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Restrictions on Swiss "Q" class?

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Old Jul 14, 2005, 7:29 pm
  #1  
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Restrictions on Swiss "Q" class?

Hello,

I booked a ticked on Swiss from LHR-CAI in Q class (per the agent), but I was never provided (online when booked) with the restrictions of "Q" class. What is the change fee for a "Q" class fare? It is normal to not provide a passenger with the rules of a particular fare and then deny him/her any way to view those rules? I called Swiss and they told me that I have to write to Swiss in New York to get the fare rules.
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Old Jul 15, 2005, 5:42 am
  #2  
 
Join Date: Jun 2004
Location: Suisse
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Originally Posted by ex0dus
Hello,

I booked a ticked on Swiss from LHR-CAI in Q class (per the agent), but I was never provided (online when booked) with the restrictions of "Q" class. What is the change fee for a "Q" class fare? It is normal to not provide a passenger with the rules of a particular fare and then deny him/her any way to view those rules? I called Swiss and they told me that I have to write to Swiss in New York to get the fare rules.
I wounder how you managed to get a Q class. I have not seen a fare with Q class from LHR to CAI. Are you sure?
Although, there is a fare QSUMMER from GVA/ZRH to CAI. Ticket is non-refundable, changes permitted for 200 CHF.

For other SWISS fares in Europe, Q class ticket is usually non-refundable and non-changeable.
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Old Jul 15, 2005, 5:10 pm
  #3  
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Originally Posted by lkm098
I wounder how you managed to get a Q class. I have not seen a fare with Q class from LHR to CAI. Are you sure?
Although, there is a fare QSUMMER from GVA/ZRH to CAI. Ticket is non-refundable, changes permitted for 200 CHF.

For other SWISS fares in Europe, Q class ticket is usually non-refundable and non-changeable.
Yes, it is a Q class fare. Was booked in January of this year. I had to chage the date, but LX would not let me. Ticket was purchased in British Pounds. New fare was only 70 pounds more.
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Old Jul 15, 2005, 5:11 pm
  #4  
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Originally Posted by ex0dus
Yes, it is a Q class fare. Was booked in January of this year. I had to chage the date, but LX would not let me. Ticket was purchased in British Pounds. New fare was only 70 pounds more.
BTW, the new ticket I had to buy is V class. Full mileage on AA.
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