Suggestion: Close the Gaming Loyalty Programs Forum
#16
Join Date: Apr 2006
Location: PHX
Programs: US,HH
Posts: 636
I end up in Vegas a couple times of year and always check out the gaming forum to see what is new. While I don't post there, and am not an expert, I certainly appreciate the effort all the others have put into the forum.
#17
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
My suggestion is don't close the forum.
As someone who has posted 21 times in that forum (and read it far more often), I think it offers more value than some of the others posting in this thread and I find it far more useful than many other fora on FT and would like it to remain as a complete, separate forum.
How many views (rather than posts since views relate more to traffic than posts) has the forum received this year in comparison to other specialty fora?
Is iDine/Rewards Network next (already?) on the chopping block?
The TR DIAD info (not LAS-specific) is an often-gamed aspect of of one of these programs. IMO, folks overlook gaming these programs because they are more opaque than Airline & Hotel loyalty programs. However, they are often very easy to manipulate and to extract great benefit through strategic play - I've gamed TR's comp program for free rooms in New Orleans (Sheraton), Cleveland (Ritz Carlton, no less), Atlantic City, and Las Vegas (10+ times for the latter). To be perfectly frank, I've received far more value per time invested in learning the techniques of gaming casino loyalty programs than in learning the techniques to maximizing earning and redemptions of WN RR.
As someone who has posted 21 times in that forum (and read it far more often), I think it offers more value than some of the others posting in this thread and I find it far more useful than many other fora on FT and would like it to remain as a complete, separate forum.
How many views (rather than posts since views relate more to traffic than posts) has the forum received this year in comparison to other specialty fora?
Is iDine/Rewards Network next (already?) on the chopping block?
The TR DIAD info (not LAS-specific) is an often-gamed aspect of of one of these programs. IMO, folks overlook gaming these programs because they are more opaque than Airline & Hotel loyalty programs. However, they are often very easy to manipulate and to extract great benefit through strategic play - I've gamed TR's comp program for free rooms in New Orleans (Sheraton), Cleveland (Ritz Carlton, no less), Atlantic City, and Las Vegas (10+ times for the latter). To be perfectly frank, I've received far more value per time invested in learning the techniques of gaming casino loyalty programs than in learning the techniques to maximizing earning and redemptions of WN RR.
#18
Join Date: Apr 2006
Location: PHX
Programs: US,HH
Posts: 636
I'd like your post FindAWay, however TB, or it's immediate followers, feels that FT cannot handle a like button. In any event, I'm in complete agreement with you.
#19
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Keep it open.
As a Caesar's 7* and mlife Platinum (and former Noir), I find it useful. I check out the forum almost on a daily basis.
I have gained some important info from it. I really don't want that hidden in other forums. Just because it doesn't get the mega traffic as other forums do is no reason to close it. I can certainly find some other forms that get little traffic and there's no impetus to close them. Does it cost anything to keep it open?
Please don't close it.
As a Caesar's 7* and mlife Platinum (and former Noir), I find it useful. I check out the forum almost on a daily basis.
I have gained some important info from it. I really don't want that hidden in other forums. Just because it doesn't get the mega traffic as other forums do is no reason to close it. I can certainly find some other forms that get little traffic and there's no impetus to close them. Does it cost anything to keep it open?
Please don't close it.
#20
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
If the metric for a forum being open is x posts a month/year, and a forum does to meet that equation close it.
This would solve the issue of having the "discuss" opening or closing forums. If you open a new forum, and it does not live up to the required metric within x years, close it.
My personal opinion, is that FlyerTalk is first and foremost about Travel Loyalty Programs and the optimization of those programs. (earn points, use points) Casinos have large points based loyalty programs much the same as hotels, car rentals, and airlines.
I do not personally track the size of specific programs but back in 2007 Total Rewards (Caesars Entertainment) had around 40 million members. Of that, I believe around 10 million are active in some form. They spend money or gamble, and by doing this they earn points. Similar to how you spend money at a hotel and earn points or fly and earn points (either by distance or money spent). This is just one example of one casino loyalty program.
There are now 44 million people in the firm's "Total Rewards" loyalty program, including diamond-level members spending $10,000 or more per year at Harrah's, and "Seven Stars" members, at $75,000 in expenditures per year.
- Copyright © 2007 Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
- Copyright © 2007 Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
#21
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Concur. As the moderator of the Las Vegas forum (although I had a co-moderator when this was broached last time around), I recall that part of the issue in starting the new forum was that general comments/questions/threads about gaming/casino programs was simply not Las Vegas-specific.
