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Old Nov 7, 2020, 4:50 am
  #16  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,036
Originally Posted by IBJoel
Change your email first
I’m not about to change my email address I’ve had for 15 years.

Is there no workaround?
enviroian is offline  
Old Nov 7, 2020, 12:04 pm
  #17  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,030
Originally Posted by enviroian
I have had the same PW here for 17 years LOL I need to change it. I'm prompted with an email address I used initially to enroll in FT but that email is no longer valid so I can't obviously receive the reset password link. Can you recommend what I can do to change my PW?
Originally Posted by enviroian
I’m not about to change my email address I’ve had for 15 years.
Is there no workaround?
If no longer active why not change the FT profile it to a valid email?
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Old Nov 9, 2020, 7:07 am
  #18  
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Join Date: Sep 2015
Location: Los Angeles
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What Mwenenzi said. If you can't access your registered email, then you need to change it. You risk losing access to your account entirely.
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Old Jul 11, 2021, 2:32 pm
  #19  
 
Join Date: Jul 2021
Programs: AA EXP, HH Diamond
Posts: 9
Yes, I need help resetting my password.

So this is weird.

I've tried 5-10 times to use the reset password function built into Flyertalk.

1. I go to: Flyertalk Forums - Lost Password Recovery Form
2. I enter my email address: [redacted]
3. Nothing arrives, no in my inbox, not in Span

A. My profile exists here: FlyerTalk Forums - View Profile: Pakse (I can't post the link to it here as this account is new and this is post 1)
B. When I try to re-register with my [redacted] email address the system tells me that email is already in use.

Any advice would be appreciated.

Last edited by cblaisd; Jul 13, 2021 at 10:49 am Reason: Redacted for member privacy. Admin staff can still see the original
Pakse_two is offline  
Old Aug 15, 2021, 7:04 am
  #20  
 
Join Date: May 2020
Location: DXB and JNB
Programs: EK Plat; QR Gold
Posts: 507
Originally Posted by Pakse_two
So this is weird.

I've tried 5-10 times to use the reset password function built into Flyertalk.

1. I go to: Flyertalk Forums - Lost Password Recovery Form
2. I enter my email address: [redacted]
3. Nothing arrives, no in my inbox, not in Span

A. My profile exists here: FlyerTalk Forums - View Profile: Pakse (I can't post the link to it here as this account is new and this is post 1)
B. When I try to re-register with my [redacted] email address the system tells me that email is already in use.

Any advice would be appreciated.
Did you find a solution? I have the exact same problem.
IntrepidAfrican2 is offline  
Old Aug 16, 2021, 12:05 am
  #21  
 
Join Date: Jul 2021
Programs: AA EXP, HH Diamond
Posts: 9
Hi,

No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.

So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
Pakse_two is offline  
Old Aug 16, 2021, 7:48 am
  #22  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
IBJoel can you help?

Originally Posted by Pakse_two
Hi,

No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.

So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
cblaisd is offline  
Old Aug 16, 2021, 9:16 am
  #23  
Administrator
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,868
Originally Posted by Pakse_two
Hi,

No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.

So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
Fill out this form with the email of your original account: https://www.flyertalk.com/help/contact
IBJoel is offline  
Old Aug 16, 2021, 10:23 am
  #24  
 
Join Date: Jul 2021
Programs: AA EXP, HH Diamond
Posts: 9
IBJoel,

I have filled out the form. Thanks for the advice, I hope it works. I'd like to be "me" again.

Update: 24 hours later - no response from filling out the form. (I'll continue to update the progress on this issue).

Last edited by Pakse_two; Aug 17, 2021 at 5:58 am Reason: Update after 24 hours
Pakse_two is offline  
Old Aug 18, 2021, 9:26 am
  #25  
Administrator
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,868
Just email me directly at [email protected]
IBJoel is offline  


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