Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

Loading issues due to Facebook Link

Community
Wiki Posts
Search

Loading issues due to Facebook Link

Thread Tools
 
Search this Thread
 
Old Aug 24, 2010 | 3:01 am
  #1  
Original Poster
All eyes on you!
20 Years on Site
 
Join Date: Oct 2002
Location: UK
Posts: 7,566
Loading issues due to Facebook Link

This is something that started happening a few days ago...:

Sometimes Flyertalk pages will take up to a minute to load, and occasionally fail to load altogether... all, according to the message at the bottom of my Firefox window, because of a slow response from ak.connect.facebook.com.

This is Flyertalk, not Facebook - and I think it's wrong that a non-responsive Facebook server should affect our ability to view Flyertalk pages. May I respectfully suggest that you look into ways of fixing this?
Aviatrix is offline  
Old Aug 24, 2010 | 5:00 pm
  #2  
 
Join Date: Feb 2009
Posts: 959
Originally Posted by Aviatrix
This is something that started happening a few days ago...:

Sometimes Flyertalk pages will take up to a minute to load, and occasionally fail to load altogether... all, according to the message at the bottom of my Firefox window, because of a slow response from ak.connect.facebook.com.

This is Flyertalk, not Facebook - and I think it's wrong that a non-responsive Facebook server should affect our ability to view Flyertalk pages. May I respectfully suggest that you look into ways of fixing this?
We're working on a new implementation of FB Connect that will alleviate these problems. If you aren't using facebook connect, you can disable all FB calls by disabling FB connect in MyFlyerTalk.
IB-Dick is offline  
Old Aug 24, 2010 | 8:55 pm
  #3  
In Memoriam
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
If you're using Windows, edit your .hosts file to make the Facebook call point to localhost .
cblaisd is offline  
Old Aug 24, 2010 | 11:17 pm
  #4  
 
Join Date: Jul 2005
Location: Saigon/Hanoi/San Francisco
Posts: 1,779
I'm having lots of loading issues starting this afternoon. It's not facebook, because I don't have FB linked. I even removed the FB option. I tried 3 different browsers, I.E. firefox and Chrome all experienced the same issue. Sometimes, the page loaded half way then stop.

I kept getting the " The Connection was Reset" error,

The connection was reset

The connection to the server was reset while the page was loading.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

then click retry, it will reload again. It's intermittent. It's not my internet connection because, I'm getting to other sites without any problems. I switched to a different ISP and the "Connection was Reset" problem disappeared.

Last edited by imm2b; Aug 24, 2010 at 11:24 pm
imm2b is offline  
Old Aug 25, 2010 | 12:51 am
  #5  
Original Poster
All eyes on you!
20 Years on Site
 
Join Date: Oct 2002
Location: UK
Posts: 7,566
Originally Posted by imm2b
then click retry, it will reload again. It's intermittent. It's not my internet connection because, I'm getting to other sites without any problems. I switched to a different ISP and the "Connection was Reset" problem disappeared.
This means that there were routeing problems between your ISP's server and Flyertalk's server. Think of it like a traffic jam. The connection from the other ISP was taking a different route which had no traffic jams.
Aviatrix is offline  
Old Aug 25, 2010 | 12:55 am
  #6  
Original Poster
All eyes on you!
20 Years on Site
 
Join Date: Oct 2002
Location: UK
Posts: 7,566
Originally Posted by IB-Dick
We're working on a new implementation of FB Connect that will alleviate these problems. If you aren't using facebook connect, you can disable all FB calls by disabling FB connect in MyFlyerTalk.
Thanks for the reply. Next question - HOW do I disable Facebook Connect? Clicking on the Facebook Connect buttontakes me to a Facebook log-in place. Right-clicking gives me the usual "View image", "Copy image" etc options. And I can't find anything in my setting either.
Aviatrix is offline  
Old Aug 25, 2010 | 5:28 am
  #7  
Ambassador, New England
 
Join Date: Aug 2001
Location: Maineiac, USA
Programs: Amtrak, WN RR, Choice
Posts: 2,655
Originally Posted by Aviatrix
Next question - HOW do I disable Facebook Connect?
MyFlyertalk -> Edit Options (on left side) -> Check "Hide Facebook Connect" (last option before the submit button)
lo2e is offline  
Old Aug 25, 2010 | 3:48 pm
  #8  
Original Poster
All eyes on you!
20 Years on Site
 
Join Date: Oct 2002
Location: UK
Posts: 7,566
All sorted!

