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-   -   No ad / Ads - Premium subscription (master thread) (https://www.flyertalk.com/forum/technical-support-feedback/1119008-no-ad-ads-premium-subscription-master-thread.html)

sbrower Aug 23, 2010 2:28 am

Ads Displaying I'm Premium
 
Effective just a few minutes ago, I get ads displayed on FT, even though I have paid for premium. Was there a change in policy or a technical glitch?

wharvey Aug 23, 2010 5:37 am

I have Premium service and am not seeing ads.... so I think your second option is most likely correct... what a shock... :)

Mikel at Webflyer Aug 23, 2010 10:02 am


Originally Posted by sbrower (Post 14529030)
Effective just a few minutes ago, I get ads displayed on FT, even though I have paid for premium. Was there a change in policy or a technical glitch?

Your FlyerTalk Premium subscription ended today. :(

If you still subscribe to InsideFlyer you can renew your FlyerTalk Premium service here.

WCT3U Apr 25, 2011 7:25 pm

I'm also seeing ads. A week or so ago I got a renewal notice for InsideFlyer, I renewed for two years and I think I re-associated my flyertalk account to the insideflyer id.

I can log into www.insideflyer.com just fine and see that my account now expires in 2013. But http://www.flyertalk.com/forum/claim_subscription.php says:


We could not find an active InsideFlyer.com user account that matches the info you have provided.

SanDiego1K Apr 25, 2011 11:34 pm


Originally Posted by WCT3U (Post 16279910)
I'm also seeing ads. A week or so ago I got a renewal notice for InsideFlyer, I renewed for two years and I think I re-associated my flyertalk account to the insideflyer id.

I can log into www.insideflyer.com just fine and see that my account now expires in 2013. But http://www.flyertalk.com/forum/claim_subscription.php says:

Randy Petersen owns Inside Flyer and owned FlyerTalk. He sold FlyerTalk to Internet Brands. Internet Brands gets no revenue from your subscription to Inside Flyer. As a matter of courtesy, I've just extended your ad free access to FlyerTalk. For others reading this, I do not know what Internet Brands' plans are re offering an ad free FT.

WCT3U Apr 26, 2011 7:36 am

Thank you for that. So, FlyerTalk Premium is extinct? The subscription pages give no indication that the program has ended.

FriendlySkies Apr 27, 2011 1:07 am

I really hope plans continue to offer FT Premium. If not, I'll just make sure ....... Plus is enabled for my visits to FT, as it really ruins the reading experience to have ads all over the place.

SanDiego1K Apr 27, 2011 7:57 am


Originally Posted by FriendlySkies (Post 16287251)
I really hope plans continue to offer FT Premium.

I spoke to Internet Brands yesterday about this. They assured me that they will do so; they simply have to figure it out what to do.

FriendlySkies Apr 27, 2011 2:28 pm


Originally Posted by SanDiego1K (Post 16288349)
I spoke to Internet Brands yesterday about this. They assured me that they will do so; they simply have to figure it out what to do.

Thanks, Carol ^

soitgoes Jun 3, 2011 11:13 pm

Any update on how to keep going on Premium?
My premium access expired (insideflyer is still active, but I realize they are separate). No my PM box is totally full because I lost my increased quota.

Is there a solution?

bk3day Jul 21, 2011 4:46 am

Ads on mobile site?
 
I'm logged in yet an ad for the new UA credit card is showing at the bottom of my screen.

Is this normal? I'm new to the mobile site but don't ever recall seeing ads before?

ginger50 Aug 22, 2011 11:38 am

Today I lost $24 because I went to renew my Inside Flyer subscription after reading on the Flyertalk Premium page:


Complete the steps below to start enjoying FlyerTalk Premium access today!

Step #1 - Subscribe to InsideFlyer magazine (Already a subscriber? Click here.)

Clicking on the link above will open a subscription page on the InsideFlyer.com Web site. Once you have completed the subscription process, close that window and come back to this page to complete your FlyerTalk Premium registration.

