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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Can't view comments on FT article (https://www.flyertalk.com/forum/technical-support-feedback/2027738-cant-view-comments-ft-article.html)

MSPeconomist Oct 29, 2020 1:17 am
Can't view comments on FT article
 
I've been reading the current FT "article" about the Qatar incident where all women on a flight to Australia were forced to deplane at DOH and undergo an invasive exam to check for recent pregnancy/childbirth (BTW, much more traumatizing than a mere "brief exam" as the (male) author of the article described the situation). When I click on the blue bar at the bottom of the article to view comments (4), I get a message saying that I must log in to comment.

However, I'm not trying to post a comment to the article, just to read the four comments that others have already posted. And I *am* logged in to my FT account.

Why can't I read these comments on the article?

IBJoel Oct 29, 2020 6:48 am
I'll ask, but also try clearing your cache.

It's possible that the comments were made, but not approved by the editor.

Annawywy Oct 29, 2020 1:28 pm
I also can’t see the comments on any of the topics, and I have logged in just to see if that would make a difference..it doesn’t

woodg Oct 29, 2020 3:08 pm
Originally Posted by Annawywy (Post 32781581)
I also can’t see the comments on any of the topics, and I have logged in just to see if that would make a difference..it doesn’t
I have the same issue. Can't see the comments on any article. Have tried on 2 different PCs.

IBJoel Oct 29, 2020 3:15 pm
Tech is currently taking a look

woodg Nov 6, 2020 1:39 pm
Originally Posted by IBJoel (Post 32781831)
Tech is currently taking a look
This issue appears to be unresolved. Any ideas on when it might be fixed?

IBJoel Nov 6, 2020 2:22 pm
I have just contacted our tech and editorial teams about this

rumbataz Nov 8, 2020 10:55 am
It's to do with ad-blocking software I believe. See my other thread in this section. I have to disable all content blockers to see the contents of threads. It's something that's only happened in the last week or so.

woodg Nov 8, 2020 1:17 pm
Originally Posted by rumbataz (Post 32805243)
It's to do with ad-blocking software I believe. See my other thread in this section. I have to disable all content blockers to see the contents of threads. It's something that's only happened in the last week or so.
My Adblocker is turned off for FlyerTalk. Maybe I have to uninstall Adblocker (which won't be happening).

IBJoel Nov 9, 2020 7:05 am
It doesn't have anything to do with blocking plug-ins.

rthib Nov 10, 2020 12:40 pm
Same issue. Tried Chrome, Firefox and Edge. Also tried on PC and iPad. Happens (or doesn't happen) everywhere.

IBJoel Nov 10, 2020 2:25 pm
Comments should now be usable/viewable

woodg Nov 10, 2020 5:33 pm
Originally Posted by IBJoel (Post 32810772)
Comments should now be usable/viewable
There has certainly been a change - now it's worse. Previously clicking on Comments took me to the comments section, but I couldn't see any comments. Now, clicking on Comments does nothing.

Annawywy Nov 10, 2020 9:01 pm
Mine are working..thanks

IBJoel Nov 11, 2020 10:00 am
Woodg, try clearing cache and/or whitelisting FT on any content blockers you may be running


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