Can't view comments on FT article

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Oct 29, 2020 | 1:17 am

MSPeconomist

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Can't view comments on FT article

I've been reading the current FT "article" about the Qatar incident where all women on a flight to Australia were forced to deplane at DOH and undergo an invasive exam to check for recent pregnancy/childbirth (BTW, much more traumatizing than a mere "brief exam" as the (male) author of the article described the situation). When I click on the blue bar at the bottom of the article to view comments (4), I get a message saying that I must log in to comment.

However, I'm not trying to post a comment to the article, just to read the four comments that others have already posted. And I *am* logged in to my FT account.

Why can't I read these comments on the article?

Pirrito and psychopharmacist like this.

Oct 29, 2020 | 6:48 am

IBJoel

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I'll ask, but also try clearing your cache.

It's possible that the comments were made, but not approved by the editor.

Oct 29, 2020 | 1:28 pm

Annawywy

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I also can’t see the comments on any of the topics, and I have logged in just to see if that would make a difference..it doesn’t

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Oct 29, 2020 | 3:08 pm

woodg

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Quote:

Originally Posted by Annawywy

I also can’t see the comments on any of the topics, and I have logged in just to see if that would make a difference..it doesn’t

I have the same issue. Can't see the comments on any article. Have tried on 2 different PCs.

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Oct 29, 2020 | 3:15 pm

IBJoel

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Tech is currently taking a look

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Nov 6, 2020 | 1:39 pm

woodg

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Quote:

Originally Posted by IBJoel

Tech is currently taking a look

This issue appears to be unresolved. Any ideas on when it might be fixed?

Nov 6, 2020 | 2:22 pm

IBJoel

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I have just contacted our tech and editorial teams about this

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Nov 8, 2020 | 10:55 am

rumbataz

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It's to do with ad-blocking software I believe. See my other thread in this section. I have to disable all content blockers to see the contents of threads. It's something that's only happened in the last week or so.

Nov 8, 2020 | 1:17 pm

woodg

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Quote:

Originally Posted by rumbataz

My Adblocker is turned off for FlyerTalk. Maybe I have to uninstall Adblocker (which won't be happening).

Nov 9, 2020 | 7:05 am

#10

IBJoel

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It doesn't have anything to do with blocking plug-ins.

Nov 10, 2020 | 12:40 pm

#11

rthib

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Same issue. Tried Chrome, Firefox and Edge. Also tried on PC and iPad. Happens (or doesn't happen) everywhere.

Nov 10, 2020 | 2:25 pm

#12

IBJoel

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Comments should now be usable/viewable

Nov 10, 2020 | 5:33 pm

#13

woodg

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Quote:

Originally Posted by IBJoel

Comments should now be usable/viewable

There has certainly been a change - now it's worse. Previously clicking on Comments took me to the comments section, but I couldn't see any comments. Now, clicking on Comments does nothing.