I'm having the same problem for the last week - really bad. It's not just Firefox, I'm having the problem also with IE version 8. IE gives a dumbed-down "unable to access website" error, but I'm pretty sure it's the same issue. I tried Firefox also. I've had no problem with any other website so the problem is neither browser nor internet access. It really points to a problem with Flyertalk itself. Feels like FT can't handle the load, a DDOS attack, that kind of thing.

This problem continues, over a week now. Is anybody investigating? It's making FT pretty unusable.

I'm sorry -- we are still investigating!

Ditto. 3.6.25 here

To try to provide some more details, and since yesterday was a light workday due to the holiday, I did some monitoring. Hopefully you can compare my report to the network traffic logs or something to narrow down the issue. This really is making FT pretty unusable as you can see below:

These times are all in EST, but you can convert to local time zone.

10:28 was able to view FT pages
10:31 FT stopped responding
11:31 gave up trying and went to lunch
13:15 came back and continued trying but still no joy
14:19 FT responding again
14:40 FT stopped responding
15:32 FT started responding
15:34 stopped responding
17:19 gave up and went home

Thank you for the additional info -- everything helps!

Things are getting worse. During the last 12 hours, I got at least 10 Connection Reset errors when refreshing the FT pages/threads I was viewing. Don't think it would matter, but I am on FF, Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.27) Gecko/20120216 Firefox/3.6.27 (.NET CLR 3.5.30729).

Any particular reason why this happens more often, other than it being Feb 29 in Asia? ;)

Tech has made some adjustments to hardware and software -- please report if this issue is persisting for you. We are not seeing it on our end.

Thank you,

Paul

Yep, still happening for me, randomly throughout the day.

Did a couple of traceroutes when the system was down. Looks like you have a bad router. See below:



C:\Users\Sha>tracert www.flyertalk.com

Tracing route to flyertalk.com [98.158.194.68]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.230.214.2
2 1 ms <1 ms <1 ms 38.176.90.2
3 6 ms 1 ms 2 ms Serial3-6.GW3.TCO4.ALTER.NET [208.214.100.65]
4 2 ms 1 ms 1 ms 0.so-4-2-0.XL2.TCO4.ALTER.NET [152.63.35.70]
5 51 ms 5 ms 5 ms 0.xe-4-0-0.XL4.IAD8.ALTER.NET [152.63.40.234]
6 5 ms 3 ms 33 ms 0.ae4.BR1.IAD8.ALTER.NET [152.63.33.121]
7 5 ms 5 ms 4 ms ae16.edge1.washingtondc12.level3.net [4.68.62.13
3]
8 7 ms 5 ms 17 ms vl-3504-ve-118.ebr1.Washington12.Level3.net [4.6
9.158.30]
9 6 ms 6 ms 6 ms ae-8-8.ebr1.Washington1.Level3.net [4.69.143.217
]
10 4 ms 12 ms 4 ms ae-61-61.csw1.Washington1.Level3.net [4.69.134.1
30]
11 5 ms 12 ms 17 ms ae-64-64.ebr4.Washington1.Level3.net [4.69.134.1
77]
12 69 ms 68 ms 70 ms ae-4-4.ebr3.LosAngeles1.Level3.net [4.69.132.81]

13 68 ms 70 ms 76 ms ae-93-93.csw4.LosAngeles1.Level3.net [4.69.137.4
6]
14 68 ms 70 ms 69 ms ae-41-90.car1.LosAngeles1.Level3.net [4.69.144.1
95]
15 69 ms 69 ms 70 ms INTERNET-BR.car1.LosAngeles1.Level3.net [4.59.56
.162]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * ^C
C:\Users\Sha>

My traceroute stops at the same place even when the site is up. Firewall probably set to block ICMP packets. Common for high-traffic sites.

Still having the same problem. Firefox 10.0.2. Took 4 attempts to get in to make this post.

I've used IE as well and while it's not quite as bad I still get the reset error message and it's really slow loading.

My iPad with Safari so far hasn't given me the reset error message just slow loading compared to other sites.

I haven't made a post in a long time where it didn't take at least two attempts to actually get it to take. And I've send more than one person duplicate and triplicate PMs since the system hangs so often when sending a PM and you don't know whether it was actually sent.

Been finding FT pretty unusable with Chrome and FF off and on for the last 36 hours or so. Periods of continual time outs, like for the last hour, followed by periods of normality. Rinse and repeat.....

Are you saying that's not normal? :eek:

I always thought it is norm for FT's behavior. :p:D;)