Swiss 777 PE Seat Selection
#1
Original Poster


Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 547
Swiss 777 PE Seat Selection
Hello Forum Friends,
Long time AA flyer and first time Swiss Airlines flyer, here. My family and I are booked in PE from Zurich to Dubai in December (part of a United itinerary DFW-ORD-ZUR-DXB) and it would really calm my anxiety if I am able to reserve our seats now. The booking says will be assigned by Swiss, but went to choose them as there are four of us, even if it costs extra to choose in advance. Is there a way to do that? Thank you and I look forward to experiencing this relatively new product on Swiss.
edit - so I understand that I need to call United to get my Swiss booking code and then I can choose them. Is that correct? I am normally able to find the codeshare metal airline booking code but it seems that I have to call United to get that?
Long time AA flyer and first time Swiss Airlines flyer, here. My family and I are booked in PE from Zurich to Dubai in December (part of a United itinerary DFW-ORD-ZUR-DXB) and it would really calm my anxiety if I am able to reserve our seats now. The booking says will be assigned by Swiss, but went to choose them as there are four of us, even if it costs extra to choose in advance. Is there a way to do that? Thank you and I look forward to experiencing this relatively new product on Swiss.
edit - so I understand that I need to call United to get my Swiss booking code and then I can choose them. Is that correct? I am normally able to find the codeshare metal airline booking code but it seems that I have to call United to get that?
Last edited by davecraze; Jun 17, 2022 at 6:21 pm
#3
Original Poster


Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 547
thank you for the quick response
United needs to step up its outsourced call center. After over 90 minutes on hold (that actually isnt the problem), the agent gave me the Swiss booking code and gave me seven digits. I asked them three times whether it should be six digits and they said its right there, its seven digits and they read it back to me three times. I wrote it down correctly and of course it doesnt work. Gonna waste another two hours for an annoying game of hang up and call again to get the operating carrier booking code which should be much easier to get
.
United needs to step up its outsourced call center. After over 90 minutes on hold (that actually isnt the problem), the agent gave me the Swiss booking code and gave me seven digits. I asked them three times whether it should be six digits and they said its right there, its seven digits and they read it back to me three times. I wrote it down correctly and of course it doesnt work. Gonna waste another two hours for an annoying game of hang up and call again to get the operating carrier booking code which should be much easier to get
.
Last edited by davecraze; Jun 18, 2022 at 12:13 pm





