problems to get to book codeshare flights..
Sep 8, 2005, 3:20 am
#1
Original Poster
Join Date: May 2002
Location: Lausanne, Switzerland
Posts: 149
problems to get to book codeshare flights..
I recently priced a "GVA" to "LONDON" itinary I wanted to buy on swiss.com and the only direct connection the website would show me would be GVA-LCY flights. No indication of the direct GVA-LRH flights now only operated by BA with LX codeshare numbers (when they dealt with BA and gave them their slots in LRH..). Therefore, the only itinary bookable online is GVA-ZRH-LHR if you wana end up at LHR.
I find that very annoying. I totally understand they want you to fly with them and their planes, but c'mon, if you make a partenariat and then prevent your custommers from using it, it's just bad marketing. It seems it happens quite often with codeshare destination. I'm quite pissed, i mean what is the point in advertising codeshare destinations if you dont put it on diplay in your online store ???
Any experience/ comments on that ? Thanks in advance !
I find that very annoying. I totally understand they want you to fly with them and their planes, but c'mon, if you make a partenariat and then prevent your custommers from using it, it's just bad marketing. It seems it happens quite often with codeshare destination. I'm quite pissed, i mean what is the point in advertising codeshare destinations if you dont put it on diplay in your online store ???
Any experience/ comments on that ? Thanks in advance !
Sep 8, 2005, 4:24 am
#2
Join Date: Dec 2004
Location: NUE
Programs: *G (TK elite+), OW sapphire (QR), ST elite plus (AF). LA black
Posts: 3,841
codeshares with BA/denimairway canceled effective Sept 13th
swiss has canceled all BA codeshare flights beginning 12th of september...
source: swiss corporate newsletter
moreover lx cancels codeshare-agreements with denim airways ... flights to florence and bologna are no longer operated with lx-flight numbers, venice will be served by lx own erj-145.
CHris
source: swiss corporate newsletter
SWISS und British Airways haben sich geeinigt die Codeshare Verbindung auf der Strecke GVA - LHR per 13. September einzustellen.
Alle Buchungen (unabhngig davon ob das Ticket bereits ausgestellt ist oder nicht) bleiben auf den BA Flgen gltig. Die Spezialisten sind daran mit BA einen Umbuchungsprozess aufzusetzen, der sicherstellt, dass bestehende LX Buchungen gltig bleiben, auch wenn die LX Flugnummern aus den Systemen genommen werden.
in french
SWISS et British Airways ont convenu de supprimer le partage de code sur la ligne GVA - LHR dater du 13 septembre.
Toutes les rservations (que le billet ait t mis ou pas) restent valables sur les vols BA. Les spcialistes mettent en place, avec BA, un systme de modification pour garantir la validit des rservations LX existantes, mme si les numros de vols LX sont retirs du systme.
Alle Buchungen (unabhngig davon ob das Ticket bereits ausgestellt ist oder nicht) bleiben auf den BA Flgen gltig. Die Spezialisten sind daran mit BA einen Umbuchungsprozess aufzusetzen, der sicherstellt, dass bestehende LX Buchungen gltig bleiben, auch wenn die LX Flugnummern aus den Systemen genommen werden.
in french
SWISS et British Airways ont convenu de supprimer le partage de code sur la ligne GVA - LHR dater du 13 septembre.
Toutes les rservations (que le billet ait t mis ou pas) restent valables sur les vols BA. Les spcialistes mettent en place, avec BA, un systme de modification pour garantir la validit des rservations LX existantes, mme si les numros de vols LX sont retirs du systme.
CHris
Last edited by f0zzyNUE; Sep 8, 2005 at 4:38 am
Sep 8, 2005, 5:59 am
#3
Join Date: Nov 2004
Location: HKG
Programs: Miles & More Senator, CX Marco Polo Club, SQ Krisflyer
Posts: 249
Originally Posted by swiss traveler
It seems it happens quite often with codeshare destination. I'm quite pissed, i mean what is the point in advertising codeshare destinations if you dont put it on diplay in your online store ???
Sep 8, 2005, 6:39 am
#4
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,105
The reservation system/website is not at its strongest when it comes to code-shares. They are invariably expensive and sometimes crazily so: the website offers BHX BRU ZRH MAD for example - as a viable routing between BHX and MAD - prices it very reasonably in C-class, then adds in EUR 1400 or so as fuel surcharge. Right, I'll take two of those please And only a madman would take up the alternatives I've been offered to places like KUL via ZRH.
Another weird touch of the website is to suggest overnight connections through ZRH on European flights. e.g. MXP-ZRH/zzzzzzzz/ZRH-LHR. OK, it could be an attractive proposition to some: but, I think, only a very few!
And only a madman would take up the alternatives I've been offered to places like KUL via ZRH.Another weird touch of the website is to suggest overnight connections through ZRH on European flights. e.g. MXP-ZRH/zzzzzzzz/ZRH-LHR. OK, it could be an attractive proposition to some: but, I think, only a very few!
Last edited by IAN-UK; Sep 8, 2005 at 6:54 am
Sep 8, 2005, 7:55 am
#5
Original Poster
Join Date: May 2002
Location: Lausanne, Switzerland
Posts: 149
Originally Posted by f0zzyNUE
swiss has canceled all BA codeshare flights beginning 12th of september...
source: swiss corporate newsletter
moreover lx cancels codeshare-agreements with denim airways ... flights to florence and bologna are no longer operated with lx-flight numbers, venice will be served by lx own erj-145.
CHris
source: swiss corporate newsletter
moreover lx cancels codeshare-agreements with denim airways ... flights to florence and bologna are no longer operated with lx-flight numbers, venice will be served by lx own erj-145.
CHris
Thanks very much for the info, I didnt hear that at all.
I guess that was the price to pay for dropping the OW deal with BA...
Btw, it seems that i'm missing quite some infos lately... And most of all, I havent received any swiss Gold newsletter in ages. Could any feelow TC Gold card holder let me know when they received their last Gold Newsletter ? I remember how nice it was to be warn of the next months miles promos a few days before everyone else... miss that ! thanks for your input on that.
Cheers ! Claude
Sep 9, 2005, 12:49 am
#6
Join Date: Feb 2003
Location: Austria (Vbg)
Programs: LX SEN, BA Gfl/GGL, IC Dia, HH Dia, Hyatt LT GLOB
Posts: 1,588
Originally Posted by swiss traveler
Btw, it seems that i'm missing quite some infos lately... And most of all, I havent received any swiss Gold newsletter in ages. Could any feelow TC Gold card holder let me know when they received their last Gold Newsletter ?
Sep 9, 2005, 1:30 pm
#7
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,425
Originally Posted by IAN-UK
Another weird touch of the website is to suggest overnight connections through ZRH on European flights. e.g. MXP-ZRH/zzzzzzzz/ZRH-LHR. OK, it could be an attractive proposition to some: but, I think, only a very few!
