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GONE : Westin Aruba (Leaving Starwood February 27, 2014) [Master Thread]

GONE : Westin Aruba (Leaving Starwood February 27, 2014) [Master Thread]

 
Old May 27, 13, 12:43 am
  #211  
 
Join Date: Dec 2006
Programs: United 1k, *wood LT Plat
Posts: 681
I booked an award stay on May 2 (for the end of the year), and the following was included in my confirmation email:

"A resort service fee of $25 per day applies to all rooms, including those booked with SPG Starpoints®."
lilpisher is offline  
Old Jun 10, 13, 3:03 pm
  #212  
 
Join Date: Jul 2007
Location: DFW; Allen, TX
Programs: AA EXP/2MM, SPG Lifetime Platinum, Marriott PLT, National Exec Elite
Posts: 1,083
Confirmed, $25 resort fee. I can definitely tell you that the money is fairly well served, as towels are free, the staff seems nice, and most have been very helpful.

I was upgraded without prompting to the oceanview premium, and the only difference between oceanview and premium is that the premium is on the end of the row, and has two patios versus one.

Their term suite is definitely different than mine. I would call it "nice room with view".
atxtraveler is offline  
Old Jul 27, 13, 8:35 pm
  #213  
 
Join Date: Mar 2011
Location: Canada
Programs: UA 1K, Marriott Bonvoy PLAT, Priority Pass, Star Alliance Gold
Posts: 3,305
Question waive the fee?

Originally Posted by atxtraveler View Post
Confirmed, $25 resort fee.
Does the resort waive the fee for PLATs?
Antonio8069 is offline  
Old Jul 27, 13, 10:31 pm
  #214  
 
Join Date: Feb 2010
Programs: Lifetime SPG Plat
Posts: 87
Originally Posted by Antonio8069 View Post
Does the resort waive the fee for PLATs?
No, everyone pays the resort fee
niteowl94 is offline  
Old Jul 28, 13, 2:28 pm
  #215  
 
Join Date: Dec 2001
Location: NYC
Programs: AA LT PLT, SPG Gold
Posts: 2,562
Originally Posted by atxtraveler View Post
Confirmed, $25 resort fee. I can definitely tell you that the money is fairly well served, as towels are free, the staff seems nice, and most have been very helpful.
Do hotels that don't charge a resort fee now charge for towels? I haven't seen this before. And employees should only be friendly and helpful if one pays an additional extortion fee above and beyond the daily room rate?
broadwayblue is offline  
Old Aug 18, 13, 1:21 pm
  #216  
 
Join Date: Feb 2005
Posts: 70
Cant decide between a premium ocean view at the westin or club arias B&B #1 rated B&B

they are both very different .. one is a tourist hotel and the other is a B&B located in a not so touristy part of the island

Wondering if the ocean view trumps the homeliness of one the highest reviewed B&B in a different part of the island (Savaneta)

anyone who has been to the island and is familiar care to comment?
idealguru is offline  
Old Aug 18, 13, 1:22 pm
  #217  
 
Join Date: Feb 2005
Posts: 70
if i book premium ocean view room what is the next level upgrade that can be hoped for as a Preferred Plus member
idealguru is offline  
Old Aug 20, 13, 10:57 am
  #218  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by idealguru View Post
if i book premium ocean view room what is the next level upgrade that can be hoped for as a Preferred Plus member
Upgrades to a next level category room type are not among Preferred Plus member benefits, but you might be able to get an enhanced room in the same category you originally book, subject to availability at check-in.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Sep 19, 13, 10:43 pm
  #219  
 
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta platinum, IHG Spire Elite, Hertz President's Circle
Posts: 1,129
I have a 2 queen bed room booked on points for next week....4 days 3 nights. Anymore recent feedback?

