Cannot upload images
 

I cannot upload images. Tried on Chrome and Edge. Security token error at 50%.

Trying to upload 3x PNGs.

How large were the files and were you on a strong WiFi connection or 4G/5G?

Hard wired copper. 4mb-8mb

Do you run into the same trouble with smaller images?

And do you mean copper like phone wire? Like dial-up? Or just standard cable?

Those are the only images I've ever tried to upload.

Copper as in Cat7 to a 1GbE local network to a 400Mbs/100Mbs service. So it's definitely not a local network issue.

Hi,

I am having the same issue loading photos (jpeg) to the View from your Hotel room and Images ( Photography thread) on a standard desktop.

Regards


TBS

I have been having this problem approx 50% of the time, using MacBook and a mixture of jpg and png

the only solution I have found so far is to open the files in photos and make a minor edit (either a crop or an “i’m feeling lucky” type enhancement), the photos then uploading 100% of the time

Thanks everyone. I've included all this info in my message to tech.

Hi Joel, the problems are persisting and indeed worsening here, my work arounds are now effective a maximum 50% of the time

thanks! Nancy

How are they today? I know tech was working on the uploader a lot last week.

I’ll have a play around with it and feed back

Sorry to add to the grief, but having the same problems here ... trying to populate a TR with images.

Click on the 'landscape' icon and it takes at least a minute for the upload page [sometimes] to refresh. Managed eventually to upload one using the 'traditional' drag and drop from my desktop, but the 2nd attempt just failed.

It seems from one screen I saw that one is now also supposed to upload from a FT album. Hmmm. I did that (TR 19f CPT) but the photo order was scrambled in the process. And when I tried to upload from the album, it only showed a dozen or so of the 70-odd images.

Seriously borked, it seems! :D

PS: Tried again. The image downloader seems to be trying to 'write' the 3rd option on the pop-up screen which activates the Drag and Drop, but stalls very early on according to my Mac progress bar. Curiously, I've managed a Drag and Drop with the first image without that 3rd option, but again it just won't do the next one.

Mine is still playing up (although my TR is going at a glacial speed anyway)

I’ve never experienced a problem as long as I’m using this (and I can upload more than four images, etc.):

https://cimg5.ibsrv.net/gimg/www.fly...5147f1da9.jpeg
Indeed I generally upload by using the picture icon (I think it’s the only way on mobile but is my go to on desktop as well). It’s hit and miss, go through phases of having no problems at all and then other phases of nothing uploading for days on end!!

Well, it's a new day ... and I've tried using "Manage Attachments" and the 'landscape' icon. Both lead to the same screen .. which doesn't work for me. :(

I finally achieved a screenshot, but it took nearly a minute to load that pop-up properly and generate (a) the 3rd button ['My Albums'], and (b) activate the 'Cancel' button and other features. And now, after that one success, it's refusing to do any more! The 'page refresh/loading' bar just stalls at around 15% and then freezes

System is Mac (OS Catalina) with Safari, clocking 77 mbps download via fibre cable.

(Edit: After leaving it for a while, I can finally download the screenshot of the whole page! :))

https://cimg8.ibsrv.net/gimg/www.fly...4e267c681e.png

IBJoel ...a bit more info for you to hopefully unravel this issue. I'm now starting to be able to insert images in my TR, using the process from 'landscape icon'. The "Download files' screen does, however, take a good minute of so to become fully functional (i.e. the 3rd button appears and all other buttons eventually work). I'm therefore able, incredibly slowly, to re-populate the TR. https://www.flyertalk.com/forum/trip...l#post31818454

This will take a couple of days at this rate, as there's over 70 photos involved. It's taking me 4 minutes per photo to replace!! :(

It would appear that you are not using the Full CKEditor. That's the text editor you'll want to use to avoid issues.

I see you're on a Mac, which browser are you using? I also want to make sure you're on the Full CKEditor for FlyerTalk. You don't really have to upload from your FT album, since any photo is automatically added to your FT album when you upload it to your post and the system automatically pulls from your album. Can you please post a screenshot of your upload page as it attempts to load?

Hello, Sir.

As I said at Post #16 , system is Mac (OS Catalina) with Safari, clocking 77 mbps download via fibre cable. Safari is Version 13.0.3, the latest.

Using FT Desktop NG ... I'm not getting another option showing, apart from Mobile One.

I tried the FT album route but it was s convoluted I gave up. Anyway, I'm now slowly uploading images via the 'normal' route as I said at Post #17 . It just takes a long time for the Upload page to complete loading ...

