Remove paid seats for online check-in

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Jan 13, 2022 | 10:55 am
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petter2
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Hi,
I got an upcoming flight tomorrow and was trying to check in online. I was playing around with changing seats, but now it won't let me check in unless I pay for the seats that I selected. Is there a way to remove the seats I picked and get the free ones?
Thanks
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Jan 15, 2022 | 5:03 am
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IAN-UK
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Quote:
Originally Posted by petter2
Hi,
I got an upcoming flight tomorrow and was trying to check in online. I was playing around with changing seats, but now it won't let me check in unless I pay for the seats that I selected. Is there a way to remove the seats I picked and get the free ones?
Thanks
I've run into this, and resolved the situation only by checking in at the airport. Though I suppose if you have a spare hour or so you could go through the call centre.

For some time the online check-in system delivered an "acknowledgement" rather than a boarding card. The boarding card had to be collected at the check-in desk after a covid-related document check. But things change quickly, I've no idea of current procedures.
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Jan 21, 2022 | 3:42 pm
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petter2
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Yes had to check in at LHR at the desk, they assigned new random seats
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Jan 24, 2022 | 4:14 am
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Yes, if you have been assigned seats in advance you should not try to change the seats during OLCI - been there done that!
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Jan 24, 2022 | 4:17 am
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Quote:
Originally Posted by IAN-UK
For some time the online check-in system delivered an "acknowledgement" rather than a boarding card. The boarding card had to be collected at the check-in desk after a covid-related document check. But things change quickly, I've no idea of current procedures.
Indeed a relevant Q. TAP OLCI will produce BP now - or you still have to collect a BP at the check-in counters?
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Jan 25, 2022 | 2:22 pm
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In CUN they didn't accept the boarding passes on phones at security, had to queue for almost an hour at the check-in desk
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