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-   -   Now a new problem with page format on laptop (https://www.flyertalk.com/forum/technical-support-feedback/1428540-now-new-problem-page-format-laptop.html)

antichef Jan 16, 2013 2:09 pm

Now a new problem with page format on laptop
 
Having complained about the new format problems with viewing the new banner on the iPad, tonight I have just started looking at FT on my MacBook Pro and now have a different problem. I suspect it is a "fix" for the original that now impacts on the other format!

The FT page just used to all load on the screen, but today the screen now goes outside the normal page load, and I have to manually scroll to get the right hand edge in view.

I assume that you have changed something on the other setting, which is now impacting on laptops too. I think you will get even more grumbles when they locate how to post on this forum :(

IBobi Jan 16, 2013 2:20 pm

Does this on all pages? Or do you have a page you can link here where it's happening?

antichef Jan 16, 2013 2:23 pm

It happens on all pages. I have tried it on Safari and Firefox.

Posted this from the iPad, where I can confirm that the previous format problem is now cured!!

IBobi Jan 16, 2013 4:13 pm

Sounds like a screen resolution issue...

Any resolution lower than 1280 width makes it necessary to scroll sideways.

Paul

AeroWesty Jan 16, 2013 5:13 pm

It's happening to me as well on a MacBook, running either Safari or Firefox. The change which occurred today is that the titles of each thread don't word-wrap any longer.

ETA: Let me correct that a bit. I looked at a few forums, and there is some word-wrapping going on, but only for very long thread titles. It's as if the box which constrains thread titles was suddenly made much wider.

84fiero Jan 16, 2013 5:25 pm

Today I'm having the same problem in Chrome, which is my primary browser. Firefox is OK. And no it's not the screen resolution which I haven't changed and it looked fine for 4+ years until today anyway. Even adjusting resolution doesn't help and the problem occurs on my wife's laptop in Chrome as well. All started today.

IBobi Jan 16, 2013 6:31 pm

Could someone screenshot what they're seeing?

AeroWesty Jan 16, 2013 7:49 pm

This is what the front page of the United forum looks like now. Most of the thread names and announcement titles should be word-wrapping, but the room allowed for them has been extended. It affects the text inside the threads as well--formatting the pages looks like it does when someone inserts an oversized image into their post.

http://img541.imageshack.us/img541/3863/ftunited.png

Pat89339 Jan 16, 2013 8:26 pm

Same problem on the desktop. It seems to have been created when the tablet problem was "fixed." Instead of decreasing the width of the banner it appears they increased the width of the page.

AeroWesty Jan 17, 2013 1:00 am

Here's something interesting. When viewing a single post, the view is like it used to be:

http://img22.imageshack.us/img22/2498/ftscreenshot1.png

Versus what we're seeing now (same screen size/resolution):

http://img843.imageshack.us/img843/4...creenshot2.png

lin821 Jan 17, 2013 1:15 am

FT Becomes too Fat!
 
It's so hard to browse through FT right now! :mad:

Originally Posted by antichef (Post 20061095)
... now have a different problem. I suspect it is a "fix" for the original that now impacts on the other format!

The FT page just used to all load on the screen, but today the screen now goes outside the normal page load, and I have to manually scroll to get the right hand edge in view.

I assume that you have changed something on the other setting, which is now impacting on laptops too. I think you will get even more grumbles when they locate how to post on this forum :(

+1


Originally Posted by antichef (Post 20061201)
It happens on all pages.


Originally Posted by Pat89339 (Post 20063549)
Same problem on the desktop. It seems to have been created when the tablet problem was "fixed." Instead of decreasing the width of the banner it appears they increased the width of the page.

Same here. My Thinkpad is using Firefox with ....... Plus.

It all suddenly started about 12 hours ago. In the middle of my previous FT visit without any change on my end, FT pages just became too "fat" to fit in one screen. I just log back onto FT, the problem remains.

What did IB fix that creates this new problem half a day ago? :( :confused:

MSPeconomist Jan 17, 2013 6:09 am

FT is working very well on my ipad right now.

lin821 Jan 17, 2013 7:11 am


Originally Posted by MSPeconomist (Post 20065450)
FT is working very well on my ipad right now.

What makes iPad users happy unfortunately breaks what works for us non-iPadders. (Yes, I am still sour for not getting a free iPad from you know who. :p)

It is really a PAIN to be on FT right now! :( :mad: It's been 18 hours. How soon can we get back to normal?

Two question for IB:

1) Do FT have more iPad users than laptops/desktops ones?
2) Does any fix get properly tested before implemented on FT? How does the IT Dept come up with a fix that bundles with a new set of problems for another new group of users?

SkiAdcock Jan 17, 2013 9:31 am

I use a laptop as my 'main' computer & I've not noticed any changes. I'm PC-based using IE if that makes any difference.

Now off to check my Kindle Fire HD to see if FT is displaying properly on that again.

Cheers.

wharvey Jan 17, 2013 10:17 am

I am using a laptop connected to an external monitor and I am having no issues either.

Using IE.


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