Live Chat won't load
#16
FlyerTalk Evangelist




Join Date: May 1998
Location: Massachusetts, USA; AA 2.996MM & Plat Pro, DL 1MM, GM & Flying Colonel
Posts: 25,038
Dan,
Thanks for the suggestion. I'm afraid I'm hopelessly out of date in that regard! The good news is that I just got a "new" G3 (new to me, well used otherwise) with enough RAM (96 megs) to run reasonably current stuff. Once I get it up and running, I'll make sure it's current as far as its Java runtime goes.
Thanks for the suggestion. I'm afraid I'm hopelessly out of date in that regard! The good news is that I just got a "new" G3 (new to me, well used otherwise) with enough RAM (96 megs) to run reasonably current stuff. Once I get it up and running, I'll make sure it's current as far as its Java runtime goes.
#17
Join Date: Mar 2000
Location: controlling the internets from an underground bunker
Programs: So l33t that I don't need a wallet full of cards to prove it. Black is the new Gold.
Posts: 3,041
Whatever you did seems to have worked. I got right in this evening (12:30am EDT). Thanks, Dan, and digichat.
#18
Guest
Posts: n/a
thanks, but we may not be out of the fire yet...
One of the things that may have been causing the login problems is an applet we use to allow users behind a firewall to access the chat. I removed it, and now we seem to have better luck logging in. We'll have to replace it soon, though, to allow our guest speakers (who often connect via their corporate access) in. I've spoken with our vendor and they should have this applet installed and working on their servers hopefully today...
thanks for your patience and feedback...
One of the things that may have been causing the login problems is an applet we use to allow users behind a firewall to access the chat. I removed it, and now we seem to have better luck logging in. We'll have to replace it soon, though, to allow our guest speakers (who often connect via their corporate access) in. I've spoken with our vendor and they should have this applet installed and working on their servers hopefully today...
thanks for your patience and feedback...
#19
Original Member
Join Date: May 1998
Programs: AA2MM
Posts: 1,754
I've also been having problems the last several days, and it continues today. The chat app simply won't load. DigiChat seems to continously have server problems, is it time for a new app? The error message for today is that it can't find the digichat server.
#22
Guest
Posts: n/a
Well, the missing applet has been moved over, as well as the rest of the chat engine. I've checked it on a couple servers and platforms, and I'm logging in with no problems (other than the occasional wait while IE wrestles with Java).
We should be done tinkering around with the chat for the time being. If anyone continues to experience errors while logging in, try the following steps:
1. Clear your browser's cache.
2. Restart your browser, especially if it's been running for a while.
If this doesn't fix it, send an email to [email protected] with information on the type of error you're experiencing, as well as the operating system and browser you're using.
Thanks for everyone's help and patience with this.
We should be done tinkering around with the chat for the time being. If anyone continues to experience errors while logging in, try the following steps:
1. Clear your browser's cache.
2. Restart your browser, especially if it's been running for a while.
If this doesn't fix it, send an email to [email protected] with information on the type of error you're experiencing, as well as the operating system and browser you're using.
Thanks for everyone's help and patience with this.
#23
Join Date: Mar 2000
Location: controlling the internets from an underground bunker
Programs: So l33t that I don't need a wallet full of cards to prove it. Black is the new Gold.
Posts: 3,041
Dan, you rock!
Just one more thing...
After tomorrow's UA Chat, can you remember to set the chat rooms back to their regular state (unmoderated, no special announcements, and login/logout show up)? Usually, it takes about a week for it to migrate back.
Just one more thing...
After tomorrow's UA Chat, can you remember to set the chat rooms back to their regular state (unmoderated, no special announcements, and login/logout show up)? Usually, it takes about a week for it to migrate back.
#26
Original Member
Join Date: May 1998
Programs: AA2MM
Posts: 1,754
I'm not behind a firewall, and it's not working for me either... and never has over the last few days. Still getting the following:
load: class com.diginet.digichat.client.DigiChatApplet not found
Win98, IE 5.0
load: class com.diginet.digichat.client.DigiChatApplet not found
Win98, IE 5.0
#29
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,220
Is Live Chat down AGAIN?
I have not been able to get in and I have tried several times over the past 8 hours.
William
I have not been able to get in and I have tried several times over the past 8 hours.
William





