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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Report FT SLOWNESS on this thread (https://www.flyertalk.com/forum/technical-support-feedback/165219-report-ft-slowness-thread.html)

doc May 31, 2002 7:26 am

Slow today?
 
FT is a bit slow this morning for me and was since 6-7:00am, which is very unusual, and not a great omen! Perhaps the pop ups are doing it again?

Thanks.

-Mark

dan at WebFlyer May 31, 2002 9:32 am

It's possible it's the new ads, since another thread mentions errors caused by these.

I've contacted our ad company and requested that they check the new tags at their end as well as any campaigns being served in them.

I haven't noticed any slowdown, though, although I do see the bad ads. Is the board still crawling for you, and if so, is it restricted to certain forums, or all over?

doc May 31, 2002 10:29 am

Dan,

Actually the front "FT Miles" page (loaded incompletely twice before eventually finishing off properly) and the "Todays Active Topics" (finally loaded at 90 topics) page were both painfully slow from the outset. The rest of the board was not as bad as I progressed and seemed to improve rather than get a bit slower as it usually does.

Hope this helps!

Thanks very much.

Have a great weekend,

-Mark

dan at WebFlyer May 31, 2002 10:39 am

Well, our ad people have pulled the Flash ad that may have been causing the slowdown on page displays, so let's see if that helps your situation out...


cblaisd May 31, 2002 10:47 am

Dan, it's a little faster for me; but still crawling at times here.

FT Miles is much slower than FT Travel.

I'm on a DSL connection.

[This message has been edited by cblaisd (edited 05-31-2002).]

doc May 31, 2002 11:02 am

A bit better, yes!

As always, thanks very much Dan! http://www.flyertalk.com/forum/smile.gif

dan at WebFlyer May 31, 2002 12:37 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cblaisd:
Dan, it's a little faster for me; but still crawling at times here.

FT Miles is much slower than FT Travel.
</font>
I can see how Miles wouldn't be as fast as Travel, just because of the overall post-count difference, but I haven't noticed a significant slowdown at this end with Miles. United still seems to be doing well, as is American and MilesBuzz, which seem to be the ones that get hit the worst.

Are you getting timeout errors, or just slowdowns?

JRF May 31, 2002 1:57 pm

It is taking an average of over 2 minutes a page to load at present. I use DSL and usually am loaded in seconds. Once the banner adds load, the rest of the page follows.

I presume this is the same add agency that has screwed up over and over in the past?

This is the kind of stuff that shows absentee management, even though I think Dan is keeping an eye on things. Try taking off the banners and see if things work better!

doc May 31, 2002 2:00 pm

FWIW, it seemed to worsen once again, sadly.

cblaisd May 31, 2002 2:16 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dan at WebFlyer:
..Are you getting timeout errors, or just slowdowns?</font>
Mostly the latter; occasionally the former. Has been better the last hour, but still pretty slow.


dan at WebFlyer May 31, 2002 4:06 pm

Sorry about this; We just got out of a meeting and lo and behold, FlyerTalk (and WebFlyer) are pokey again.

John contacted our host facility just now and they let him know that there's another server (some other client) behind their router that's flooding their network and that they're working on it. We don't have an eta, though.

The last time this happened, they had the bad box taken care of within an hour. Hopefully they'll be as quick this time...

Sorry about this; thanks for your patience.

dan at WebFlyer May 31, 2002 4:08 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JRF:
I presume this is the same add agency that has screwed up over and over in the past?

This is the kind of stuff that shows absentee management, even though I think Dan is keeping an eye on things. Try taking off the banners and see if things work better!
</font>
Actually this is a different agency that we've used in the past. We used to go with Engage, but they folded. We're with Perfect Circle, and although we've had banner problems, they're pretty good on replying and acting on issues quickly when I shoot them an email...


cblaisd May 31, 2002 6:37 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dan at WebFlyer:
Sorry about this; We just got out of a meeting and lo and behold, FlyerTalk (and WebFlyer) are pokey again. ... Sorry about this; thanks for your patience.</font>
Everything is all nice and speedy again. Thanks for both the help and keeping us posted on what was going on!


cblaisd Jun 3, 2002 9:56 am

Very pokey again this morning for the 30-45 minutes.

dan at WebFlyer Jun 3, 2002 10:10 am

We're receiving a lot of traffic today, but John's keeping an eye on the server to see if it's something else...


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