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-   -   My subscriptions keep dropping (https://www.flyertalk.com/forum/technical-support-feedback/1273431-my-subscriptions-keep-dropping.html)

goalie Apr 13, 2012 8:41 pm


Originally Posted by IBobi (Post 18388751)
I'm not seeing other reports of this; I would try CTRL-F5 to refresh your browser, try a different browser.

That wouldn't be the issue as I refresh/reset my browser every time I quit (on both my laptop and desktop machine)


Originally Posted by IBobi (Post 18388851)
Also I'm wondering if you are inadvertently unsubscribing using the App.

Maybe try not using it for a few days and seeing if your unsubscribes stop happening?

You know, this may be a factor with fat fingers and all. Not sure but a good point and with that, I take it that there is no "are you sure you want to unsubscribe" warning like there is when one logs out on the app?

But I will add one data point and that is that I did not get my iPhone until mid November and I did not have a smart phone prior to that and this was happening back in October during the talk board candidate discussions

And to add, my last post in this "dropped" thread was 4/11 which dropped on 4/12 if that helps

goalie Apr 17, 2012 9:46 am

I posted to the following thread last night via the app on my iPhone and was very careful to make sure that I did not unsubscribe (or do anything else other than just post) and it again dropped from my list of subscribed threads.....

http://www.flyertalk.com/forum/unite...hread-pss.html

IBobi Apr 17, 2012 2:51 pm

...so did you get any dropped threads while you were not using the app, or is it dropping only while using the app?

goalie Apr 17, 2012 7:25 pm

It started in October and that was before I got my iphone in Novmeber

goalie Apr 19, 2012 12:38 pm


Originally Posted by goalie (Post 18409692)
I posted to the following thread last night via the app on my iPhone and was very careful to make sure that I did not unsubscribe (or do anything else other than just post) and it again dropped from my list of subscribed threads.....

http://www.flyertalk.com/forum/unite...hread-pss.html

And this thread dropped again and I haven't been on F/t for over 24 hours until now :confused:

goalie May 15, 2012 11:54 am


Originally Posted by goalie (Post 18424030)

Originally Posted by goalie (Post 18409692)
I posted to the following thread last night via the app on my iPhone and was very careful to make sure that I did not unsubscribe (or do anything else other than just post) and it again dropped from my list of subscribed threads.....

http://www.flyertalk.com/forum/unite...hread-pss.html

And this thread dropped again and I haven't been on F/t for over 24 hours until now :confused:

And the above thread dropped yet again and sorry to sound "cranky", but it's starting to get old real fast.....

IBobi May 15, 2012 12:00 pm


Originally Posted by goalie (Post 18579945)
And the above thread dropped yet again and sorry to sound "cranky", but it's starting to get old real fast.....

Unfortunately my technician has not been able to replicate this behavior. Given that it only seems to be happening to your account, it seems like an error on your end but I have no idea what could be doing it.

goalie May 16, 2012 8:51 am


Originally Posted by IBobi (Post 18579997)
Unfortunately my technician has not been able to replicate this behavior. Given that it only seems to be happening to your account, it seems like an error on your end but I have no idea what could be doing it.

Any thoughts as what I can be "doing wrong"?

I use 3 devices-laptop, desktop and iPhone and each time I log out using either the laptop and the desktop, I mark all forums as read (can't do that on the iPhone) and have not changed any settings on any of the devices

Also, I posted this from my iPhone last night and the thread dropped from my subscriptions when I looked this morning.

lo2e May 16, 2012 9:39 am


Originally Posted by goalie (Post 18585359)
<snip>each time I log out using either the laptop and the desktop<snip>

I'm not a techie, but I'll take a shot at it - If I'm understanding what I quoted above correctly, when you're done with your FT experience (I like the way that sounds :D), you hit the "Log Out" link every time, regardless of device? If the answer is yes, maybe try staying logged in on all devices and see if the behavior of subscriptions continues?

goalie May 16, 2012 2:29 pm


Originally Posted by lo2e (Post 18585646)
I'm not a techie, but I'll take a shot at it - If I'm understanding what I quoted above correctly, when you're done with your FT experience (I like the way that sounds :D), you hit the "Log Out" link every time, regardless of device? If the answer is yes, maybe try staying logged in on all devices and see if the behavior of subscriptions continues?

Yup, I not only log out but I mark all forums as read before I log out. I prefer to do this as I don't like staying logged in from a security standpoint and I've done this from day one-complete with clearing my cache 'n cookies and the problem started when I made my first post in this thread back in October, 2011.

IBobi May 16, 2012 3:53 pm

If you'd like me to try a shot in the dark, I can disconnect your profile from Facebook Connect and see if that helps. There have been various and sundry issues with FB Connect and, what the heck? You've got a normal email address registered with us...


Let me know.

goalie May 16, 2012 8:46 pm


Originally Posted by IBobi (Post 18588377)
If you'd like me to try a shot in the dark, I can disconnect your profile from Facebook Connect and see if that helps. There have been various and sundry issues with FB Connect and, what the heck? You've got a normal email address registered with us...


Let me know.

You may fire when ready ;) but iirc, I tried the FB Connect when it first came out but where I didn't like it, I disconnect it.

IBobi May 17, 2012 5:16 pm

Done.

Here goes nothing -- let me know what happens...

goalie May 22, 2012 12:32 pm


Originally Posted by IBobi (Post 18595728)
Done.

Here goes nothing -- let me know what happens...

As my late grandmother would say, I don't want to give it the bad eye ;) but it seems to be working so maybe whatever you did worked? :)

IBobi May 22, 2012 12:33 pm


Originally Posted by goalie (Post 18623067)
As my late grandmother would say, I don't want to give it the bad eye ;) but it seems to be working so maybe whatever you did worked? :)

Cool!

Let me know if it comes back. I don't really know what to do next, but at least we'll know if it didn't work.


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