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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   2012 FlyerTalk Awards voting issues (https://www.flyertalk.com/forum/technical-support-feedback/1303142-2012-flyertalk-awards-voting-issues.html)

`X' Jan 26, 2012 7:09 pm

been using both chrome and ie and tried voting for the Asia/Pacific region and get database errors on any try.

both at home and at work (home chrome and ie at work)

IBobi Jan 26, 2012 7:20 pm

Please try again and take a screenshot of your error; it may have something to do with your odd username/punctuation.

thank you

[email protected]

`X' Jan 27, 2012 2:47 pm

still same error

screencapture

http://www.flickr.com/photos/kaell116/6772778163/

IBobi Jan 27, 2012 3:13 pm


Originally Posted by `X' (Post 17899807)

Thanks for the sceeenshot! Always a great idea when you report a tech issue.

I've been following up with tech on this, and we're pretty sure it has to do with the punctuation in your username; I'm guessing that if you wanted to change it, you could vote just fine.

Of course, ideally we'd fix the glitch and not make you work around it, but JUST in case we can't make that change before voting closes (2/17), just know it's an option.

I'll keep you posted,

Paul

IBxAnders Jan 30, 2012 10:57 am


Originally Posted by `X' (Post 17894681)
been using both chrome and ie and tried voting for the Asia/Pacific region and get database errors on any try.

both at home and at work (home chrome and ie at work)

This issue should now be resolved, please let us know if you are able to submit your vote. Thank you and sorry for the inconvenience!

xiamendoll Feb 1, 2012 1:16 pm

voting for car rentals
 
Hi - didn't vote for this one because you didn't have Enterprize which really surprized me as it certainly is all over NOrth america and its $9.99 per day per weekend has been great - They do not give rewards but you can use your reward credit cards and no other one has the great weekend prices. I rent from there all the time. They are great

jackal Feb 7, 2012 2:53 am


Originally Posted by xiamendoll (Post 17931715)
Hi - didn't vote for this one because you didn't have Enterprize which really surprized me as it certainly is all over NOrth america and its $9.99 per day per weekend has been great - They do not give rewards but you can use your reward credit cards and no other one has the great weekend prices. I rent from there all the time. They are great

I'm not an official spokesman on this issue, but AFAIK, the FlyerTalk awards are not about the overall perception of a company but rather about the specifically named component of the featured rewards programs.

And given that Enterprise has no (real) rewards program, they have no component of that rewards program to be nominated, which makes them ineligible to be featured for a vote.

You'd better write Enterprise and tell them to upgrade Enterprise Plus to a real rewards program. ;)

maryflyer Feb 7, 2012 11:32 am

I successfully voted for two ssections but can not get switched to "outstanding benefits" What am I missing?

IBxAnders Feb 7, 2012 11:35 am


Originally Posted by maryflyer (Post 17969251)
I successfully voted for two ssections but can not get switched to "outstanding benefits" What am I missing?

It's located at the URL below:

http://www.flyertalk.com/forum/vbvoting.php?vid=4

imref Feb 7, 2012 12:25 pm

[strikeout]why isn't Enterprise on the car rental list (or did I miss it?)[/strikeout]

never mind.

FlyerEC Feb 7, 2012 3:02 pm

Tried to vote but some error message after submitting !

IBxAnders Feb 7, 2012 3:03 pm


Originally Posted by FlyerEC (Post 17970914)
Tried to vote but some error message after submitting !

Do you remember what the error message was or can you please check? We'll try to fix it asap.

jimmc66 Feb 7, 2012 3:41 pm


Originally Posted by IBobi (Post 17824925)
This thread is to report issues with using the electronic ballot or other technical irregularities with the voting process for the 2012 FlyerTalk Awards.

http://www.flyertalk.com/awards/

Paul

I attempted to vote by clicking the link in the email.

Says I already voted in the US region - I haven't.

And why isn't United or Continental shown as an airline choice in the Asia/Pacific/Oceana section?

IBobi Feb 7, 2012 4:11 pm


Originally Posted by jimmc66 (Post 17971206)
I attempted to vote by clicking the link in the email.

Says I already voted in the US region - I haven't.

We do have votes recorded for you in the US region. You may still vote for Best Program in the other two regions, as well as Outstanding Benefit in all three regions.


Originally Posted by jimmc66 (Post 17971206)
And why isn't United or Continental shown as an airline choice in the Asia/Pacific/Oceana section?

Airline programs are nominated in the region in which they originate. Hotel and rental car programs are nominated in the regions in which they maintain outlets.

pete3 Feb 16, 2012 1:56 pm

There appears to be a bug in that AFTER submitting America, and then trying to enter Europe, every time I switch between the programs and the benefits screen it erases my entries in the other screen. Maybe it's necessary to start with Asia and work backwards through the regions??? (e.g. First Asia, then Europe, then Americas???)


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