AA forum toast
Jan 14, 2003 | 10:11 am
#76
Guest
Posts: n/a
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JIMCHI:
Has anyone tried to contact Randy about this problem?</font>
Has anyone tried to contact Randy about this problem?</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">It is not a "traffic" problem and Dan, despite his best efforts, is unable to resolve it.</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Clearly the AA board is dead with no hopes of revival.</font>
Jan 15, 2003 | 9:04 pm
#79
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,535
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ClueByFour:
I think contacting Randy is a bit excessive.
It's not like most of us pay for FT, and therefore don't really have an expectation of service, much less one that demands escalation past the technical people responsible for the operation in the first place.
I believe I'm paying for this great message board through my rather expensive subscription to Inside Flyer magazine. While I am still sure Dan tried to do his best, he clearly did not identify the problem until very late in the game. His response to all of us was that it was a "traffic problem" and there was nothing they could do about it at the time. It turned out it was a corruption in the program, something which should have been identified early on instead of giving "traffic" excuses. I presume Inside Flyer isn't a 50,000 employee corporation so I would hope that Randy would be deeply involved as soon as the problem developed.
IMHO, YMMV, etc.
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I think contacting Randy is a bit excessive.
It's not like most of us pay for FT, and therefore don't really have an expectation of service, much less one that demands escalation past the technical people responsible for the operation in the first place.
I believe I'm paying for this great message board through my rather expensive subscription to Inside Flyer magazine. While I am still sure Dan tried to do his best, he clearly did not identify the problem until very late in the game. His response to all of us was that it was a "traffic problem" and there was nothing they could do about it at the time. It turned out it was a corruption in the program, something which should have been identified early on instead of giving "traffic" excuses. I presume Inside Flyer isn't a 50,000 employee corporation so I would hope that Randy would be deeply involved as soon as the problem developed.
IMHO, YMMV, etc.
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[This message has been edited by JIMCHI (edited 01-15-2003).]