying the phone is now unlocked.
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Sep 30, 2013 | 3:34 pm
  #14  
HHHHmmm.... Dave, I do not have any sim cards.

I am not going to Colombia... is it possible for him to insert a card down there and activate? without me doing anything?
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Sep 30, 2013 | 3:41 pm
  #15  
Just connect to any itunes account and click restore as new phone. It'll just load wipe it and unlock it, and or load 6.0 on there.
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