TAP Short haul business class
Nov 2, 2021, 1:31 pm
#1
Original Poster
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,099
TAP Short haul business class
I had a rather poor experience with TAP business and I am curious if this is standard.
I had pre-ordered the 'meat' option, but as I was in row 2, they had run out of the meat option when they got to me.
I asked for a gin and tonic, but they ran out because people in row 1 already had them. I asked if I could have the ones they offer for sale to economy passengers, and they said that I would have to buy them. I got one glass of sparkling wine, but when I asked for another, they said they were out. I asked for a glass of port, but they said they were out. They said they had some whisky or vodka if I wanted instead. The cabin crew was really apologetic about it, and I told her I knew it wasn't her fault but I was really irritated. And this was departing Lisbon, so they should have presumably been fully stocked.
I haven't flown with TAP in a few years so basically I was curious if this is the standard offering or if this was a fluke. Perhaps next time I should sit in Row 1 to be sure to get things before they run out?
I had pre-ordered the 'meat' option, but as I was in row 2, they had run out of the meat option when they got to me.
I asked for a gin and tonic, but they ran out because people in row 1 already had them. I asked if I could have the ones they offer for sale to economy passengers, and they said that I would have to buy them. I got one glass of sparkling wine, but when I asked for another, they said they were out. I asked for a glass of port, but they said they were out. They said they had some whisky or vodka if I wanted instead. The cabin crew was really apologetic about it, and I told her I knew it wasn't her fault but I was really irritated. And this was departing Lisbon, so they should have presumably been fully stocked.
I haven't flown with TAP in a few years so basically I was curious if this is the standard offering or if this was a fluke. Perhaps next time I should sit in Row 1 to be sure to get things before they run out?
Nov 3, 2021, 9:45 am
#2
Join Date: Jun 2007
Location: LIS
Programs: FB LTPE, TP Gold, All Gold
Posts: 1,180
That is definitely not the standard. I've had several domestic and European business class flights over the past few months, some of which with pre-ordered meal, and nothing like what you described happened. I never sit in row 1, but I do get asked my meal choice before other pax because I'm TP gold.
Nov 7, 2021, 3:07 pm
#5
Join Date: Jun 2007
Location: LIS
Programs: FB LTPE, TP Gold, All Gold
Posts: 1,180
MAD-LIS in J: Light cold meal;
LIS-DSS in J: Full meal with bread and butter, appetizer, choice between 2 hot dishes, and dessert, as well as complimentary refreshments and spirits. You can prebook your meal choice a week from departure here;
DSS-LIS in Y: Box with hot meal and cake (assuming you're flying an Airbus), as well as refreshments
LIS-MAD in Y: BOB.
LIS-DSS in J: Full meal with bread and butter, appetizer, choice between 2 hot dishes, and dessert, as well as complimentary refreshments and spirits. You can prebook your meal choice a week from departure here;
DSS-LIS in Y: Box with hot meal and cake (assuming you're flying an Airbus), as well as refreshments
LIS-MAD in Y: BOB.