FT Hiccup? ("View first unread" anomalies)
Dec 11, 2016 | 1:33 pm
#106
Join Date: Sep 2015
Location: flyover country
Posts: 2,857
Jan 13, 2017 | 3:40 pm
#107
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
OK folks,
This has been exhaustively tested, fixes have been applied, it's been kicked upstairs to the master developers...
1. Is anyone still seeing this issue?
2. If so, would you be willing to let one of our techs log into your computer remotely to see if they can reproduce?
Nobody here has been able to reproduce this error, and failing that, we would need to let this one go.
At this point the consensus seems to be that *maybe* there was a functional change when FT was upgraded last spring, and a small number of FTers in an edge case were affected by it -- BUT the software is actually working as designed.
This has been exhaustively tested, fixes have been applied, it's been kicked upstairs to the master developers...
1. Is anyone still seeing this issue?
2. If so, would you be willing to let one of our techs log into your computer remotely to see if they can reproduce?
Nobody here has been able to reproduce this error, and failing that, we would need to let this one go.
At this point the consensus seems to be that *maybe* there was a functional change when FT was upgraded last spring, and a small number of FTers in an edge case were affected by it -- BUT the software is actually working as designed.
Feb 4, 2017 | 1:56 pm
#108
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS MVPG, UA peon, BA Bronze, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 8,447
This has reared it's ugly head again. Using Safari (not mobile skin) on ipad air.
It has been happening for the past few days on about half the threads I visit. After clicking on 'New posts' from the blue bar, then clicking the 'view first unread' triangle next to the applicable thread from the full list of threads, it takes me either to the top of some random page or to the very first post in the entire thread. This is despite my having visited the thread many times before. I have to scroll all the way to the end to get to the latest, unread post. Same issue as reported before.
I can give you thread examples if you need them.
It has been happening for the past few days on about half the threads I visit. After clicking on 'New posts' from the blue bar, then clicking the 'view first unread' triangle next to the applicable thread from the full list of threads, it takes me either to the top of some random page or to the very first post in the entire thread. This is despite my having visited the thread many times before. I have to scroll all the way to the end to get to the latest, unread post. Same issue as reported before.
I can give you thread examples if you need them.
Feb 6, 2017 | 4:13 pm
#109
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
This has reared it's ugly head again. Using Safari (not mobile skin) on ipad air.
It has been happening for the past few days on about half the threads I visit. After clicking on 'New posts' from the blue bar, then clicking the 'view first unread' triangle next to the applicable thread from the full list of threads, it takes me either to the top of some random page or to the very first post in the entire thread. This is despite my having visited the thread many times before. I have to scroll all the way to the end to get to the latest, unread post. Same issue as reported before.
I can give you thread examples if you need them.
It has been happening for the past few days on about half the threads I visit. After clicking on 'New posts' from the blue bar, then clicking the 'view first unread' triangle next to the applicable thread from the full list of threads, it takes me either to the top of some random page or to the very first post in the entire thread. This is despite my having visited the thread many times before. I have to scroll all the way to the end to get to the latest, unread post. Same issue as reported before.
I can give you thread examples if you need them.
Feb 7, 2017 | 3:36 am
#110
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
This is another thread that the view first unread never works:
http://www.flyertalk.com/forum/catha...food-j-35.html
http://www.flyertalk.com/forum/catha...food-j-35.html
Feb 7, 2017 | 2:08 pm
#111
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
This is another thread that the view first unread never works:
http://www.flyertalk.com/forum/catha...food-j-35.html
http://www.flyertalk.com/forum/catha...food-j-35.html
Feb 7, 2017 | 6:57 pm
#112
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797