Issue with sending mail from iPhone
Mar 2, 2013 | 9:20 am
#1
Original Poster
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
Issue with sending mail from iPhone
Last night, the issue came up when I tried sending an email from my iPhone:
I tried deleting the account on the phone and setting it up again, but did not work. Anyone know how to resolve this?
And yes the password is correct. I can recieve mail but can't send mail.
I tried deleting the account on the phone and setting it up again, but did not work. Anyone know how to resolve this?
And yes the password is correct. I can recieve mail but can't send mail.
Mar 2, 2013 | 12:25 pm
#3
Original Poster
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
Well, I can successfully access my email acounts directly on my computer but not on the phone. It happens quite alot on the phone acually and really don't know the way around the problem.
Mar 2, 2013 | 12:55 pm
#4
Join Date: Aug 2006
Location: San Jose CA
Posts: 1,100
I googled "iphone cannot send mail the username or password is incorrect" See if this works:
.
.
- Select "Settings"
- Select "Mail, Contacts, Calendars"
- Select [Whatever You named your email account]
- Scroll down to "Outgoing Mail Server"
- Select "SMTP"
- Select [Your primary server]
- Configure the password
- Select "Done"
Mar 2, 2013 | 1:28 pm
#5
Original Poster
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
I googled "iphone cannot send mail the username or password is incorrect" See if this works:
.
.
- Select "Settings"
- Select "Mail, Contacts, Calendars"
- Select [Whatever You named your email account]
- Scroll down to "Outgoing Mail Server"
- Select "SMTP"
- Select [Your primary server]
- Configure the password
- Select "Done"
Thanks again. Cheers
Mar 2, 2013 | 1:40 pm
#6
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
Is it an exchange account and are you running version 6.1 (not 6.1.2 ) of the operating system? Many exchange servers are denying access to people until they upgrade. If so, try upgrading to 6.1.2 and see if it works.
Of course if it's not exchange and you are not on 6.1, never mind.
Of course if it's not exchange and you are not on 6.1, never mind.
Mar 2, 2013 | 2:23 pm
#7
Join Date: Feb 2013
Posts: 1,818
Had a bunch of friends that had the same thing happen to them. In their case, they were using regular gmail. Not knowing what else to do, I told them to update to the latest iOS and then instead of gmail, had them sync through Exchange. Worked great for all of them!!
Mar 2, 2013 | 2:44 pm
#8
Original Poster
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
Is it an exchange account and are you running version 6.1 (not 6.1.2 ) of the operating system? Many exchange servers are denying access to people until they upgrade. If so, try upgrading to 6.1.2 and see if it works.
Of course if it's not exchange and you are not on 6.1, never mind.
Of course if it's not exchange and you are not on 6.1, never mind.
This is not an exchange account. I'm just using my personal MSN email.
Mar 2, 2013 | 6:52 pm
#9
Join Date: Dec 2012
Location: Los Angeles
Posts: 306
Have you tried turning the phone off then on? Or a hard reset (hold down the home button & lock button at the same time)?
Mar 2, 2013 | 7:40 pm
#11
Join Date: Dec 2012
Location: Los Angeles
Posts: 306
You might want to back up the phone then reinstall the back up. Or delete the email account then open another (same account).
Have you checked if your cell number is still in the settings? At times my number on the phone drops that information and it asks to be authenticated
Have you checked if your cell number is still in the settings? At times my number on the phone drops that information and it asks to be authenticated
Mar 3, 2013 | 12:09 am
#12
Join Date: Aug 2010
Location: CA
Programs: AA-EXP, National Exec. Elite, Hilton Gold, GE
Posts: 323
If you're using MSN email, the SMTP server should be smtp.email.msn.com
Some email services sometime require different ways to authenticate. For example, Google requires its EDU and Business customers the full email address as the username.
Mar 3, 2013 | 12:12 am
#13
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,718