serpens

When I select Mark This Forum Read from the Forum Tools dropdown menu for this forum (Technical Support and Feedback), the unread threads remain in bold. The threads are actually marked as read, as indicated by going to MyFlyerTalk, refreshing the screen, and seeing that the globe with the airplane now indicates there are no unread posts in Technical Support and Feedback, but until yesterday, the thread titles in bold would become plain text when I chose Mark This Forum Read.

The reason I need to mark threads as read in the forum window rather than at MyFlyerTalk is that double-clicking the globe with the airplane, which marks the forum as read for every other forum to which I have subscribed, does nothing with Technical Support and Feedback. (I haven't actually checked that in the past several days, but I mentioned it in at least two threads in this forum and nothing was done, so I assume the behavior has not been corrected.)

Both these behaviors are inconsistent with what is, in my experience, typical on FlyerTalk. They are cosmetic and it seems like they should be fixed.

ft101

Agreed, I've noticed this for a few days now across a few forums. The "go to first new post" indicator disappears but the thread title font remains bold,

IBJoel

Light or dark mode? Mobile skin or Full Site?

serpens

Light mode, Full Site.

Sorry for the lack of information. It's easy to forget that not everyone uses the same options that I do (even after the discussion about Dark mode).

IBJoel

No worries. For what it's worth, it does seem that the font changes if you refresh the page.

T8191

That solution clearly works, but is there any prospect of the glitch being fixed? Or do we have to live with the extra click to make things display properly? Your Public deserve to be told!

Zorak

This occurs in dark mode as well; however

Another way you can tell that they have been marked as read without having to refresh, at least in other forums[1] is that the down arrow or chevron indicator in front of the thread title[2] disappears even though the font remains bold. It's subtle, but it's something.

[1] I have not specifically tested in the Tech Support forum, but have observed and/or replicated in others in both light/dark mode
[2] which, when clicked on, can be used as a quick way to jump to the first unread post in that thread

serpens

I noticed that a couple of days after the original post. It required a bit of brain-retraining to get it to register. And I do use the chevron indicator to get to the first unread post; it is really useful. But I do wish the old interface behavior would be restored (and I wish that I could double-click the globe by this forum in the MyFlyerTalk view to mark all threads as read, like I can do with all other subscribed fora).

Ilove2fly

A few days ago, my interface changed. I can no longer access my quoted messages which my way of getting back to a post asking for help. Can you help me get back to the standard user interface?

Thankl.

serpens

Any progress with this issue, which has been around for months now? Really, it's just a matter of making this forum's globe icon in MyFlyerTalk behave like all the others. In other words, remove whatever causes this forum's globe to behave differently.

serpens

Thank you for fixing the issue of the thread title remaining bold even after marking all threads as read.
Can tech please fix the double-click to mark all threads as read in a forum for this (Tech Support) forum? As noted, this works in all other fora to which I am subscribed, but has been broken for Tech Support for months.

T8191

I now find [Mac/Safari] that "Mark This Forum Read" button is working. Was that the latest Mac update? No idea, but glad to see it working again.

IBJoel

No, that was something we fixed