Flight Cancelled Comp?
Aug 10, 2008, 2:36 pm
#1
Original Poster
Join Date: Nov 2006
Location: EWR
Programs: UA MM GS, Marriott Titanium
Posts: 523
Flight Cancelled Comp?
Dear all,
quick question for you: A relative of mine was booked on ZRH - JFK this Saturday. The flight was canceled and he was re-booked via FRA. Consequently he landed c. 4h later in JFK (and had to sit in the middle in the middle instead of his pre-assigned aisle seat...)
Is he entitled to some kind of compensation? LX claims the flight was cancele since they didn't have a cockpit crew (
)
Thanks
FeM
quick question for you: A relative of mine was booked on ZRH - JFK this Saturday. The flight was canceled and he was re-booked via FRA. Consequently he landed c. 4h later in JFK (and had to sit in the middle in the middle instead of his pre-assigned aisle seat...)
Is he entitled to some kind of compensation? LX claims the flight was cancele since they didn't have a cockpit crew (
)Thanks
FeM
Aug 10, 2008, 2:52 pm
#2
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,041
Dear all,
quick question for you: A relative of mine was booked on ZRH - JFK this Saturday. The flight was canceled and he was re-booked via FRA. Consequently he landed c. 4h later in JFK (and had to sit in the middle in the middle instead of his pre-assigned aisle seat...)
Is he entitled to some kind of compensation? LX claims the flight was cancele since they didn't have a cockpit crew ()
Thanks
FeM
quick question for you: A relative of mine was booked on ZRH - JFK this Saturday. The flight was canceled and he was re-booked via FRA. Consequently he landed c. 4h later in JFK (and had to sit in the middle in the middle instead of his pre-assigned aisle seat...)
Is he entitled to some kind of compensation? LX claims the flight was cancele since they didn't have a cockpit crew (
)Thanks
FeM
But here you go anyway (and then click on Europeen Commission: Air Transportation)
But no compensation for the re-seating (in the same class).
Aug 11, 2008, 6:27 am
#4
Join Date: Nov 2002
Location: ZRH / MUC / VIE
Programs: M&M basic / happy Wizzair+ user :-)
Posts: 6,490
LX is usually generous with such matters, so it's worth writing.
Aug 11, 2008, 6:36 am
#5
Join Date: Jan 2007
Location: SEA
Programs: AS 75k, A3 Gold, AC 25k, IHG Plat
Posts: 1,044
I thought in case of beeing rerouted/rebooked you get 50%...at least this is what the LBA says.
http://www.lba.de/cln_009/nn_307058/...tionsblatt.pdf (Page 5)
http://www.lba.de/cln_009/nn_307058/...tionsblatt.pdf (Page 5)
Aug 11, 2008, 11:14 am
#6
Join Date: Nov 2002
Location: ZRH / MUC / VIE
Programs: M&M basic / happy Wizzair+ user :-)
Posts: 6,490
I thought in case of beeing rerouted/rebooked you get 50%...at least this is what the LBA says.
http://www.lba.de/cln_009/nn_307058/...tionsblatt.pdf (Page 5)
http://www.lba.de/cln_009/nn_307058/...tionsblatt.pdf (Page 5)
Finally I got a "gesture of goodwill" which exceeded the expected 50%
(have to admit that I was travelling as a SEN on a full C-fare - this is not the worst existing combination).
Aug 11, 2008, 1:33 pm
#7
Join Date: Jan 2007
Location: SEA
Programs: AS 75k, A3 Gold, AC 25k, IHG Plat
Posts: 1,044
Ah, ok. I just know, that this is what they offer when doing a voluntary rebooking.
I was booked on DUS-ZRH last Saturday (ultra cheapo E-fare, no status). When I came to the gate, the monitors showed, that they were looking for volunteers, because the flight was overbooked. The next flight would have been ~1:50h later, and they offered 125€ cash or 175€ in LH-vouchers.
Well, I went for that offer but I found out that the later (and also last flight) was also overbooked, but that's a different story (that ended in flying DUS-LHR-ZRH in C and 250€ cash).
I was booked on DUS-ZRH last Saturday (ultra cheapo E-fare, no status). When I came to the gate, the monitors showed, that they were looking for volunteers, because the flight was overbooked. The next flight would have been ~1:50h later, and they offered 125€ cash or 175€ in LH-vouchers.
Well, I went for that offer but I found out that the later (and also last flight) was also overbooked, but that's a different story (that ended in flying DUS-LHR-ZRH in C and 250€ cash).