I found it relatively easy to locate Citibank ATMs in many cities in Asia but not in Thailand which seems "strange" considering the large American community there.

If you know of any Citibank ATM location in Thailand, please post here.
(I dont suppose theres one in Phuket)

Thanks

There's a Citibank office with an ATM in the financial district on Sathorn Road in Bangkok. I can't recall for certain whether I saw one on Level 3 landside at Suvarnabhumi, but I may have. I definitely do not recall seeing one in Phuket.

I imagine you're looking for a Citi ATM because you're a Citi account-holder. For the benefit of others reading this thread, all of the major commercial banks in Thailand--Siam Commercial Bank, Bangkok Bank, Kasikorn (Thai Farmers') Bank, Krung Thai Bank, Bank of Ayuddhya, and I think even Thai Military Bank--readily accept ATM cards using the major international networks such as Plus, Cirrus, etc. That said, most international banks have not penetrated the retail banking market in Thailand yet, although Singapore's UOB is building a presence.

I keep a Citi account for the sole reason that they have ATMs all over the world. They have a simple search function at their website, too.

http://www.citi.com/locations/

They only have one location in Thailand, though, in Silom, Bangrak Bangkok.

http://www.citi.com/locations/ap/th/...bank_tower.htm

Happy travels.

Citi user here - i use the local atm (eg old and new airports, atm on sukhumvit area, etc.) with my citicard and the rates are fairly competitive. When i return home to check bank statement and compare the fx rate used, say compare to what amex charges for my hotels, they're very close. And when i compare to what money lenders offer, not much difference either.

Depending on your withdrawal amount, making a special trip to a citi atm isn't necessary....

OT but since OP based in KL, when i land at airport, right after immigration (before luggage carousels), there's a money exchanger and a MayBank atm. Use my citi card at that atm and also get good rate!

POV

Yes, I maintain an account with them for that same reason.

Their website only gives location of branches but not "stand alone" atms

I believe you will be hit with double service fee (by the local bank and also by Citibank) and you wont know the exchange rate used at time of transaction.

With Citibank ATM I can do mutiple withdrawals without having to worry about the service fees, and I have the option to cancel the transaction if I am not happy with the exchange rate (which is rare)

UOB bought the former Bank of Asia (a Thai Bank) from ABN Amro.

1. Never had a double service fee, lucky me?
2. Factoring a small service fee (usually about US$1.20-$1.60), the math says I still get pretty close to what it would be for citi atm and/or money exchanger....unless of course you're going to take out more than a few hundred dollars, then maybe the difference goes to $5!

If you want to pay for tuk tuk or taxi to go to citi-atm, i think you'll end up paying more...but the locals will be extremely thankful for your business!

There is one in Bangkok

http://www.citibank.co.th/APPS/porta...m/Location.htm


Citigroup
82 North Sathorn Road
Bangkok 10500
Thailand
Tel. 66-2-232-2000
Fax 66-2-639-2560

My KL issued Citibank ATM card charges me a flat MYR10 (USD3) fee each time I make a withdrawal from non-Citibank overseas ATM.

The overseas non-Citibank ATM charges range from a token amount to USD2.5 . I believe its also a flat fee at each ATM machine but cannot be 100% certain.

So from my experience I could potentially be paying USD5-6 just for a single withdrawal, which I dont mind if its a large withdrawal but when you only require USD20-30 in local currency for taxi fare and some snacks it becomes a burden. The problem with money changers is that in many countries my local currency is not accepted

From the responses so far it appears that there is only one place in the entire Kingdom of Thailand with a Citibank ATM. It seems so "strange" to me since Thailand is probably the most visited country in Asia. Even airports like PVG, HAN and DPS have Citibank ATM ....

Right. Hence the UOB logos on the "Robot Building" on Sathorn. Bank of Asia didn't seem to have a lot of ATMs or branches or min-branches in many areas frequented by visitors, but I think UOB is putting out more ATMs. Or maybe I'm just noticing them more.

IIRC, the Citi office on Sathorn is quite close to the intersection with the road (huge long Thai name) on which the Chong Nonsi BTS station is located. It should be easily walkable from the BTS.

Since Thailand is the country I visit most in Asia, I've considered getting an account at a bank that has significant operations in Thailand in order to make moving or withdrawing money easier. But while Citi and HSBC have a respectable presence in other Asian countries, they don't have much of a retail presence in Thailand. For now, I can't really think of any options for banks with a strong retail presence in Thailand and other countries. So sucking up the fees on ATM's and forex conversions from my Wachovia account seems to be the best option, at least for now.

Too bad, sorry to hear this .... guess they treat US citi customers better

For US citi customers, I can only say that the average service fee is what I posted earlier (i just double checked bank statements for withdrawals from HK, KL, and Bkk) ^

As far as Citi presence in various markets, there are numerous other considerations.

I thought having a Citi account would help me in my travels, but they don't have a single ATM in Africa outside of Egypt and their on-line list is often out of date. They finally removed the one in Kathmandu from the list which had been closed for more than a few years. I am pretty sure that the branch in Oman is closed as well.

They also can't link a North America based account at any of their locations outside of North America.

Don't get me started about sending an alleged "on-line" wire.

I will say that they are pretty good at getting out emergency replacement cards.

At least as of last Feb, Citi ATM in Bangkok still gave the "out of country" exchange rate which is about 10-15% worse than the "in country" rate which local exchanges get (~30baht/USD$1 vs ~33-34baht/USD$1 at the time.) Not sure if it got one out of the 1.5% (or whatever it is) exchange fee but given the exchange rate difference does it really matter?

You are MUCH better off bringing travelers checkscash than using your ATM card in Thailand. The difference is still current, although down a *slight* bit from what I remember.

XE.com:
Notice: The THB rate shown below is the international rate. Rates used within Thailand may vary.
1.00 USD = 30.3855 THB

In country rates:
Siam Commercial Bank: 32.94 bills
Bangkokm Bank: 32.75 bills

Very interesting data point, nkedel. FWIW, since the currency controls went into effect a year ago December and the onshore/offshore exchange rates diverged, using a Thai bank's ATM to withdraw baht has always given me the onshore rate, the one more favorable to someone selling dollars to buy baht. This has been true at Siam Commercial, Bangkok Bank, Bank of Ayuddya, and Thai Farmers (Kasikorn) Bank. (Haven't failed at TMB or Krung Thai, just haven't tried.)