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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   FAQ & feedback: Technical issues following the March 28 2016 software upgrade (https://www.flyertalk.com/forum/technical-support-feedback/1755440-faq-feedback-technical-issues-following-march-28-2016-software-upgrade.html)

kuroko Mar 28, 2016 3:36 pm

is it me or is the mobile site totally different (ios)? you can scroll endlessly instead of going to the next page which is good however if I click on a thread I start always at post #1 rather than where I left.

(same story as the pprune mobile site)

IBobi Mar 28, 2016 3:37 pm


Originally Posted by JDiver (Post 26400175)
In the Quick Links submenu, "My Threads" is missing? I'm getting messages about this.


Originally Posted by Doc Savage (Post 26400002)
The "Your posts" and "Your threads" links are now missing from the "Quick links" drop down. How are we supposed to find our earlier posts and threads?

Resolved now.

IBobi Mar 28, 2016 3:41 pm


Originally Posted by kuroko (Post 26400350)
is it me or is the mobile site totally different (ios)? you can scroll endlessly instead of going to the next page which is good however if I click on a thread I start always at post #1 rather than where I left.

The infinite scroll feature is brand new.

You should still start at the last read post if you use the link that brings you there; otherwise you will start at the beginning of a thread.

goalie Mar 28, 2016 3:43 pm


Originally Posted by goalie (Post 26399963)
Is it me or is the thread start date missing when you are in a forum and are looking at the list of threads. Usually it appears right below or next to the OP's name. :confused: I found this to be a very useful tool as a moderator to see if a thread was say started today or it's a 3-5 year old thread (or longer) being posted to

It's fixed-just log out, clear your history, cache & cookies, quit and relaunch your browser and you should see the thread start date as the above steps worked for me

kuroko Mar 28, 2016 3:44 pm


Originally Posted by IBobi (Post 26400390)
The infinite scroll feature is brand new.

You should still start at the last read post if you use the link that brings you there; otherwise you will start at the beginning of a thread.

not working for me; visited this thread now 4 times and always at #1, am I missing something?

IBobi Mar 28, 2016 3:54 pm


Originally Posted by kuroko (Post 26400411)
not working for me; visited this thread now 4 times and always at #1, am I missing something?

Because this is cookie based, it may help to clear your cookies and starts fresh. Or it may just take some time for the database to reset for all threads and users.

Let me know if it's still happening in 24 hours please.

wrp96 Mar 28, 2016 5:55 pm

I don't know if it's intended, but when reading a thread now, every 3-4 posts I'm getting an ad between the posts. If it's intended, let it be known that it is extremely annoying and off putting.

IBobi Mar 28, 2016 6:15 pm


Originally Posted by wrp96 (Post 26400911)
I don't know if it's intended, but when reading a thread now, every 3-4 posts I'm getting an ad between the posts. If it's intended, let it be known that it is extremely annoying and off putting.

It is designed that way.

kevincrumbs Mar 28, 2016 6:20 pm


Originally Posted by wrp96 (Post 26400911)
I don't know if it's intended, but when reading a thread now, every 3-4 posts I'm getting an ad between the posts. If it's intended, let it be known that it is extremely annoying and off putting.

Seconded. This change is terrible and makes me think that every single thread I've read today has ended prematurely before I realise it continues on after the advertisement.

Doc Savage Mar 28, 2016 6:49 pm


Originally Posted by Doc Savage (Post 26400002)
The "Your posts" and "Your threads" links are now missing from the "Quick links" drop down. How are we supposed to find our earlier posts and threads?


Originally Posted by IBobi (Post 26400189)
Working on this guys, thank you.

Awesome quick fix, thanks guys!

pewpew Mar 28, 2016 8:54 pm

I get a 500 error when trying to access mobile.flyertalk.com. My user agent string: Mozilla/5.0 (BB10; Touch) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.1.2576 Mobile Safari/537.35+

LtKernelPanic Mar 28, 2016 9:55 pm

While not really a tech issue the icon for the alert moderator button is really distracting IMO. Not sure if it's the blue background but it keeps drawing my eye away from what I'm reading to it instead when scrolling down the page.

guv1976 Mar 28, 2016 10:16 pm

Unable to access FT mobile app
 
Since approximately 6:00 PM on Monday, March 28, I have been unable to access the FT mobile site with my BlackBerry. (Keep getting a "500" error.)

Is this likely to be a temporary or a permanent problem?

nwa330 Mar 28, 2016 10:53 pm

The new platform that rolled out today isn't very user friendly. You are now unable to toggle between pages with out typing in the page number. There should be arrows for going to the last page and another for jumping to the next page. It's difficult to have to enter the page number manually. Can this feature be looked at for a modification?

Doc Savage Mar 28, 2016 10:58 pm


Originally Posted by LtKernelPanic (Post 26401668)
While not really a tech issue the icon for the alert moderator button is really distracting IMO. Not sure if it's the blue background but it keeps drawing my eye away from what I'm reading to it instead when scrolling down the page.

I agree, that icon is pretty annoying. The yellow triangle was better.


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