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Upgrade reliability-LCD display or human agent
Whenever I see my name on the upgrade list on a LCD display, I am pleased. I feel that a computer is handling my upgrades. When there is no display and I had to approach a gate agent and request, I feel "inferior" and I feel disappointed by even a legitimate, "many are ahed of you" you don't stand a chance response.
Are display upgrade waitings and "human" interface handled the same way? |
Please follow this thread in the Travel Technology Forum.
Thanks.. Obscure2k TravelBuzz Moderator |
Since this question is about airlines' computer systems, it really has nothing to do with the things we discuss here in the Travel Technology forum. No offense intended, Obscure2k, :).
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