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-   -   ARCHIVE: Issues with FT -- 2018 DESKTOP Devices BUG REPORTS (https://www.flyertalk.com/forum/technical-support-feedback/1885702-archive-issues-ft-2018-desktop-devices-bug-reports.html)

mauve Feb 12, 2018 9:38 pm


Originally Posted by tom911 (Post 29410428)
I still have that one trying to load in one of my open tabs: secure.adnxs.com.

Yup. Forums are currently unusable for me in Safari and Chrome, looks like secure.adnxs.com is the culprit.

Contrary to admin advice, I wasn't using any ad blocker, but installing one made the site usable again.

CDKing Feb 12, 2018 10:06 pm


Originally Posted by tom911 (Post 29410428)
I still have that one trying to load in one of my open tabs: secure.adnxs.com.


Originally Posted by mauve (Post 29410578)
Yup. Forums are currently unusable for me in Safari and Chrome, looks like secure.adnxs.com is the culprit.

Contrary to admin advice, I wasn't using any ad blocker, but installing one made the site usable again.

\

I don't have adblocker and it still took 10+ min for this page to load. using chrome and its the adnxs virus causing the problems.

canadiancow Feb 12, 2018 11:06 pm


Originally Posted by mauve (Post 29410578)
Yup. Forums are currently unusable for me in Safari and Chrome, looks like secure.adnxs.com is the culprit.

Contrary to admin advice, I wasn't using any ad blocker, but installing one made the site usable again.

Yup. I've never used an ad blocker before, but the ads on FT have become so intrusive today that I can't even use the damn site.

So now I have an ad blocker.

Well done FT.

p.s. I've been finding a lot of ads auto-playing audio in the past while too

aquamarinesteph Feb 12, 2018 11:11 pm

I finally managed a shot with my phone.

'Waiting for secure.adnxs.com...'

and

'Waiting for adserver-us.adtech.advertising.com...'

I will probably be able to make this post before it freezes again. That's in Safari. It's useless in Chrome.

RandomBaritone Feb 13, 2018 6:20 am


Originally Posted by IBobi (Post 29410112)
Be sure to clear cache and turn off ad blockers.

As I mentioned in my first post on the topic, I’ve cleared my cache on both browsers. I work in digital content myself, so I’ve never used an ad-blocker. I do find it a bit curious, though, that your immediate advice is to remove an ad-blocker despite several reports of success in eliminating the problem ... by using an ad-blocker.

Also, in addition to Safari being unusable, I can confirm what others have reported: Chrome doesn’t work either. In fact if anything, the symptom is worse; whereas only the tab containing FT crashes when using Safari, browsing FT on Chrome causes the entire browser to freeze, requiring a force-quit. Even Firefox for desktop is affected: the page never completes loading, so it’s impossible to post messages.

The only device I have that allows me to visit FT is my iPad Pro running iOS 11.2.5.

I concur with others that the problem appears to be a rogue ad containing either malformed or malicious JavaScript being served to desktop platforms.

rylan Feb 13, 2018 6:46 am

Yup, site is unusable now. maxes out cpu usage and massive memory usage as well Its not your browser or cache... I have the same issue across multiple computers and browsers. Just trying to navigate and load a page takes minutes, if it recovers and loads at all.

RandomBaritone Feb 13, 2018 6:52 am


Originally Posted by rylan (Post 29411224)
Yup, site is unusable now. maxes out cpu usage and massive memory usage as well Its not your browser or cache... I have the same issue across multiple computers and browsers. Just trying to navigate and load a page takes minutes, if it recovers and loads at all.

I've found I can navigate the site using the latest version of Firefox, though I often can't post messages, as the interface never fully loads. But still, better than nothing.

dave_261 Feb 13, 2018 7:08 am

Same here. Each page taking about 3 minutes to load in chrome, with the 'waiting for secure.adnxs.com' note at the bottom of the screen. Unbearable.

I did read that Chrome will release a new version on Feb 15 (Thursday) with an integrated ad blocker...

NOTE: I downloaded Chrome Ad Block....... and solved problem instantly.

rylan Feb 13, 2018 8:39 am

And during this time network activity spikes as well... sustained transfer for 60 seconds on the order of 30-40 MB data received, and also about 10MB sent.
... is transferring and requesting that much data?

IluvSQ Feb 13, 2018 8:58 am

I'm finding the site unusable since last night, both in Firefox with Adblocker, and I.E. without one.
Adblocker is telling me it is stopping hundreds of items per minute.

RandomBaritone Feb 13, 2018 9:15 am


Originally Posted by mauve (Post 29410578)
Yup. Forums are currently unusable for me in Safari and Chrome, looks like secure.adnxs.com is the culprit.


Originally Posted by dave_261 (Post 29411259)
NOTE: I downloaded Chrome ....... and solved problem instantly.


Originally Posted by IluvSQ (Post 29411477)
I'm finding the site unusable since last night, both in Firefox with Adblocker, and I.E. without one.

These platform recommendations are all over the map. Perhaps it's not a browser-specific issue, but rather related to some extremely buggy JavaScript -- either in an ad or elsewhere -- that no browser can parse 100% of the time.

Boggie Dog Feb 13, 2018 9:37 am

Last 18 to 24 hours FT is unusable. Pages won't load, or load very slowly. Not sure what the owners of FT are trying to accomplish but if it is to alienate ( can't use the words I would like to use) users then they are doing an outstanding job.

Not even an acknowledgement that there might be a problem.

IBJoel Feb 13, 2018 9:43 am

Hi guys, I've alerted our Ad Ops, and they're working on a fix (they were able to immediately reproduce it). "Adnxs" is probably what a lot of you are seeing.

Maglev Feb 13, 2018 12:21 pm

I have the "adnxs" problem on my Mac, but am now on my wife's Dell and able to log on. I wasn't going to post here and was just going to respond by "liking" posts, but the "Like" button is not working on this computer.

SkiAdcock Feb 14, 2018 6:35 pm


Originally Posted by mauve (Post 29410578)

Contrary to admin advice, I wasn't using any ad blocker, but installing one made the site usable again.

The irony ;) :D

Luckily I've not experienced it, but there's probably a good reason for that. Glad to hear IB was able to replicate it/hope they get it sorted soon.

Cheers.


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