Flyertalk can't seem to remember last viewed post
Jul 18, 2011 | 10:12 am
#170
Join Date: Apr 2001
Posts: 1,270
Due to this problem, I had significantly decreased my activity on FT and discovered many new things in life 
but thanks for finally fixing it anyway.
I am a bit disappointed, however, that I originally reported the problem on April 15th (and I was not the first person) and it seemed that there was no attempt from IB until 2-3 weeks ago to really understand the problem. Three months is too long for such an issue to be resolved.
but thanks for finally fixing it anyway.I am a bit disappointed, however, that I originally reported the problem on April 15th (and I was not the first person) and it seemed that there was no attempt from IB until 2-3 weeks ago to really understand the problem. Three months is too long for such an issue to be resolved.
Jul 18, 2011 | 11:38 am
#171
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
First, let me say how happy we are to have resolved this issue at last, and how thankful we are to have had help from so many FTers in getting this done, from those who reported it, to those who provided their specific technical details, and those tech-minded FTers who contributed directly to tracking down the problem and leading to a plan of action.
But let me address the time frame as well. There are three parts to resolving tech issues like this. One is member(s) reporting a problem. Then there's me "triaging" the issue. Then there's tech addressing it if it appears to be a site issue. In most cases, there needs to be some sort of critical mass reached before tech gets involved; otherwise we are in the position of troubleshooting a hundred thousand users' computers for them, to see where the issue lies -- and clearly we can't do that.
This particular issue looked for all the world like a browser settings issue, and with conflicting reports there was no way to tell what exactly was happening early on. Read through the thread. Also, it was initially affecting a small group of users -- another sign that it was likely not a site issue. So we treated it as a browser issue and as you can see, at no point was the issue ignored; if it was a browser or settings issue, there's only so much we can say to resolve it from our end. But if you read the thread, you'll see that Dick, Kim and I frequently addressed this as it progressed from looking like an isolated browser issue to a clear-cut site problem affecting many users.
This was a particularly vexing issue and it took some time to resolve for many reasons, but not because we did not want to resolve it, not because anyone was ignored, or because there was foot-dragging. While of course we'd have preferred to get it done the day it was reported, things take time, and resources, and testing, and detailed behavior reports and some educated guessing to get resolved.
We're just happy it was.
Thank you again, all, for your patience and contributions.
Paul O'Brien
Community Manager
But let me address the time frame as well. There are three parts to resolving tech issues like this. One is member(s) reporting a problem. Then there's me "triaging" the issue. Then there's tech addressing it if it appears to be a site issue. In most cases, there needs to be some sort of critical mass reached before tech gets involved; otherwise we are in the position of troubleshooting a hundred thousand users' computers for them, to see where the issue lies -- and clearly we can't do that.
This particular issue looked for all the world like a browser settings issue, and with conflicting reports there was no way to tell what exactly was happening early on. Read through the thread. Also, it was initially affecting a small group of users -- another sign that it was likely not a site issue. So we treated it as a browser issue and as you can see, at no point was the issue ignored; if it was a browser or settings issue, there's only so much we can say to resolve it from our end. But if you read the thread, you'll see that Dick, Kim and I frequently addressed this as it progressed from looking like an isolated browser issue to a clear-cut site problem affecting many users.
This was a particularly vexing issue and it took some time to resolve for many reasons, but not because we did not want to resolve it, not because anyone was ignored, or because there was foot-dragging. While of course we'd have preferred to get it done the day it was reported, things take time, and resources, and testing, and detailed behavior reports and some educated guessing to get resolved.
We're just happy it was.
Thank you again, all, for your patience and contributions.
Paul O'Brien
Community Manager
Jul 21, 2011 | 12:08 pm
#172
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,795
This issue has been resolved for me for a few days, but now it's back... However, it's on just one thread that I can find so far. Below is the culprit thread URL:
http://www.flyertalk.com/forum/ameri...ng-airbus.html
It keeps taking me to post 205, despite the fact that I (and many, many other AA forum regulars) have been following this thread very closely. I have verified that the new message URL is the following:
http://www.flyertalk.com/forum/ameri...new-post1.html
I'm not an expert in such things like others here, but the symptoms for this thread seem the same to me as those that were before, so I'm posting here rather than starting a new thread. I've not changed my system setup at all in the intervening time, same version of Firefox and everything. Any suggestions are welcome.
http://www.flyertalk.com/forum/ameri...ng-airbus.html
It keeps taking me to post 205, despite the fact that I (and many, many other AA forum regulars) have been following this thread very closely. I have verified that the new message URL is the following:
http://www.flyertalk.com/forum/ameri...new-post1.html
I'm not an expert in such things like others here, but the symptoms for this thread seem the same to me as those that were before, so I'm posting here rather than starting a new thread. I've not changed my system setup at all in the intervening time, same version of Firefox and everything. Any suggestions are welcome.
