Issues related to rollout of FT "enhancements" 11 Aug 2022 or thereabouts
#31
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
Today I started a new thread and tried to edit my OP after the fact. However, when I clicked the edit button, my post field was blank. Next I clicked the back button and save changes. This resulted in a duplicate thread. I was able to edit the same post using my phone (Android).
+1
#32
Join Date: Jul 2001
Location: London, England.
Programs: BA
Posts: 8,476
I just can't type anything in the Quick Reply box at the bottom of any post. Type in there but nothing appears It also has all the format buttons greyed out except the font colour one. To put this in had to quote a post and delete what was being quoted.
MS Edge; I'm guessing it's browser-dependent.
MS Edge; I'm guessing it's browser-dependent.
#33
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
works fine on Safari (iPhone); didn’t have any issues w Chrome on a laptop yesterday
#34
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,033
As an aside, crowd-sourced QA has its advantages (e.g. saving internal resources and getting millions of data points), especially if you are a government entity that doesn't have reputational risk. This is how things work in Shanghai (e.g. new health code app doesn't work, find out from 5 million people, fix),
But, when I worked in the Silicon Valley, internal QA was pretty important. You see, Yahoo had competitors; the Shanghai government doesn't.
#35
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
It still doesn't work for me on Windows/Chrome.
As an aside, crowd-sourced QA has its advantages (e.g. saving internal resources and getting millions of data points), especially if you are a government entity that doesn't have reputational risk. This is how things work in Shanghai (e.g. new health code app doesn't work, find out from 5 million people, fix),
But, when I worked in the Silicon Valley, internal QA was pretty important. You see, Yahoo had competitors; the Shanghai government doesn't.
As an aside, crowd-sourced QA has its advantages (e.g. saving internal resources and getting millions of data points), especially if you are a government entity that doesn't have reputational risk. This is how things work in Shanghai (e.g. new health code app doesn't work, find out from 5 million people, fix),
But, when I worked in the Silicon Valley, internal QA was pretty important. You see, Yahoo had competitors; the Shanghai government doesn't.
David
#36
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,033
-Microsft would get roasted if it didn't test its products before releasing them
#37
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,322
For about 3 days, the layout/formatting on iOS Safari is almost unreadable. The ads get priority on 1/3rd the page.
Previously, the text (thread titles) spanned across the entire screen. Ad space was limited to reasonable amounts.
Previously, the text (thread titles) spanned across the entire screen. Ad space was limited to reasonable amounts.
#38
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,916
The mantra these days used by software developers is to be as modular as possible keeping functions as discrete as possible, and then release small updates impacting a minimum number of modules often, so you avoid big updates that have lots of complex interdepencies and will typically have more opportunities for bugs because it's hard to cover every test scenario that your customers will subject the software to in their day to day lives.
So typically what big software outfits do where they can these days is to try to limit the blast radius of new releases by deploying new software in update rings. First internally to employees, then people who agree to beta testing, and then 1% of public users and slowly increasing to 2%, 5%, 10% all whilst keeping an eye on tickets and social media, and thereafter usually letting rip. The fun bit of this is that you don't know if you're in an early release update ring or not, and whether you're giving up your productivity to beta test software for Microsoft and others.
The forum software used by IB and is not so modern and is more monolithic in its nature, it's governed by the maker of the software, and because of this the updates are probably bigger, more complex, it's difficult to roll out incrementally, and has more chance of having unintended consequences. And I'm not making excuses for IB but testing all eventualities in these scenarios is genuinely hard, although I am sure they could improve their capabilities in this area, especially with transparency so those who can find this forum can proactively respond to the issues they discover.
#39
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
… The forum software used by IB and is not so modern and is more monolithic in its nature, it's governed by the maker of the software, and because of this the updates are probably bigger, more complex, it's difficult to roll out incrementally, and has more chance of having unintended consequences. And I'm not making excuses for IB but testing all eventualities in these scenarios is genuinely hard, although I am sure they could improve their capabilities in this area, especially with transparency so those who can find this forum can proactively respond to the issues they discover.
#40
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
I thought about clicking the “Like” link, but didn’t want anyone to think I actually like the situation
#41
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,033
more like half, when you consider that the right side is essentially fenced off … this is what I referred to in Post 26 upthread
I thought about clicking the “Like” link, but didn’t want anyone to think I actually like the situation
I thought about clicking the “Like” link, but didn’t want anyone to think I actually like the situation
#42
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,322
Yep. I’d say it’s 1/2 this morning.
#43
Join Date: Jan 2020
Programs: BAEC (Gold) , Accor (Gold) , IHG
Posts: 684
I noticed issues with android phone (using Chrome app) of not automatically scrolling to next or previous page
Thought was me, but when continued today I found this thread..
Seems I can either view 1st or last pages only
That is as far as i can scroll down unless on last page
Thought was me, but when continued today I found this thread..
Seems I can either view 1st or last pages only
That is as far as i can scroll down unless on last page
#44
A FlyerTalk Posting Legend
Join Date: Sep 2003
Location: Living the dream in Antigua and the nightmare in Florida
Programs: AA PLAT 2MM, *A Gold, WN detractor
Posts: 49,897
Quick reply is still not working on Chrome.
And I still can't see posted tweets on any browser.
And I still can't see posted tweets on any browser.
#45
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,922
Assume this is also due to the update, using the desktop on mobile now results in weird formatting. The page only uses about have the screen, and I can no longer one tap to go to MyFlyertalk (a big reason why I don't use mobile skin). This is iPhoneXR. Has worked fine up until the 11th (and in-fact when the page initial loads, it loads the true desktop version for a split second taking up the whole screen then "corrects" itself to this weird mobile version.)
EDIT: And another fun one I spotted today on Desktop, the Quick Reply now has a clone of FlyerTalk inside of it:
EDIT: And another fun one I spotted today on Desktop, the Quick Reply now has a clone of FlyerTalk inside of it:
Last edited by dinoscool3; Aug 15, 2022 at 9:27 am