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ARCHIVE: Issues with FT -- 2018 MOBILE Devices BUG REPORTS
This is the rebooted and split thread to report bugs found in the 15 November 2017 FlyerTalk skin for MOBILE devices.
There are separate threads for desktop devices as well as for disruptive advertisements and for browser redirects / hijacks, as well as other technical issues. Thank you for keeping the thread on topic and assisting Tech to identify, troubleshoot and deal with bugs in this latest iteration of FlyerTalk for mobile devices. cblaisd and JDiver, forum Co-Moderators |
When is the cursor bug being worked on? Very annoying...
https://cimg1.ibsrv.net/gimg/www.fly...6d974b33c4.png |
Cursor bug has been reported. No ETA at this time, I'm sorry.
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Originally Posted by IBobi
(Post 29241967)
Cursor bug has been reported. No ETA at this time, I'm sorry.
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The page jumping when not signed in is still not fixed. Sorry if there are typos - I can’t see what I’m typing because of the cursor bug mentioned above.
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FWIW, the cursor appears in the correct location until the first character is typed. Then the whole line disappears into the header. Persists even on the second line. Using quick reply on iOS 11 iPad Pro.
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This needs to be fixed ASAP please. Now every line is hidden even on multi line posts! This is useless!! https://cimg0.ibsrv.net/gimg/www.fly...413644fa57.png https://cimg1.ibsrv.net/gimg/www.fly...fe2b1a6ac3.png |
I primarily use FT on the iPad. Since the upgrade these are the most annoying ‘enhancements’ not fixed yet in my opinion.
1. The cursor issue. Can’t see what you are typing without having to stop and scroll up to check. 2. When replying to a post, the first letter of a paragraph defaults to lower case..which when combined with the above cursor issue means you don’t actually spot it until you scroll back up to see what you have just written. Arghhhh 3. When expanding the screen in your iPad (zooming in) the right hand side vertical advert overlaps the topic text so you can’t read the topic thread... you have to zoom back out again. I have poor eyesight and this bug is really annoying as it prohibits me from slightly zooming in. |
Originally Posted by florens
(Post 29268501)
This needs to be fixed ASAP please. Now every line is hidden even on multi line posts! This is useless!!
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I can't seem to easily get to MyFlyertalk on the mobile version. I'm using it on an iPad, and previously, I had a shortcut straight into MFT. Now it takes me to my profile page where I can make changes. In order to get to the "right" MFT, I have to go to the home page and select it from the menu. The counter for how many unread subscribed threads is gone.
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Originally Posted by oxtailsoup
(Post 29275368)
I primarily use FT on the iPad. Since the upgrade these are the most annoying ‘enhancements’ not fixed yet in my opinion.
1. The cursor issue. Can’t see what you are typing without having to stop and scroll up to check. 2. When replying to a post, the first letter of a paragraph defaults to lower case..which when combined with the above cursor issue means you don’t actually spot it until you scroll back up to see what you have just written. Arghhhh 3. When expanding the screen in your iPad (zooming in) the right hand side vertical advert overlaps the topic text so you can’t read the topic thread... you have to zoom back out again. I have poor eyesight and this bug is really annoying as it prohibits me from slightly zooming in. |
Originally Posted by chavala
(Post 29284391)
I am in the same boat with # 3 -- is there a way to fix this?
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Scrolling the topics page still lags on my 2017 iPad Pro in desktop mode in safari.
I’ve reported this several times and there has never been a response. Does anybody care? |
Originally Posted by GoSh4rks
(Post 29292618)
Scrolling the topics page still lags on my 2017 iPad Pro in desktop mode in safari.
I’ve reported this several times and there has never been a response. Does anybody care? |
Stutters. The usual 120fps turns into 15 or so. If I scroll really quickly, I see white space and then the content fills in after a short delay. Similar thing happens on my iPhone X, but is more noticeable after zooming in.
Here's a short video of what I see on my ipad. Once I go into the posts page, it scrolls fine. |
Originally Posted by GoSh4rks
(Post 29298459)
Stutters. The usual 120fps turns into 15 or so. If I scroll really quickly, I see white space and then the content fills in after a short delay. Similar thing happens on my iPhone X, but is more noticeable after zooming in.
Here's a short video of what I see on my ipad. Once I go into the posts page, it scrolls fine. https://youtu.be/0XLVBunjVmA |
That can’t be the intended experience on apple’s fastest current hardware, right?
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I would try using the mobile skin. It's the way the site is designed to be browsed from Mobile.
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Originally Posted by Sopwith
(Post 29247010)
The page jumping when not signed in is still not fixed.
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Originally Posted by IBobi
(Post 29301348)
It's taking time to load the ads and that's causing the stutter.
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I find that often when I try to edit a post (of my own) on mobile in which I quoted someone, only the quotation is there to edit; any text that I added and posted is gone in edit mode. And it's not just a display glitch: if I click save, the post is modified to contain only the quotation, deleting any text I've added.
