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-   -   Chat Poblems [master thread: Apr 2012 - Nov 2014 version] (https://www.flyertalk.com/forum/technical-support-feedback/1460696-chat-poblems-master-thread-apr-2012-nov-2014-version.html)

IBobi Apr 22, 2013 1:44 pm

Chat Poblems [master thread: Apr 2012 - Nov 2014 version]
 
Please post issues with the new FT chat in this thread.

T8191 Apr 23, 2013 3:44 am

Using Mac/Safari, all I see is …


Please activate the chat windows in the bottom right corner of the screen below:
Rest of page is blank.

nimd4 Apr 23, 2013 7:45 am


Originally Posted by T8191 (Post 20637325)
Using Cr4ap/Safari, all I see is …

Have you tried clearing your browser history and cache?.. Installing a different browser? The domain: evolve.com has to be unblocked from any cookie/script blockers. Chat works fine on Firefox 20.0 Raring i386:

http://imageshack.us/scaled/landing/...3201303422.png

T8191 Apr 23, 2013 11:20 am

Not playing around with my system, friend. If FT can't make it work across the spectrum of major IT systems, I'm not interested.

ba.com has similar issues :)

IBcash Apr 23, 2013 11:25 am


Originally Posted by T8191 (Post 20637325)
Using Mac/Safari, all I see is …



Rest of page is blank.

You probably still have it set to "Off". The "On" button is on the bottom right corner.

Please let us know if you don't see it.

IBcash Apr 23, 2013 11:28 am

http://www.flyertalk.com/forum/membe...hat-button.png

T8191 Apr 23, 2013 11:31 am

I now have some buttons in the bottom right corner. And functional … thank you.

Not that i'm likely to bother a lot, but glad it works.

MSPeconomist Apr 23, 2013 8:39 pm

I entered the new chat easily enough, but it sure doesn't get along with my bluetooth keyboard. I'm using an ipad2 with safari and an apparently fine internet wireless connection. The bluetooth keyboard seems perfectly happy for me to post on FT with no problems, but weird things happen when I type of live chat: bbbluuuuuetotttthh issss veeeerryyy uunnnnnnnnnhapppppppppppyyyy.

SkiAdcock Apr 26, 2013 8:45 am

Is chat supposed to show prior conversations? I just logged on to it & it shows what appears to be a conversation from yesterday evening.

Cheers.

oliver2002 Apr 26, 2013 9:03 am

Yes, general chat will preserve the previous conversations.

Jenbel Apr 29, 2013 4:57 pm

unless a mod wipes.

MSPeconomist May 8, 2013 1:54 am


Originally Posted by oliver2002 (Post 20656324)
Yes, general chat will preserve the previous conversations.

.....although at last on an ipad, it's hard to control the scroll up or down to read much when you weren't reading the chat comtemporaneously.

I've also noticed that the list of who is in the chat doesn't always include everyone present and active. Moreover, I cannot see myself to check, for example, that my country flag is correct. (I think this is based on my computer's current location, so it should disclose where I am when I travel. Is there a way to mask or disable this?)

IBobi May 8, 2013 5:57 pm


Originally Posted by MSPeconomist (Post 20715861)
.....although at last on an ipad, it's hard to control the scroll up or down to read much when you weren't reading the chat comtemporaneously.

I've also noticed that the list of who is in the chat doesn't always include everyone present and active. Moreover, I cannot see myself to check, for example, that my country flag is correct. (I think this is based on my computer's current location, so it should disclose where I am when I travel. Is there a way to mask or disable this?)

Nonce that I am aware of, and I've looked at all the functionality. We have relatively limited ability to modify the chat, as it is a 3rd-party product. Fortunately it is the one that most closely matches our needs.

jackal May 8, 2013 6:06 pm

When is the option to just have chat appear on any FT page (like MilePoint and Facebook) rather than having to remember to open a completely separate, useless window to join?

IBobi May 8, 2013 6:10 pm


Originally Posted by jackal (Post 20720099)
When is the option to just have chat appear on any FT page (like MilePoint and Facebook) rather than having to remember to open a completely separate, useless window to join?

It's either on all pages or this one page. If there's a consensus to put it everywhere, we could do that.


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