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Old Apr 1, 2014, 12:37 pm
  #1  
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Join Date: May 2006
Location: DUS, FUK
Programs: TG ROP Gold, Hyatt Globalist
Posts: 186
Question Unable to log into ROP account
I tried to log into my ROP account for the past couple of days without any success. No error messages so far. Anyone else having trouble login in?

Thanks
Yoshi DUS is offline  
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Old Apr 1, 2014, 7:42 pm
  #2  
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,337
no problems for me
BinSabai is offline  
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Old Apr 2, 2014, 1:34 am
  #3  
 
Join Date: Dec 2008
Location: Bangkok, Thailand
Programs: ROP
Posts: 471
No problems for me, too.
joy16 is offline  
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Old Apr 5, 2014, 6:14 am
  #4  
Original Poster
 
Join Date: May 2006
Location: DUS, FUK
Programs: TG ROP Gold, Hyatt Globalist
Posts: 186
Thanks. Just figured out that I had a problem with my new 8 digit PIN. Obviously my old 5 digit PIN was stored in my Mac. So 3 failed attempts to log in. Tried a PIN reset several times, but never got any mail from ROP. Even not to my UCE-folder. Took my 3 attempts to contact ROP member center in BKK via Skype. Finally got a new PIN via phone. Moral of story: do not store a PIN on your PC.
Yoshi DUS is offline  
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