FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   user interface anomalies (https://www.flyertalk.com/forum/technical-support-feedback/2138358-user-interface-anomalies.html)

serpens Oct 14, 2023 12:16 pm

user interface anomalies
 
When I select Mark This Forum Read from the Forum Tools dropdown menu for this forum (Technical Support and Feedback), the unread threads remain in bold. The threads are actually marked as read, as indicated by going to MyFlyerTalk, refreshing the screen, and seeing that the globe with the airplane now indicates there are no unread posts in Technical Support and Feedback, but until yesterday, the thread titles in bold would become plain text when I chose Mark This Forum Read.

The reason I need to mark threads as read in the forum window rather than at MyFlyerTalk is that double-clicking the globe with the airplane, which marks the forum as read for every other forum to which I have subscribed, does nothing with Technical Support and Feedback. (I haven't actually checked that in the past several days, but I mentioned it in at least two threads in this forum and nothing was done, so I assume the behavior has not been corrected.)

Both these behaviors are inconsistent with what is, in my experience, typical on FlyerTalk. They are cosmetic and it seems like they should be fixed.

ft101 Oct 15, 2023 9:21 am

Agreed, I've noticed this for a few days now across a few forums. The "go to first new post" indicator disappears but the thread title font remains bold,

IBJoel Oct 16, 2023 8:59 am


Originally Posted by serpens (Post 35663648)
When I select Mark This Forum Read from the Forum Tools dropdown menu for this forum (Technical Support and Feedback), the unread threads remain in bold. The threads are actually marked as read, as indicated by going to MyFlyerTalk, refreshing the screen, and seeing that the globe with the airplane now indicates there are no unread posts in Technical Support and Feedback, but until yesterday, the thread titles in bold would become plain text when I chose Mark This Forum Read.

The reason I need to mark threads as read in the forum window rather than at MyFlyerTalk is that double-clicking the globe with the airplane, which marks the forum as read for every other forum to which I have subscribed, does nothing with Technical Support and Feedback. (I haven't actually checked that in the past several days, but I mentioned it in at least two threads in this forum and nothing was done, so I assume the behavior has not been corrected.)

Both these behaviors are inconsistent with what is, in my experience, typical on FlyerTalk. They are cosmetic and it seems like they should be fixed.

Light or dark mode? Mobile skin or Full Site?

serpens Oct 16, 2023 9:37 am


Originally Posted by IBJoel (Post 35667733)
Light or dark mode? Mobile skin or Full Site?

Light mode, Full Site.

Sorry for the lack of information. It's easy to forget that not everyone uses the same options that I do (even after the discussion about Dark mode).

IBJoel Oct 16, 2023 2:05 pm


Originally Posted by serpens (Post 35667837)
Light mode, Full Site.

Sorry for the lack of information. It's easy to forget that not everyone uses the same options that I do (even after the discussion about Dark mode).

No worries. For what it's worth, it does seem that the font changes if you refresh the page.

T8191 Nov 28, 2023 8:52 am


Originally Posted by IBJoel (Post 35668683)
No worries. For what it's worth, it does seem that the font changes if you refresh the page.

That solution clearly works, but is there any prospect of the glitch being fixed? Or do we have to live with the extra click to make things display properly? Your Public deserve to be told! :)

Zorak Nov 30, 2023 7:33 am


Originally Posted by serpens (Post 35663648)
When I select Mark This Forum Read from the Forum Tools dropdown menu for this forum (Technical Support and Feedback), the unread threads remain in bold.

This occurs in dark mode as well; however


Originally Posted by serpens (Post 35663648)
The threads are actually marked as read, as indicated by going to MyFlyerTalk, refreshing the screen, and seeing that the globe with the airplane now indicates there are no unread posts in Technical Support and Feedback, but until yesterday, the thread titles in bold would become plain text when I chose Mark This Forum Read.

Another way you can tell that they have been marked as read without having to refresh, at least in other forums[1] is that the down arrow or chevron indicator in front of the thread title[2] disappears even though the font remains bold. It's subtle, but it's something.

[1] I have not specifically tested in the Tech Support forum, but have observed and/or replicated in others in both light/dark mode
[2] which, when clicked on, can be used as a quick way to jump to the first unread post in that thread

serpens Nov 30, 2023 8:17 am


Originally Posted by Zorak (Post 35783686)
Another way you can tell that they have been marked as read without having to refresh, at least in other forums[1] is that the down arrow or chevron indicator in front of the thread title[2] disappears even though the font remains bold. It's subtle, but it's something.

[1] I have not specifically tested in the Tech Support forum, but have observed and/or replicated in others in both light/dark mode
[2] which, when clicked on, can be used as a quick way to jump to the first unread post in that thread

I noticed that a couple of days after the original post. It required a bit of brain-retraining to get it to register. And I do use the chevron indicator to get to the first unread post; it is really useful. But I do wish the old interface behavior would be restored (and I wish that I could double-click the globe by this forum in the MyFlyerTalk view to mark all threads as read, like I can do with all other subscribed fora).

Ilove2fly Nov 30, 2023 3:14 pm

not sure what happened
 
https://cimg6.ibsrv.net/gimg/www.fly...8ad9e36993.jpg

A few days ago, my interface changed. I can no longer access my quoted messages which my way of getting back to a post asking for help. Can you help me get back to the standard user interface?

Thankl.

serpens Jan 6, 2024 10:45 am


Originally Posted by serpens (Post 35663648)
[...] double-clicking the globe with the airplane [in the MyFlyerTalk view], which marks the forum as read for every other forum to which I have subscribed, does nothing with Technical Support and Feedback. [...]

Any progress with this issue, which has been around for months now? Really, it's just a matter of making this forum's globe icon in MyFlyerTalk behave like all the others. In other words, remove whatever causes this forum's globe to behave differently.

serpens Mar 16, 2024 8:48 am

Thank you for fixing the issue of the thread title remaining bold even after marking all threads as read.

Originally Posted by serpens (Post 35663648)
[...] double-clicking the globe with the airplane, which marks the forum as read for every other forum to which I have subscribed, does nothing with Technical Support and Feedback. [...]

Can tech please fix the double-click to mark all threads as read in a forum for this (Tech Support) forum? As noted, this works in all other fora to which I am subscribed, but has been broken for Tech Support for months.

T8191 Mar 20, 2024 5:20 am

I now find [Mac/Safari] that "Mark This Forum Read" button is working. Was that the latest Mac update? No idea, but glad to see it working again.

IBJoel Mar 20, 2024 9:37 am


Originally Posted by T8191 (Post 36094601)
I now find [Mac/Safari] that "Mark This Forum Read" button is working. Was that the latest Mac update? No idea, but glad to see it working again.

No, that was something we fixed


All times are GMT -6. The time now is 10:52 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.