With regard to gaming programs, people are happy to share information on status matching, completing a "Diamond Challenge," gaming day and theoretical.
Most people will not share mistakes or advantageous plays; because there is much more at "risk" than just giving away a mileage run and someone booking a bunch of trips to earn miles/status.
Casino mistakes/good plays, can be worth $200-$4000 per HOUR. That's real money. Not miles+points. If you notice something like this, you could be talking about shutting down an additional opportunity for major income for yourself or your "team," if shared too openly. There is little to no incentive to share such things, unless you are getting similar information in return.
This is part of the reason a forum like Gaming Loyalty is more of a general database and benchmark for these programs. It will never be like Mileage Run. Casino "deals" (and "mistakes") are held much more closely. But, there is still a lot to be learned in a general sense for the new or recreational gambler.
#22
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Is there any chance that a gaming program will offer something that we can, er..., game? I think not. These people are much more numerate than the managers of other loyalty programs. In the absence of any prospect for the forum getting hot, I wouldn't be bothered by a move into SPAM. But I would like to get rid of that lousy forum name (SPAM)!
I don't use this forum often, but when I do use it, I have a very specific need and usually find the answer here. I'd like to keep it open.
Mike
#23
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,450
Then just create a metric for keeping forums open. Apply that metric to all forums, and then you do not have to have these discussions.
If the metric for a forum being open is x posts a month/year, and a forum does to meet that equation close it.
This would solve the issue of having the "discuss" opening or closing forums. If you open a new forum, and it does not live up to the required metric within x years, close it.
If the metric for a forum being open is x posts a month/year, and a forum does to meet that equation close it.
This would solve the issue of having the "discuss" opening or closing forums. If you open a new forum, and it does not live up to the required metric within x years, close it.
Procedural Statements by the TalkBoard
8. The TalkBoard does not anticipate using automatic sunsetting of forums, preferring instead to create forums only when we they are strongly expected to succeed.
9. At the end of each year, the TalkBoard President will ask the FlyerTalk Host for end-of-year forum activity metrics. Each February, the TalkBoard shall review the least-used forums for possible closure, based on the end-of-year metrics. Members should not expect public notice in advance of proposals to close forums due to the potential for manipulation of the metrics.
8. The TalkBoard does not anticipate using automatic sunsetting of forums, preferring instead to create forums only when we they are strongly expected to succeed.
9. At the end of each year, the TalkBoard President will ask the FlyerTalk Host for end-of-year forum activity metrics. Each February, the TalkBoard shall review the least-used forums for possible closure, based on the end-of-year metrics. Members should not expect public notice in advance of proposals to close forums due to the potential for manipulation of the metrics.
#24
Original Member, Ambassador: External Miles and Points Resources
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in LIMA, PERU
Posts: 58,623
I support closing moribund forums and you can examine for yourself if you haven't already nsx's 2014 forum stats spreadsheet which shows the amount of traffic or lack thereof in each forum.
Less is more.
Less is more.
But I think every single flyertalker has a 'moribund' forum that they are passionate about. You and cblaisd with Travel News, for example (which is not just moribund but redundant). baccarat_king with the Gaming Loyalty forum. Me with the External Resources forum.
And while it's awfully tempting to try to apply metrics and benchmarks to that question, ultimately that may be the wrong way to judge whether a forum should exist or not.
But, as SkiAdcock suggests, let's take this discussion to a thread where that question will be on topic.
As for gaming, casino loyalty programs are closer to FlyerTalk's original mission (discussing loyalty programs) than many, many others. I am fine with it being here.
Last edited by kokonutz; Jun 24, 2015 at 8:53 am
#25
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
Based on the input of fellow FlyerTalk members — the most important criterion, in my opinion, as they are whom I represent as a member of TalkBoard — my inclination is to leave the forum alone.
#26
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
Well I ask the question because, yes, there are many 'moribund' forums on flyertalk depending on your metrics and benchmarks.
But I think every single flyertalker has a 'moribund' forum that they are passionate about. You and cblaisd with Travel News, for example (which is not just moribund ...
But I think every single flyertalker has a 'moribund' forum that they are passionate about. You and cblaisd with Travel News, for example (which is not just moribund ...
But glad you've come around to my point of view:
And while it's awfully tempting to try to apply metrics and benchmarks to that question, ultimately that may be the wrong way to judge whether a forum should exist or not.
So, you're right: one blunt instrument quantitative metric simply isn't very helpful.
As for gaming, casino loyalty programs are closer to FlyerTalk's original mission (discussing loyalty programs) than many, many others. I am fine with it being here.