Thanks! I am no longer being plagued by a slow-loading Facebook link.
Aviatrix is offline  
Old Aug 28, 2010 | 8:08 am
  #9  
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Mar 2003
Location: IAD
Programs: United MP
Posts: 7,856
I followed this thread and hit the hide facebook option, but I'm still getting the "connection was reset" page nearly every time I click on a thread. (including this thread) This does not happen on any other site. Started doing this a few days ago. Please fix whatever you did FT. Thanks.
DeafFlyer is offline  
Old Aug 28, 2010 | 8:10 am
  #10  
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Mar 2003
Location: IAD
Programs: United MP
Posts: 7,856
Originally Posted by Aviatrix
This means that there were routeing problems between your ISP's server and Flyertalk's server. Think of it like a traffic jam. The connection from the other ISP was taking a different route which had no traffic jams.
Okay. Then Why is it that no other site has this problem?
DeafFlyer is offline  
Old Aug 28, 2010 | 11:20 pm
  #11  
Original Poster
All eyes on you!
20 Years on Site
 
Join Date: Oct 2002
Location: UK
Posts: 7,566
Originally Posted by DeafFlyer
Okay. Then Why is it that no other site has this problem?
It's not "no other site", it's "none of the other sites you have tried". If there is a traffic jam at a certain point it will affect traffic that goes past that point but not traffic that doesn't go past that point.

If you have problems getting to a site, and you want to know exactly which server along the route is causing the problem, try to traceroute to the site.
Aviatrix is offline  
Old Aug 29, 2010 | 3:18 pm
  #12  
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Mar 2003
Location: IAD
Programs: United MP
Posts: 7,856
Originally Posted by Aviatrix
It's not "no other site", it's "none of the other sites you have tried". If there is a traffic jam at a certain point it will affect traffic that goes past that point but not traffic that doesn't go past that point.

If you have problems getting to a site, and you want to know exactly which server along the route is causing the problem, try to traceroute to the site.
Well, FT is the only site that this just started happening to, that I have seen yet, and I have been to hundreds of sites since it started.
DeafFlyer is offline  
Old Aug 29, 2010 | 3:46 pm
  #13  
 
Join Date: Jul 2005
Location: Saigon/Hanoi/San Francisco
Posts: 1,779
Originally Posted by DeafFlyer
Well, FT is the only site that this just started happening to, that I have seen yet, and I have been to hundreds of sites since it started.
DeafFlyer, take a look at this thread. It's a known issue, which I don't think has been resolved yet. I've posted my question there, but so far, no response from the FT admin.

BTW, who's your ISP? In my case, I have problems with Comcast, but AT&T and Verizon are fine.
imm2b is offline  
Old Aug 30, 2010 | 6:05 am
  #14  
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Mar 2003
Location: IAD
Programs: United MP
Posts: 7,856
Originally Posted by imm2b
DeafFlyer, take a look at this thread. It's a known issue, which I don't think has been resolved yet. I've posted my question there, but so far, no response from the FT admin.

BTW, who's your ISP? In my case, I have problems with Comcast, but AT&T and Verizon are fine.
It works slightly better now, but still happens about once every three threads I click on.

I use RCN for internet.
DeafFlyer is offline  
Old Sep 2, 2010 | 5:42 am
  #15  
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Mar 2003
Location: IAD
Programs: United MP
Posts: 7,856
Still happening.
DeafFlyer is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.