Not receiving subscribed threads email summaries or PM notification emails
Nov 30, 2022, 1:47 am
#1
Original Poster
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,348
Not receiving subscribed threads email summaries or PM notification emails
This is the second day in a row. I haven't received email summaries of my subscribed threads. Is this something specific to my account or is it affecting everyone?
Nov 30, 2022, 9:35 am
#3
Join Date: Feb 2006
Location: DCA/IAD
Programs: AA EXP, UA Silver, Marriott Titanium, HHonors Diamond, National Exec, Hertz PC, Nexus
Posts: 412
Subscription Notification Emails Stopped
Starting yesterday, I stopped receiving subscription notification emails for no apparent reason. I receive anywhere from 4-10 daily subscription notifications. When I look at my subscription notification settings, I see them all there, showing daily. Furthermore, there are new posts on most of the threads, so it's not due to a lack of activity. I also checked my junkmail. Any suggestions?
Nov 30, 2022, 12:20 pm
#5
Original Poster
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,348
I am motivated to help solve this, so let me know what I can do to help troubleshoot. One thing to start with might be for someone to send me a PM to see if I get email notification of that.
I didn't realize I could send PMs to myself. I just did, and received the email notification. So either the problem is fixed (we won't know until tomorrow morning) or it affects the subscription emails but not other emails comms.
Last edited by cblaisd; Nov 30, 2022 at 1:50 pm Reason: merged poster's three consecutive posts
Dec 1, 2022, 7:02 am
#10
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Adding myself to the list. I'm not getting daily subscription emails. I am getting instant notification emails on those threads where I asked to be notified immediately. It's just the overnight ones that are not coming through.
Dec 1, 2022, 8:26 am
#11
Original Poster
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,348
As suggested by the series of posts before this one, the problem still remains. Unless a different email server is used to send the overnight updates than the other types of emails that users have reported receiving. It seems to be a problem with the overnight process and not anything related to the email system itself
Dec 1, 2022, 9:47 am
#13
Original Poster
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,348
I am not sure what setting you're asking me to check.
Last edited by ikwia; Dec 2, 2022 at 3:07 am
Dec 1, 2022, 5:24 pm
#15
Administrator
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,867
Could someone please forward me one of the daily emails to [email protected] ?