#27
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,625
This thread certainly has educated me. Thanks for all the member perspective on gaming programs!
That motion, which I wrote, does not specify that TalkBoard is to produce a report giving thumbs up or thumbs down on every forum. It merely requires TalkBoard to obtain and look at the metrics. The purpose of this provision was to get the data. Up to that point, nobody had the data.
It turned out that the site software has no capability to generate the metrics. So I figured out a simple way to compute metrics that anyone can do. I posted the spreadsheet and the method. The data is public, not limited to TalkBoard. I continue to generate this data every year since nobody else has picked up the task.
Should all TalkBoard members have to certify that they have carefully reviewed the activity numbers? You will never get six votes for that: We can't even get TalkBoard members to read every word of every motion, let alone hundreds of numbers. We all have busy lives. But I assure you that I saw every number as I looked for anomalies indicating data entry error before delivering the data to TalkBoard and posting it here.
Yes, that the way it's supposed to be if TB followed its own guidelines adopted in this motion however for whatever reason it seems unwilling to do so hence the suggestions on an ad hoc basis.
It turned out that the site software has no capability to generate the metrics. So I figured out a simple way to compute metrics that anyone can do. I posted the spreadsheet and the method. The data is public, not limited to TalkBoard. I continue to generate this data every year since nobody else has picked up the task.
Should all TalkBoard members have to certify that they have carefully reviewed the activity numbers? You will never get six votes for that: We can't even get TalkBoard members to read every word of every motion, let alone hundreds of numbers. We all have busy lives. But I assure you that I saw every number as I looked for anomalies indicating data entry error before delivering the data to TalkBoard and posting it here.
#28
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,450
Well I ask the question because, yes, there are many 'moribund' forums on flyertalk depending on your metrics and benchmarks.
But I think every single flyertalker has a 'moribund' forum that they are passionate about. You and cblaisd with Travel News, for example (which is not just moribund but redundant).
But I think every single flyertalker has a 'moribund' forum that they are passionate about. You and cblaisd with Travel News, for example (which is not just moribund but redundant).
the least-used forums
for possible closure.
Last edited by tcook052; Jun 24, 2015 at 8:53 am
#29
Original Member, Ambassador: External Miles and Points Resources
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in LIMA, PERU
Posts: 58,623
The linked forum activity spreadsheet doesn't support that claim and would suggest you compare the Travel News forum activity with the Gaming Loyalty program traffic.
No, not a up or thumbs down on every forum only
to identify those
If all of TB can't be bothered conducting a review then perhaps the wording should be changed to merely say that year end numbers will be compiled and reported with no requirement of further action.
No, not a up or thumbs down on every forum only
to identify those
If all of TB can't be bothered conducting a review then perhaps the wording should be changed to merely say that year end numbers will be compiled and reported with no requirement of further action.
#30
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Personally, I don't see any point in trying to formalize benchmarks. We could spend a lot of time debating them but ultimately the decision of whether to close particular forums is a judgment call about whether doing so would be good or bad for FT, which depends partially on whether the forum serves a unique need, whether it has a group of enthusiastic participants, etc.
Speaking only for myself, my SOP to these issues is to look at the metrics when they become available and identify any fora that I believe deserve a closer examination based just on the numbers. Then I spend a bit of time looking at any fora that I've identified from the metrics plus any others that I suspect should be given some attention in this process. I informally divide my list into three rough groups: (a) no problems, should not be closed, (b) weak maybe, consisting of those fora that I might support being examined further but where I find that the available evidence at this time does not warrant my suggesting further examination, and (c) strong maybe, namely those fora (if any) that I would like to propose be examined further or where I would (strongly) support a suggestion by someone else that the forum be examined further. It's a combination of data and subjective impressions, but I'm not willing to formalize the process further, even for myself, because I don't consider going through lots of analysis here to be the best use of my time.
Speaking only for myself, my SOP to these issues is to look at the metrics when they become available and identify any fora that I believe deserve a closer examination based just on the numbers. Then I spend a bit of time looking at any fora that I've identified from the metrics plus any others that I suspect should be given some attention in this process. I informally divide my list into three rough groups: (a) no problems, should not be closed, (b) weak maybe, consisting of those fora that I might support being examined further but where I find that the available evidence at this time does not warrant my suggesting further examination, and (c) strong maybe, namely those fora (if any) that I would like to propose be examined further or where I would (strongly) support a suggestion by someone else that the forum be examined further. It's a combination of data and subjective impressions, but I'm not willing to formalize the process further, even for myself, because I don't consider going through lots of analysis here to be the best use of my time.