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-   -   My subscriptions keep dropping (https://www.flyertalk.com/forum/technical-support-feedback/1273431-my-subscriptions-keep-dropping.html)

goalie Oct 27, 2011 10:12 am

My subscriptions keep dropping
 
It might be a one-off but for no apparent reason at all, anywhere between 1-5 of my 19 subscribed threads "decide" to drop their subscription* and this can be whether I post in one of the subscribed thread or not and if I do post in one of the subscribed threads, it can be either via my browser (Safari) or via the FT mobile app on my iPod.


*the latest thread to drop (which I have now re-subscribed) is this one which dropped last night after I posted in it via the FT app

IBobi Oct 27, 2011 11:49 am

By "drop" do you mean they no longer show up in your list of subscribed threads, or you are not getting the email notification (which is a sitewide problem at the moment)?

goalie Oct 27, 2011 12:14 pm


Originally Posted by IBobi (Post 17345940)
By "drop" do you mean they no longer show up in your list of subscribed threads, or you are not getting the email notification (which is a sitewide problem at the moment)?

Yes, they no longer show up in my list of subscribed threads and fwiw, I have all my subscriptions set to no e-mail notification.

IB-Dick Oct 27, 2011 3:22 pm

Are you, by any chance, using the flyertalk iPhone app?

goalie Oct 28, 2011 9:46 am


Originally Posted by IB-Dick (Post 17347229)
Are you, by any chance, using the flyertalk iPhone app?

Yes, I use the app (on my iPod touch) but also my web browser (Safari) on my iMac and laptop.

goalie Nov 7, 2011 7:28 am

It happened again last night :(

the following 3 threads dropped-and all from the TalkBoard 2011 Elections Forum (yeah, Im running for Talkboard ;) and I subscribe not only to the forum but also each new question thread as it opens up)

http://www.flyertalk.com/forum/talkb...community.html

http://www.flyertalk.com/forum/talkb...rm-limits.html

http://www.flyertalk.com/forum/talkb...vel-sites.html

goalie Mar 22, 2012 10:50 am

Bumping this as it happened again

3/21: The following threads dropped from my subscriptions

http://www.flyertalk.com/forum/unite...hread-pss.html

http://www.flyertalk.com/forum/check...-1-2012-a.html

3/22: http://www.flyertalk.com/forum/unite...hread-pss.html

IBobi Mar 22, 2012 2:08 pm

I've alerted tech.

Can you fill me in on what browser/version you're using, if you're using the app as well, etc?

goalie Mar 22, 2012 4:15 pm

Thanks for getting back to me :) and I am using both Safari* (primary) and firefox** (secondary and rarely used for F/t) as well as the iPhone*** app

*5.0.6
**3.6.16
***most up to date iPhone app (sorry but I don't know where to look for the version number :()

IBobi Mar 22, 2012 4:50 pm

Unfortunately (or fortunately, depending on your POV) this does not seem to be a FT site issue; unless this is happening to more members we have to assume it's a local issue at your browser/ISP/etc.

I'm wondering how you've been setting the subscriptions that are dropping off as opposed to the ones that are sticking with you -- differently? Are the ones that dropped ones that you set in FF versus Safari for the others or vice-versa? Or maybe even you set them through the app?

goalie Mar 22, 2012 9:35 pm


Originally Posted by IBobi (Post 18253888)
Unfortunately (or fortunately, depending on your POV) this does not seem to be a FT site issue; unless this is happening to more members we have to assume it's a local issue at your browser/ISP/etc.

I'm wondering how you've been setting the subscriptions that are dropping off as opposed to the ones that are sticking with you -- differently? Are the ones that dropped ones that you set in FF versus Safari for the others or vice-versa? Or maybe even you set them through the app?

It's all done/subscribed thru Safari as FF is my back-up browser and the app is too cumbersome (no offense meant :)) and all my subscriptions are set up the same way with no notifications at all and my sop has always been (for years) to clear my cache and cookies before I quit Safari (and you mention my ISP but nothing is hosted by them for me as it all resides on my computer)

goalie Mar 24, 2012 1:27 pm

And another subscription dropped
 
Like the subject says.....

http://www.flyertalk.com/forum/flyer...ife-yours.html

goalie Apr 13, 2012 9:44 am


Originally Posted by goalie (Post 18264569)

The above subscription dropped again and it's interesting as I donated blood yesterday, logged in to F/t via my iPhone while donating, found the thread under my list of subscribed threads, posted and today when I checked, I am unsubscribed and had to re-subscribe :confused:

Edited to add: This thread also dropped overnight and I did not post to it yesterday

http://www.flyertalk.com/forum/unite...hread-pss.html

IBobi Apr 13, 2012 4:06 pm

I'm not seeing other reports of this; I would try CTRL-F5 to refresh your browser, try a different browser.

IBobi Apr 13, 2012 4:30 pm

Also I'm wondering if you are inadvertently unsubscribing using the App.

Maybe try not using it for a few days and seeing if your unsubscribes stop happening?


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