Step #2 - Register for FlyerTalk Premium Access You are logged in as ****, to verify premium access for **** provide your InsideFlyer.com username and password below:
I sent a help message and received:


Thank you for your inquiry. Randy Peterson's "Inside Flyer" magazine is not affiliated with FlyerTalk, and currently, we do not offer a premium service for 2011. We are working to put together an ad-free premium service for FlyerTalkers, and will announce site-wide when this is available.

Thank you again for being a member of the forum.

Best,
What I don't understand is why the Flyertalk website is still telling members to update their Inside Flyer subscription to keep the premium service.... MONTHS after that facility became unavailable. Will I be able to get my $24 back? :confused:

SanDiego1K Aug 22, 2011 11:50 am


Originally Posted by ginger50 (Post 16971346)
What I don't understand is why the Flyertalk website is still telling members to update their Inside Flyer subscription to keep the premium service.... MONTHS after that facility became unavailable. Will I be able to get my $24 back? :confused:

Ginger50, I'm really sorry about this. It has to be very aggravating to follow instructions and then learn they are outdated. I've gone ahead and given you adfree access. I don't know if InsiderFlyer will give you your money back. You should contact their subscription department. We can't help with that. It's a great magazine and well worth reading.

I've also asked the IT crew at Internet Brands to take down the outdated page.

IBobi Aug 22, 2011 2:19 pm

Thanks for answering that, Carol.

Yes, the text that appears on the FlyerTalk Premium page is incorrect -- there is no connection between the magazine subscription and FT Premium. We will change that link.

We are in the process of putting together an even better Premium package that will include Ad-Free browsing. Stay tuned!

Paul

FriendlySkies Aug 22, 2011 4:10 pm


Originally Posted by IBobi (Post 16972538)
Thanks for answering that, Carol.

Yes, the text that appears on the FlyerTalk Premium page is incorrect -- there is no connection between the magazine subscription and FT Premium. We will change that link.

We are in the process of putting together an even better Premium package that will include Ad-Free browsing. Stay tuned!

Paul

I look forward to the new package, but hope the pricing is comparable.@:-)

sbrower Aug 23, 2011 6:31 am

As the OP (one year ago today), I just followed the instructions yesterday to renew my FT subscription to get Premium Access. Nothing told me that it was out of date. Today I am getting ads, even though I followed the instructions and paid. Please either give me ad free access or refund my $12 (digital edition). Thank you.

IBobi Aug 24, 2011 3:12 pm

Premium page has been fixed to not allow IF subscriptions, FYI.

FriendlySkies Aug 24, 2011 3:22 pm

Still has details about signing up for IF...


Enjoy a Premium FlyerTalk Experience and Help Support the Community!

Frequent flyers are nothing if not addicted to upgrades. So we would like to offer you an opportunity to upgrade your FlyerTalk experience.

Introducing FlyerTalk Premium -- everything you love about FlyerTalk with none of the advertisements. When you log in as a FlyerTalk Premium member you will have access to all of the same features and benefits you receive now, and when you are browsing the forums your screen will remain uncluttered for your viewing pleasure.

Getting your FlyerTalk Premium upgrade is easy - all you have to do is subscribe to the online edition of InsideFlyer magazine (a subscription only costs $12/year)!
As you may know, FlyerTalk was launched in 1998 as an online forum for readers of InsideFlyer. As the FlyerTalk community grew, it earned it's own Web address, but over the years InsideFlyer magazine has continued to serve as the one and only sponsor, picking up the tab for this valuable resource. By subscribing to InsideFlyer.com, you are not only gaining access to a premium FlyerTalk experience, you are supporting the organization that started it all.

And on top of all that, you will also gain access to the most useful frequent flyer publication available. With an InsideFlyer.com subscription, you will enjoy features that can be found nowhere else, such as:

Bonus Bulletin - A searchable collection of frequent travel bonuses featuring thousands of bonuses offered by programs worldwide.
Programs & Partners - Need to know who partners with whom? You'll find it here.
Special Awards - A listing of discounted awards.
Best Bets - The editor's monthly list of the top 10 most valuable frequent flyer offers.

InsideFlyer has been relied upon by frequent flyers since 1986 for the best advice when it comes to earning and burning miles. The editors of InsideFlyer have helped readers successfully manage their miles and points through all of the changes the industry has experienced in the past two decades.