This is using an up-to-date iPhone 6s (iOS 11.2.5) with up-to-date Safari; it's been an issue for maybe a month or two, so dating back at least a few point releases of iOS. It happens usually but not always when I (try to) edit a post. (I don't have access to my phone to produce screenshots at the moment.) |
With the recent mobile skin update, I’ve noticed that the thread titles get truncated, even though there’s plenty of room on the screen for more words.
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The page jumps for me, while logged in, if I click on a thread I haven’t been on in a while. If I scroll up slightly, it jumps way up to my oldest unread post, which can sometimes be tens or hundreds of pages back. Only on mobile.
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Originally Posted by getagb
(Post 29350066)
The page jumps for me, while logged in, if I click on a thread I haven’t been on in a while. If I scroll up slightly, it jumps way up to my oldest unread post, which can sometimes be tens or hundreds of pages back. Only on mobile.
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Originally Posted by getagb
(Post 29350066)
The page jumps for me, while logged in, if I click on a thread I haven’t been on in a while. If I scroll up slightly, it jumps way up to my oldest unread post, which can sometimes be tens or hundreds of pages back. Only on mobile.
Originally Posted by OttawaMark
(Post 29351289)
I'm still seeing this random jumping too. It's hard to know when it's going to happen and it happens inconsistently. It has nothing to do with ads loading. iPhone 6 with iOS 10. |
I switched to the desktop skin to check something and now I can't get my iPad browser to go back to the mobile site; there is no longer a link at the end of each thread to switch back!
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Originally Posted by CKDGM
(Post 29355857)
I switched to the desktop skin to check something and now I can't get my iPad browser to go back to the mobile site; there is no longer a link at the end of each thread to switch back!
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Originally Posted by rmadisonwi
(Post 29347228)
With the recent mobile skin update, I’ve noticed that the thread titles get truncated, even though there’s plenty of room on the screen for more words.
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Any word on when that very annoying moving banner ad will be removed? |
Originally Posted by enviroian
(Post 29363340)
Any word on when that very annoying moving banner ad will be removed? |
Originally Posted by ashill
(Post 29338564)
I find that often when I try to edit a post (of my own) on mobile in which I quoted someone, only the quotation is there to edit; any text that I added and posted is gone in edit mode. And it's not just a display glitch: if I click save, the post is modified to contain only the quotation, deleting any text I've added.
This is using an up-to-date iPhone 6s (iOS 11.2.5) with up-to-date Safari; it's been an issue for maybe a month or two, so dating back at least a few point releases of iOS. It happens usually but not always when I (try to) edit a post. (I don't have access to my phone to produce screenshots at the moment.) |
https://cimg7.ibsrv.net/gimg/www.fly...463bf8c622.png
Originally Posted by IBobi
(Post 29363351)
Can you take a screen shot? I don't know which banner you're referring to.
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Originally Posted by enviroian
(Post 29363679)
Thank you for reporting this and for your patience. |
Originally Posted by IBobi
(Post 29363695)
You are on a mobile device, I take it. This is a known bug that happens when you zoom in on a mobile device -- the right banner ad moves into the content column and covers the posts. We hope to have that resolved in a future software patch, but no eta as yet.
Thank you for reporting this and for your patience. |
Originally Posted by enviroian
(Post 29363739)
yes i am on an iPhone X and when I pull apart to magnify the threads are unreadable. |
Originally Posted by IBJoel
(Post 29363610)
Are you using the mobile or desktop skin? I tested with both, but when I was on the mobile skin, t did at first appear that I couldn't see my own text. I just had to scroll down.
(Don't have access to my phone now so I can't test at the moment.) |
Originally Posted by Sopwith
(Post 29319162)
Still not fixed. For God’s sake, people, what is it going to take to get this clusterfumble fixed!? |
Originally Posted by Sopwith
(Post 29452166)
Still not fixed. Jumps back a page or two when I’m reading a post. Veeeeerrrrry slow to load. Posts I type are still covered by the tool bar. For God’s sake, people, what is it going to take to get this clusterfumble fixed!? I'm still seeing the jumping back too. I've upgraded my iPhone 6 to latest iOS and this hasn't fixed it. It doesn't happen all the time but when it happens it's annoying. I've seen this behaviour both with and without an ad blocker running. |
Originally Posted by Sopwith
(Post 29452166)
Still not fixed. Jumps back a page or two when I’m reading a post. Veeeeerrrrry slow to load. Posts I type are still covered by the tool bar. For God’s sake, people, what is it going to take to get this clusterfumble fixed!?
Originally Posted by OttawaMark
(Post 29461664)
I'm still seeing the jumping back too. I've upgraded my iPhone 6 to latest iOS and this hasn't fixed it. It doesn't happen all the time but when it happens it's annoying. I've seen this behaviour both with and without an ad blocker running.
The tool bar covering your typing is an issue that has been reported, and acknowledged, and I will update the thread when it's fixed. There is no ETA on that fix at this time. Wish I had better news. |
Originally Posted by IBobi
(Post 29462307)
On the jumping, prevailing wisdom is that you may be using very slow connections and the ads are still loading. Wait for the page to fully load and you will not see the screen jump..
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