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Old Nov 3, 2015 | 5:01 am
  #1  
chuichi
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Cannot upload cover photo
Hi,

I clicked onto my profile and noticed the grey Cover Photo placeholder. I mouse over the area and see a button for Upload Cover Photo but clicking on this button doesn't do anything.

How can I upload my cover photo please?

Thanks.
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Old Nov 3, 2015 | 5:21 am
  #2  
lo2e
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I just tried mine and got the same result - clicking the Upload button doesn't do anything. For me, this is on Chrome 46.0.2490.80 on Mac 10.11.1

Edit to add: Also tried it on Firefox 41.0.2 on the same OS and same thing - no response from the upload button.
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Old Nov 3, 2015 | 6:22 am
  #3  
chuichi
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FYI I seen this issue on both latest Chrome and latest Firefox on Win7
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Old Nov 3, 2015 | 3:43 pm
  #4  
IBobi
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Let me see what tech says.
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Old Nov 4, 2015 | 2:19 pm
  #5  
IBobi
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Please try again!
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Old Nov 5, 2015 | 2:31 am
  #6  
chuichi
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Originally Posted by IBobi
Please try again!
Works now, thank you!
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Old Nov 5, 2015 | 10:54 am
  #7  
lo2e
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Yep, I'm now able to upload one if I so choose (note that at this time I am choosing not to, but the option is now there for me to do so). Thanks!
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Old May 1, 2016 | 7:03 pm
  #8  
David Kohn
 
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does not work for me either
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Old May 2, 2016 | 2:47 pm
  #9  
IBobi
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Originally Posted by David Kohn
does not work for me either
Device type/browser version please? And please clear cache/cookies first.
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Old Nov 24, 2016 | 3:08 pm
  #10  
24left
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Can't add Cover Photo
Mac OS 10.10.4

Chrome Version 54.0.2840.98 (64-bit)

Thanks so much
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Old Nov 29, 2016 | 1:55 pm
  #11  
IBJoel
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Are you receiving no pop-up menu of your computer's files, or are you selecting an image and it isn't working?

Originally Posted by 24left
Mac OS 10.10.4

Chrome Version 54.0.2840.98 (64-bit)

Thanks so much
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Old Aug 10, 2018 | 10:14 pm
  #12  
Powerbird101
 
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I am having the same issue I am running Windows 10 Pro, I tried Chrome Version 69.0.3497.32 and Firefox 61.0.1 Pop up is coming up but it does not upload. Is there a format requirement I am missing?
Last edited by Powerbird101; Aug 12, 2018 at 2:16 am
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Old Aug 11, 2018 | 3:15 pm
  #13  
Sopwith
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I uploaded a cover photo, but it shows upside down. Can't see how to flip it or delete it. Any help?
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Old Aug 13, 2018 | 10:27 am
  #14  
IBJoel
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Originally Posted by Powerbird101
I am having the same issue I am running Windows 10 Pro, I tried Chrome Version 69.0.3497.32 and Firefox 61.0.1 Pop up is coming up but it does not upload. Is there a format requirement I am missing?
JPG/PNG should work
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Old Aug 13, 2018 | 10:32 am
  #15  
IBJoel
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Originally Posted by Sopwith
I uploaded a cover photo, but it shows upside down. Can't see how to flip it or delete it. Any help?
That could be the result of the photo itself. If it was taken with a phone, it might contain some data that orients it upside down in certain situations. Does it look OK on your desktop?
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