Computer won't boot with HDD connected
#31




Join Date: Aug 2010
Location: LAX
Programs: AA 2MM, SPG Gold, HH Diamond
Posts: 110
#32
Original Poster


Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 2,095
Also, I was curious if anyone could help me with this:
I recently shipped my computer and when the graphics card is inserted, there's no video output (whether I'm using onboard graphics or not). When I take out the graphics card, video output works fine-through onboard graphics.
Do you think this is a malfunctioning MB or graphics card? The definitive way to find out would be to install another graphics card and see what happens, but I'm hoping that won't be necessary since I don't have a spare one.
Do you think it would be better to file for warranty replacement with the part manufacturer or file a claim with Fedex? (I insured the package for $3K, but would only be asking for a couple hundred depending on whether it's a MB or graphics card issue-both were purchased within the last 2 months so I still have receipts)
#33




Join Date: Aug 2010
Location: LAX
Programs: AA 2MM, SPG Gold, HH Diamond
Posts: 110
Is there a switch in the bios to disable the on-board graphics? Obviously shipping the computer shouldn't have changed it, but maybe it auto-switched if the graphics card came loose or something during shipment.
I'm sure you already did this but probably worth trying again to remove and re-seat the card.
I'm sure you already did this but probably worth trying again to remove and re-seat the card.

