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Upgrade reliability-LCD display or human agent

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Old Jan 21, 2010 | 6:04 pm
  #1  
Gynob001
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Upgrade reliability-LCD display or human agent
Whenever I see my name on the upgrade list on a LCD display, I am pleased. I feel that a computer is handling my upgrades. When there is no display and I had to approach a gate agent and request, I feel "inferior" and I feel disappointed by even a legitimate, "many are ahed of you" you don't stand a chance response.
Are display upgrade waitings and "human" interface handled the same way?
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Old Jan 21, 2010 | 9:16 pm
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obscure2k
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Please follow this thread in the Travel Technology Forum.
Thanks..
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Old Jan 21, 2010 | 10:13 pm
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nerd
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Since this question is about airlines' computer systems, it really has nothing to do with the things we discuss here in the Travel Technology forum. No offense intended, Obscure2k, .
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