Complete the steps below to start enjoying FlyerTalk Premium access today!

Step #1 - Subscribe to InsideFlyer magazine (Already a subscriber? Click here.)

Clicking on the link above will open a subscription page on the InsideFlyer.com Web site. Once you have completed the subscription process, close that window and come back to this page to complete your FlyerTalk Premium registration.

Step #2 - Register for FlyerTalk Premium Access You are logged in as FriendlySkies, to verify premium access for FriendlySkies provide your InsideFlyer.com username and password below:

IBobi Aug 24, 2011 3:24 pm

Yup looks like I jumped the gun a bit... hold tight!

IBobi Aug 24, 2011 3:26 pm

Done now -- thanks IBDick ;)

nedved20 Aug 25, 2011 12:24 pm

Maybe you should follow studentroom premium.. Coloured username, avatar, and a special forum

milepig Sep 28, 2011 9:06 am


Originally Posted by Mikel at Webflyer (Post 14530725)
Your FlyerTalk Premium subscription ended today. :(

If you still subscribe to InsideFlyer you can renew your FlyerTalk Premium service here.

Now I'm completely confused. Ads started showing up for me today (or I noticed them today) and this link just now goes to a "coming soon" page. Am I doomed to a life of seeing ads on FT? Is there no way to block them any more?

lin821 Sep 28, 2011 10:00 am


Originally Posted by milepig (Post 17186854)
Ads started showing up for me today (or I noticed them today) and this link just now goes to a "coming soon" page. Am I doomed to a life of seeing ads on FT? Is there no way to block them any more?

What IB said on 8/22/2011:

Originally Posted by IBobi (Post 16972538)
-- there is no connection between the magazine subscription and FT Premium. We will change that link.

We are in the process of putting together an even better Premium package that will include Ad-Free browsing. Stay tuned!

Or you can just try the ....... Plus add-on, if using FireFox. ;)

FriendlySkies Sep 28, 2011 11:04 am


Originally Posted by lin821 (Post 17187137)
Or you can just try the ....... Plus add-on, if using FireFox. ;)

+100

Very useful software.

NewbieRunner Sep 30, 2011 2:51 am


Originally Posted by soitgoes (Post 16501040)
No my PM box is totally full because I lost my increased quota.

Is there a solution?

I've also found that my PM box is (more than) 100% full since my Premium membership expired. I've searched this forum but couldn't find an answer to the above question.

Will I suddenly lose saved mail in my PM box?

IBobi Oct 3, 2011 6:25 pm

I'll try to get an answer on what happens to the "excess" PMs once your box size increases again.

Aviatrix Oct 4, 2011 1:43 am

Own goal?
 
Methinks FT has scored a bit of an own goal by getting rid of premium membership before the new scheme was in place.

If, a week ago, I had received an email inviting me to renew my premium subscription I would have done so without giving matters a second thought.

Instead I got an email telling me I will have to put up with ads until the new scheme is in place. I'm now running ....... Plus which achieves exactly the same as the former premium subscription, at no cost.

So - what incentive do I now have to renew my premium subscription, which a week ago I would have been happy to renew?

IBobi Oct 4, 2011 11:03 am

In addition to ad-free access to the site, the previous Premium service also included, for instance, a much larger PM box.

New Premium services will have this as well as other features, and although we'd have preferred to roll it out prior to your subscription lapsing, we think it will be worth the wait :)

Paul

kipper Oct 4, 2011 11:58 am


Originally Posted by IBobi (Post 17218876)
In addition to ad-free access to the site, the previous Premium service also included, for instance, a much larger PM box.

New Premium services will have this as well as other features, and although we'd have preferred to roll it out prior to your subscription lapsing, we think it will be worth the wait :)

Paul

Any word on when that will happen?

IBobi Oct 4, 2011 12:07 pm

We are meeting today to discuss :)

kipper Oct 24, 2011 6:17 am

Is there an update on this? :)

Dovster Oct 24, 2011 6:31 am


Originally Posted by lin821 (Post 17187137)

Or you can just try the ....... Plus add-on, if using FireFox. ;)

....... does not help at all if you go to an internet cafe and use their computers -- which I often do when traveling.


