Password change and related password issues
#17
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,030
I have had the same PW here for 17 years LOL I need to change it. I'm prompted with an email address I used initially to enroll in FT but that email is no longer valid so I can't obviously receive the reset password link. Can you recommend what I can do to change my PW?
#19
Join Date: Jul 2021
Programs: AA EXP, HH Diamond
Posts: 9
Yes, I need help resetting my password.
So this is weird.
I've tried 5-10 times to use the reset password function built into Flyertalk.
1. I go to: Flyertalk Forums - Lost Password Recovery Form
2. I enter my email address: [redacted]
3. Nothing arrives, no in my inbox, not in Span
A. My profile exists here: FlyerTalk Forums - View Profile: Pakse (I can't post the link to it here as this account is new and this is post 1)
B. When I try to re-register with my [redacted] email address the system tells me that email is already in use.
Any advice would be appreciated.
I've tried 5-10 times to use the reset password function built into Flyertalk.
1. I go to: Flyertalk Forums - Lost Password Recovery Form
2. I enter my email address: [redacted]
3. Nothing arrives, no in my inbox, not in Span
A. My profile exists here: FlyerTalk Forums - View Profile: Pakse (I can't post the link to it here as this account is new and this is post 1)
B. When I try to re-register with my [redacted] email address the system tells me that email is already in use.
Any advice would be appreciated.
Last edited by cblaisd; Jul 13, 2021 at 10:49 am Reason: Redacted for member privacy. Admin staff can still see the original
#20
Join Date: May 2020
Location: DXB and JNB
Programs: EK Plat; QR Gold
Posts: 507
So this is weird.
I've tried 5-10 times to use the reset password function built into Flyertalk.
1. I go to: Flyertalk Forums - Lost Password Recovery Form
2. I enter my email address: [redacted]
3. Nothing arrives, no in my inbox, not in Span
A. My profile exists here: FlyerTalk Forums - View Profile: Pakse (I can't post the link to it here as this account is new and this is post 1)
B. When I try to re-register with my [redacted] email address the system tells me that email is already in use.
Any advice would be appreciated.
I've tried 5-10 times to use the reset password function built into Flyertalk.
1. I go to: Flyertalk Forums - Lost Password Recovery Form
2. I enter my email address: [redacted]
3. Nothing arrives, no in my inbox, not in Span
A. My profile exists here: FlyerTalk Forums - View Profile: Pakse (I can't post the link to it here as this account is new and this is post 1)
B. When I try to re-register with my [redacted] email address the system tells me that email is already in use.
Any advice would be appreciated.
#21
Join Date: Jul 2021
Programs: AA EXP, HH Diamond
Posts: 9
Hi,
No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.
So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.
So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
#22
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
IBJoel can you help?
Hi,
No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.
So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.
So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
#23
Administrator
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,868
Hi,
No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.
So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
No - no solution - silence. I'm frustrated. I enter the email, the system responds that it has sent an email to me and nothing arrives.
So apparently my original identity here is now locked away from me. I guess it's not that big of a deal; but it's weird. I was a contributing member for a while. I'm surprised that an admin can't look at my account settings and correct whatever is wrong or let me verify my identity another way. I"m not opposed to sending in a drivers license or somehow proving my identity.
#24
Join Date: Jul 2021
Programs: AA EXP, HH Diamond
Posts: 9
IBJoel,
I have filled out the form. Thanks for the advice, I hope it works. I'd like to be "me" again.
Update: 24 hours later - no response from filling out the form. (I'll continue to update the progress on this issue).
I have filled out the form. Thanks for the advice, I hope it works. I'd like to be "me" again.
Update: 24 hours later - no response from filling out the form. (I'll continue to update the progress on this issue).
Last edited by Pakse_two; Aug 17, 2021 at 5:58 am Reason: Update after 24 hours
#25
Administrator
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,868
Just email me directly at [email protected]