This is the Upload page initially ... then wait for a minute, as none of the buttons are functional!

https://cimg7.ibsrv.net/gimg/www.fly...fe435ab140.png

... and then eventually, the screen fully loads and it works as advertised.

https://cimg4.ibsrv.net/gimg/www.fly...f875509def.png

Essentially, it's hanging up on the generation of the "My Albums" button.

Images on the TR cited at Post # 17 are slowly getting uploaded ... it's just a painfully slow process!

Hope this all helps.

T8191 In my experience, the drag n drop method of adding photos works when the Message Editor Interface is set to the Enhanced Interface - Full CKEditor editing option. You can check and change this setting in your user control panel. Go to Edit Options


https://cimg0.ibsrv.net/gimg/www.fly...b5b6dfeb9.jpeg

Thanks for that clue, Prospero.

These are my relevant settings ... I'd set those ages ago, so it's not that!

Unless FT/IB geeks have screwed things in October/November [ ;) ] I wonder if the Mac OS upgrade to Catalina/64-bit is a factor? It's screwed the scanner element of my Laser multi-function printer already!
https://cimg8.ibsrv.net/gimg/www.fly...7961c15502.png

Ongoing issue
tried drag and drop
tried advanced/manage attachments
tried clicking on the photo icon

tried every trick I can think of as regards the photo itself- crop, minor edit, convert from JPG->PNG->TIFF and vv

“security token missing”
”security token missing”
”security token missing”

beyond frustrating

what even is a security token and how does one get one?!

eta: about 50% of the time it doesn’t even do that, it just sits there at 0% doing literally nothing for no clear reason. Like ...?!

Blame Internet Brands.
 

Have had the same issue on PPRuNe, another IB site. The upload pictures control panel takes at least a minute to generate fully and become functional. So it's not just a Flyertalk issue - it's replicated on PPRuNe as well, even though the interface looks different.

steam, uncle T, steam is coming out of my ears

Test of 3.2MB image:
OK, that worked. Nancy and T, did you both try all your uploads from the same network? (not that you were both using the same network, I just mean your individual networks, be they wifi, mobile data, etc).

https://cimg0.ibsrv.net/gimg/www.fly...30be60a2aa.png

Season’s Greetings, IBJoel.

Yes. I am a simple old gentleman who knows very little about IT. I have one fibre cable into the house, one flickering box of lights that is (I believe) my house-wide WiFi network, and which delivers 50mbps plus upload and download.

As I’m currently on iPad, I’ll see what happens here ... interesting, almost instant response. I wonder if this is related to Mac OS Catalina going 64-bit (whatever that means), but I have no idea what system nancypants uses.

https://cimg0.ibsrv.net/gimg/www.fly...ca53c0e70.jpeg

Now, from the Big Mac in the Study ... i won't bother to post a pic ...

... about 1 minute for the Upload Images screen to load fully and become functional [as I described upthread].

I tried over wifi and 4g, Mac OS Catalina. It affects about 50% of my photos with no obvious reason why some upload and some don’t...

Excellent. Since you're both using Catalina, that's something to look into for tech. Thank you! My apologies for the photo frustrations.

IBJoel ... possibly related [or not!] but even routine Forum page changes seem to take a while to 'evolve' properly.
e.g. Try to click 'Like' button, it doesn't work ... and then a few seconds later the Forum page jiggles a bit and the button becomes functional.
Same with other little internal links in that format. They get there eventually, but ... :)
Two examples below.

https://cimg9.ibsrv.net/gimg/www.fly...5a0e86558a.png

Like button has been playing up for me for ages- although I generally only read (and therefore, like) on mobile (so safari but no Catalina)

Yeah ... took over a minute before I could 'Like' your post! :)

Do you have infinite scroll enabled?

Oh no, that’s definitely disabled!

Can someone point me in the direction of how I check that?

In desktop mode, do you have to manually click to the next page in a thread, or does it automatically load as you scroll?

desktop I have to manually click but on iPhone it scrolls automatically

testing

https://cimg5.ibsrv.net/gimg/www.fly...bcbc0ec6a4.jpg
lll
https://cimg1.ibsrv.net/gimg/www.fly...413e4a273d.jpg
test

https://cimg2.ibsrv.net/gimg/www.fly...2606cb1415.jpg

test
 

test
 

test
https://cimg5.ibsrv.net/gimg/www.fly...bf3fb751f.jpeg
png pic