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-   -   Connection to FT keeps being reset on FF. Please advise? (https://www.flyertalk.com/forum/technical-support-feedback/1312850-connection-ft-keeps-being-reset-ff-please-advise.html)

FluffyBunnyFuFu Feb 11, 2012 12:48 am

Connection to FT keeps being reset on FF. Please advise?
 
Not sure where to ask this so I hope this is okay.


Problems Loading Page

The connection was reset. The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.


I have Ghostery and AdBlockPlus on the current version of Firefox in Windows Vista. Avira is my antivirus program.

Everything loads in IE.

jswong Feb 11, 2012 1:25 am

There is a technical issues forum http://www.flyertalk.com/forum/technical-issues-386/ where you might get a better reponse

Jeff

FluffyBunnyFuFu Feb 11, 2012 2:50 am

Thank you! Just what I was looking for.

chrissxb Feb 11, 2012 7:53 am


Originally Posted by jswong (Post 17993316)
There is a technical issues forum http://www.flyertalk.com/forum/technical-issues-386/ where you might get a better reponse

Jeff

and this is the new home of this thread :)

regards,

chrissxb
co-moderator
communitybuzz!

FluffyBunnyFuFu Feb 11, 2012 12:43 pm

Thank you for merging the two together.


I still seem to be having browser issues, unfortunately. Does anyone know what may be happening in FireFox?

cblaisd Feb 11, 2012 9:27 pm

All day it's taken 2 or 3 tries to post most times; things just time out.

Crampedin13A Feb 12, 2012 7:17 am

Been having the same problem for almost a week. Thought it was the updated firefox but I'm not having the problem on any other website.

jackal Feb 12, 2012 11:09 pm

Chrome not loading FT pages about 5% of the time
 
About 5% of the time (unscientific; could be more like 10% or more or less), I open a link on FT and the page fails to load. Refreshing the page results in the page loading correctly.

I haven't scientifically narrowed the problem down to any specific factor, but I'll make the following observations:
  • I have not noticed it happening when opening MyFlyerTalk (usually my "port of entry" for FT each time I visit, which is sometimes dozens of times daily)
  • I have not noticed it when opening a forum listing or any other non-thread link
  • About 80% of my FT thread-reading happens via the "go to first new post" function (I'll take this opportunity to note that this is why I find the FT iPhone app unusable ;)), and this is when I notice it happening
  • The remaining 20% of my FT thread-reading is opening new, never-opened threads by clicking on the thread title, but I can't say with any certainty whether I've specifically noticed this problem happening when I do this
  • I have had the same problem in Chrome on at least five different Windows-based computers at both home and work (both XP and Windows 7) and possibly also when traveling (i.e. on other networks), although I am not certain of the latter but will try to pay attention next time I use a new network
  • I've never specifically noticed this specific problem with FF or IE

I suspect it may be related to -new-post.html but can't be 100% certain of that. I'll update this thread if I clarify any of my observations.

Here is a screenshot of what I see when this happens (pardon the misaligned screenshot):

http://c650942.r42.cf0.rackcdn.com/C...LoadFTPage.png

lin821 Feb 13, 2012 11:00 am

On Firefox too!
 

Originally Posted by jackal (Post 18004205)
About 5% of the time (unscientific; could be more like 10% or more or less), I open a link on FT and the page fails to load. Refreshing the page results in the page loading correctly.

It's not just Chrome. I am on Firefox and the problem loading FT (FT is my homepage) has been happening to me since early Feb. It would last only a couple of minutes though. I ran into this a couple of times this weekend. Last it happened to me was about maybe 19 hours ago. FT was slower than usual when browsing between fora/threads as well.

Maybe this other issue is related too?

http://www.flyertalk.com/forum/techn...se-advise.html

Since I have no problem accessing other websites at the same time, I always assume it's due to some small-scale system glitches and/or maintenance on FT, which IB doesn't bother to send out any public notice.

IBobi Feb 13, 2012 12:43 pm

Threads merged and issue reported to tech; thanks folks, we'll get on this.

Paul

jackal Feb 13, 2012 2:20 pm


Originally Posted by IBobi (Post 18007671)
Threads merged and issue reported to tech; thanks folks, we'll get on this.

Paul

They may be related, but I'll note that I've been having this problem for a very long time (upwards of maybe a year or so) and just haven't bothered to report it until now, so if the FF problem is recent, it may be separate.

I will say that I only searched the forum for "Chrome" before posting, since I haven't noticed this happening during the (admittedly rare) times I use FF or IE. :o

FluffyBunnyFuFu Feb 13, 2012 8:06 pm

Maybe it does something to do the FF update? Ever since that happened last week, I have not been able to access FT from that browser at all. As with Crampedin13A, I do not seem to have problems with other forums or sites.

IE9 seems laggy and unstable for me so I prefer not to use it.

Thank you for looking into this.

lin821 Feb 13, 2012 8:27 pm

This just happened to me again 4 minutes ago and FT was down for like 3 minutes for me:


The connection was reset



The connection to the server was reset while the page was loading.


* The site could be temporarily unavailable or too busy. Try again in a few moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
What's FT up to? :confused:

IBobi Feb 14, 2012 11:33 am

Please report your browser/version if you have not already; it'll help us determine if it's related to the new FF release.

The Chrome issue may or may not be related.

lin821 Feb 14, 2012 1:48 pm


Originally Posted by IBobi (Post 18014067)
Please report your browser/version if you have not already; it'll help us determine if it's related to the new FF release.

I am still resisting FF upgrade so mine is Firefox 3.6.26, if that would help.


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