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Lost RSA SecureiD Token key how to avoid charge

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Old Nov 15, 2009 | 12:02 pm
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Lost RSA SecureiD Token key how to avoid charge

Hi,
My company uses one of these RSA tokens when dialing into VPN. I believe when I started employment it is like a $150-$250 charge. I spent entire weekend going through the house trying to find it to no avail.

Is it possible I just purchase a replacement, like here?

I presume these are not generic but I just wanted to check. My last day at work is on Thursday.

Thanks!
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Old Nov 15, 2009 | 3:37 pm
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Do you think your (soon to be former) employer is really going to make you pay for the lost token generator? I have seen people lose their laptops (well, usually they were stolen out of their cars or hotel rooms) and they got a new one with a reminder that they should keep the machine safe in accordance with corporate security standards. Or someone dropped their laptop, cracking the screen. No problem, got a new one.
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Old Nov 15, 2009 | 3:55 pm
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Originally Posted by pred02
Hi,
My company uses one of these RSA tokens when dialing into VPN. I believe when I started employment it is like a $150-$250 charge. I spent entire weekend going through the house trying to find it to no avail.

Is it possible I just purchase a replacement, like here?

I presume these are not generic but I just wanted to check. My last day at work is on Thursday.

Thanks!
To answer your question you can't simply buy one ebay etc and replace. The unit that was given to you was unique and registered with the RSA server at your office. Also the units are sold with a 1 yr + license.
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Old Nov 15, 2009 | 4:48 pm
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You're kinda stuck. Those units are unique and licensed to the authentication server. That said, you probably have company policies in place to notify IT right away if a RSA token is lost, stolen, or missing. Depending on your organization, a lost token is still a security incident that needs to be addressed (even if low-risk).
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Old Nov 15, 2009 | 9:15 pm
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Originally Posted by notquiteaff
Do you think your (soon to be former) employer is really going to make you pay for the lost token generator? I have seen people lose their laptops (well, usually they were stolen out of their cars or hotel rooms) and they got a new one with a reminder that they should keep the machine safe in accordance with corporate security standards. Or someone dropped their laptop, cracking the screen. No problem, got a new one.
I've cracked screens and gotten my laptop replaced, but at many employers I've had losing a name badge resulted in $10 out of your paycheck so the OP's mileage may vary. I think losing a token key is more like losing a name badge than damaging a laptop.
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Old Nov 15, 2009 | 10:23 pm
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Um...If you could just replace it by buying one off eBay, then I could do the same and get access to your machines.

Your IT guy has to register it with their servers. Your best bet is to become his buddy for a while so he'll help you out That's one thing I always do when I get a new job. Get to know the secretary and the IT folks. It's unfortunate, but it really does make doing your own job easier.
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Old Nov 15, 2009 | 10:38 pm
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I'd be very surprised if your employer made you pay for it. Do they make you pay for a lost PC or Blackberry too?
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Old Nov 15, 2009 | 10:48 pm
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Originally Posted by PhlyingRPh
I'd be very surprised if your employer made you pay for it. Do they make you pay for a lost PC or Blackberry too?
Why wouldn't they? Seems reasonable to expect an employee to return property that the company issued to them when they leave.

I'd report it to the IT department so they can disable access.

Do you need this and some other information to log into your corporate network, or is it just this?
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Old Nov 15, 2009 | 10:53 pm
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Originally Posted by OverThereTooMuch
Why wouldn't they? Seems reasonable to expect an employee to return property that the company issued to them when they leave.
But OP is still an employee. If he reports it as lost now, I imagine the employer will simply issue a new one, or if he tells them his last day is Friday I imagine they would give him temporary emergency/non-token access.
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Old Nov 16, 2009 | 12:00 am
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Originally Posted by OverThereTooMuch
I'd report it to the IT department so they can disable access.
This part is important. Do this NOW. At many firms you can be fired on the spot for not notifying them of a security lapse. This is more of a concern than the $150.
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Old Nov 16, 2009 | 10:59 am
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This part is important. Do this NOW. At many firms you can be fired on the spot for not notifying them of a security lapse. This is more of a concern than the $150.
Reported. They didn't say anything about the charge.

Do you need this and some other information to log into your corporate network, or is it just this?
Yes need a PIN too. It's somewhere in the house for sure. I don't travel for work and when I do travel I always leave the work laptop at home. However, no luck finding it I am sure it's going to resurface but not before my last day.
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Old Nov 16, 2009 | 3:11 pm
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I don't know the circumstances under which you are leaving the country, but there is often a measure of discretion on whether these replacement fees are being charged. If you were liked and part of the latest round of lay offs, they may choose to overlook the fee.
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