Last edited by Microwave; Jul 21, 2011 at 3:15 pm
Jul 21, 2011 | 12:34 pm
#173
Join Date: Jul 2009
Posts: 345
This issue has been resolved for me for a few days, but now it's back... However, it's On just one thread that I can find so far. Below is the culprit thread URL:
http://www.flyertalk.com/forum/ameri...ng-airbus.html
It keeps taking me to post 205, despite the fact that I (and many, many other AA forum regulars) have been following this post very closely. I have verified that the new message URL is the following:
http://www.flyertalk.com/forum/ameri...new-post1.html
I'm not an expert in such things like others here, but the symptoms for this thread seem the same to me as those that were before, so I'm posting here rather than starting a new thread. I've not changed my system setup at all in the intervening time, same version of Firefox and everything. Any suggestions are welcome.
http://www.flyertalk.com/forum/ameri...ng-airbus.html
It keeps taking me to post 205, despite the fact that I (and many, many other AA forum regulars) have been following this post very closely. I have verified that the new message URL is the following:
http://www.flyertalk.com/forum/ameri...new-post1.html
I'm not an expert in such things like others here, but the symptoms for this thread seem the same to me as those that were before, so I'm posting here rather than starting a new thread. I've not changed my system setup at all in the intervening time, same version of Firefox and everything. Any suggestions are welcome.
Jul 21, 2011 | 12:44 pm
#174
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 6,057
Same situation, yet another thread: Ideas for stopover LEX - PHL
Jul 21, 2011 | 1:08 pm
#175
Original Poster
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,733
I also experienced the same problem, confined to one thread, for about 2 days:
http://www.flyertalk.com/forum/milea...0-usd-all.html
However, the problem eventually resolved itself. So far, all other threads are functioning fine.
http://www.flyertalk.com/forum/milea...0-usd-all.html
However, the problem eventually resolved itself. So far, all other threads are functioning fine.
Jul 22, 2011 | 12:22 am
#176
Moderator, Southwest Airlines and Choice Privileges
Join Date: Mar 2008
Location: Central Texas
Posts: 3,112
Code:
// ==UserScript==
// @name Workaround for FlyerTalk First Unread Post problem
// @author wnProTips
// @namespace http://www.flyertalk.com/forum/members/ftnoob.html
// @description Changes all URLs of the form -new-post.html to the old style: showthread.php?goto=newpost&t=1234567
// @license Creative Commons Attribution License
// @version 1.1-b
// @released 2011-07-05
// @updated 2011-07-15
// @include http://www.flyertalk.com/forum/*
// ==/UserScript==
window.addEventListener('load',
function (e) {
var $=unsafeWindow.jQuery, a='http://www.flyertalk.com/forum/showthread.php?goto=newpost&t=',b=$('a[href$="new-post.html"]'),i,u,t;
if (b.length===0) {b=$('a[href$="new-post1.html"]')};
b.each(function(h){
u=b[h].href;i=u.lastIndexOf('/')+1;
t=u.slice(i,i+7).replace(/[^0-9]/g,'');
u=a+t;
b[h].href=u;
});
}
,false);
Jul 27, 2011 | 12:26 pm
#177
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,795
Happening on a couple of other threads now too. Not all, oddly enough. Extraordinarily aggravating.
Jul 28, 2011 | 4:46 pm
#179
Moderator, Southwest Airlines and Choice Privileges
Join Date: Mar 2008
Location: Central Texas
Posts: 3,112
I thought I saw this problem once, and I think it happened when using the old style link, so it is a different problem.
Hint for IB tech: it was immediately after I had merged two threads, suggesting the merge resulted in an incorrect database entry.
Hint for IB tech: it was immediately after I had merged two threads, suggesting the merge resulted in an incorrect database entry.
Jul 28, 2011 | 5:34 pm
#180
FlyerTalk Evangelist
Join Date: Oct 2006
Location: Marriott or Hilton hot tub with a big drink <glub> Beverage: To-Go Bag DYKWIA:SSSS /rolleyes ☈ Date Night:Costco
Programs: Sea Shell Lounge Platinum, TSA Pre✓ Refusnik Diamond, PWP Gold, FT subset of the subset
Posts: 12,523
Everything seems to still be working for me, but I did have something strange happen earlier. I clicked on this thread, and this one opened opened up.
Apparently this was one one of the first threads on FT in 1998, and was closed five years ago.
Apparently this was one one of the first threads on FT in 1998, and was closed five years ago.