Originally Posted by NewbieRunner (Post 17197288)
I've also found that my PM box is (more than) 100% full since my Premium membership expired. I've searched this forum but couldn't find an answer to the above question.

Will I suddenly lose saved mail in my PM box?

I dumped my saved messages when my membership expired -- and was not thrilled about it.

Quite honestly, the only reason I subscribed to Inside Flyer (which I almost never read) was to get the premium service. It would have made a lot more sense for IB to offer me the possibility of paying $12 and getting the premium service without Inside Flyer. If any extras were added later, they could just have put them on the subscription I would have bought now.

Taking it away, without giving us any opportunity to renew it immediately, was an extremely bad decision.

kipper Oct 24, 2011 6:48 am


Originally Posted by Dovster (Post 17325847)
....... does not help at all if you go to an internet cafe and use their computers -- which I often do when traveling.



I dumped my saved messages when my membership expired -- and was not thrilled about it.

Quite honestly, the only reason I subscribed to Inside Flyer (which I almost never read) was to get the premium service. It would have made a lot more sense for IB to offer me the possibility of paying $12 and getting the premium service without Inside Flyer. If any extras were added later, they could just have put them on the subscription I would have bought now.

Same here. I can't say that I ever took more than 5 minutes to read Inside Flyer.

I'd happily just pay $12/year for ad-free service without any "extras."

IBobi Oct 24, 2011 11:04 am

We apologize. It was not so much a decision not to have a new ads-free experience as an underestimation of how much time it would take to replace the basic Premium membership.

Rest assured we are working on a permanent solution; it does involve building a mechanism for actually selling such a membership on the site, which previously did not exist and still does not -- you can't currently purchase anything on FT -- as the old premium membership was solely through InsideFlyer and its parent company, not FlyerTalk itself.

As we move forward on this there will likely be different benefits and a new pricing structure, building a Premium service that makes sense not for InsideFlyer and its readers but for FlyerTalk itself.

kipper Oct 24, 2011 1:12 pm


Originally Posted by IBobi (Post 17327190)
We apologize. It was not so much a decision not to have a new ads-free experience as an underestimation of how much time it would take to replace the basic Premium membership.

Rest assured we are working on a permanent solution; it does involve building a mechanism for actually selling such a membership on the site, which previously did not exist and still does not -- you can't currently purchase anything on FT -- as the old premium membership was solely through InsideFlyer and its parent company, not FlyerTalk itself.

As we move forward on this there will likely be different benefits and a new pricing structure, building a Premium service that makes sense not for InsideFlyer and its readers but for FlyerTalk itself.

Is there any way now that those who have a premium membership currently could see benefits like the additional PM space and lack of ads continue beyond their current expiration, since most would probably be willing to pay something for this benefit?

I think many probably don't realize that they can no longer have those benefits by renewing their Inside Flyer subscription and don't realize that they will disappear when their subscription to Inside Flyer is up for renewal.

IBobi Oct 24, 2011 1:57 pm

That's what the actual issue is; there is not yet a way to sell those benefits to any user. But we're working on it. At the moment, they just expire.

We have changed the messaging so that people don't renew their IF subscription thinking they will get FT membership benefits.

Dovster Oct 24, 2011 2:24 pm


Originally Posted by IBobi (Post 17328300)
That's what the actual issue is; there is not yet a way to sell those benefits to any user. But we're working on it.

How about if IB spends five minutes opening a PayPal account and then gives a year's worth of the premium service to anyone who sends in $12?

kipper Oct 25, 2011 6:45 am


Originally Posted by Dovster (Post 17328445)
How about if IB spends five minutes opening a PayPal account and then gives a year's worth of the premium service to anyone who sends in $12?

That sounds easy enough. Better yet, I'll volunteer my PayPal account for their use, for a small fee. :D

IBobi Oct 25, 2011 12:48 pm

Gee thanks for the offer, Kipper ;P

kipper Oct 25, 2011 1:08 pm


Originally Posted by IBobi (Post 17333720)
Gee thanks for the offer, Kipper ;P

Always happy to help. :D


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