I am now having mixed feelings and may stay at the Marriott instead lol

Is this place that bad?
alrvd83 is offline  
Old Sep 20, 13, 12:00 pm
  #220  
 
Join Date: Feb 2005
Location: PHL
Programs: AA EXP, HHonors Diamond, Marriott Lifetime Ti, UA Silver
Posts: 4,727
Originally Posted by alrvd83 View Post
I have a 2 queen bed room booked on points for next week....4 days 3 nights. Anymore recent feedback?

I am now having mixed feelings and may stay at the Marriott instead lol

Is this place that bad?
I've stayed at the Westin, Surf Club, and Stellaris and no, the Westin is not that bad. It's not as nice as the Stellaris, but it is also a lot less $$$.
PHLGovFlyer is offline  
Old Sep 20, 13, 6:48 pm
  #221  
 
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta platinum, IHG Spire Elite, Hertz President's Circle
Posts: 1,129
Originally Posted by PHLGovFlyer View Post
I've stayed at the Westin, Surf Club, and Stellaris and no, the Westin is not that bad. It's not as nice as the Stellaris, but it is also a lot less $$$.
Ok thanks. I'm using 30k starwood pts for the westin for 3 nights so I'll just keep it.

The stellaris is like 105k pts for 3 nights. I'll pass
alrvd83 is offline  
Old Nov 29, 13, 5:08 pm
  #222  
 
Join Date: Nov 2008
Location: Orlando, FL
Programs: United 1K, HH Gold, SPG Platinum, Hyatt Diamond, Marriott Gold, AA Exec Platinum
Posts: 55
Ouch...We arrived last night around around 10:45 from MIA. We were greeted without a bellhop on staff and unloaded luggage for 2 adults and 2 kids for 5 days. Upon waiting for 20 minutes to check in we were offered an upgrade to a Ocean Front Suite and were please. We were presented with arrival amenity and explained the $25/day resort fee. I chose the drinks at the bar and was told it is good for 2 and they will give us a non alcoholic drink for each child. I asked if there was a crib in the room as requested and the he said he would send one up.

The first impressions of the lobby were nice. It seemed updated and clean. As we dragged our luggage upstairs to 1102 in 2 trips we noticed the halls and walls are in need of repair. Our room is fairly spacious but in needs of some TLC. It seems as if it was updated a few years ago and never maintained. The TV is fuzzy, bathtub is chipped, no robes (but hanger touting them), sagging sofa, and scuffed walls. Needless to say we were no wowed by first impressions. After 30 minutes of waiting for a crib I called down again. 30 minutes later I walked down to talk to the front desk. Before I talked to them I decided to grab the amenity drinks at the bar. I asked for 2 mojitos but they did not have them. So settled on a standard vodka/soda. As the bartender came with the drinks I mentioned what the FD said about the amenity and asked for 2 bottled waters. He told me that the certificate only covers 1 drink. I went to the FD but no one was working. When someone came out I expressed all of my frustrations and she told me things would get better and comped our drinks and breakfast. Needless to say there was still no crib.

As I returned to the room, I booked the Hyatt down the street for the next 3 nights. Today continued the bad experiences. The food is horrible, service is lacking, and overall experience has been memorable in the wrong way. It takes a lot to book another hotel mid stay but I did it. I would suggest staying away from this property.
gwhite216 is offline  
Old Dec 16, 13, 1:59 pm
  #223  
 
Join Date: Nov 2011
Location: CLE
Programs: SPG/Marriott (Plat)
Posts: 29
I am at this property now on my honeymoon, taking a break from the sun to let my skin recover while my wife takes a nap. I have been happy with all service so far as everyone has been happy, attentive, and available to help as needed.

I'm on the front-end of my stay, so I will withhold any final review until the trip is over, but if anyone has any questions about the property that might require a report on current conditions "from the ground", I'd be happy to check things out for you, snap a photo, etc. This forum has been an endless supply of traveling wisdom to me so I'm happy to be in a position to help instead of be helped!
FlyertalkST is offline  
Old Dec 21, 13, 4:15 pm
  #224  
 
Join Date: Apr 2007
Location: long island,ny
Programs: starwood plat 5*elite svo, usair, delta, jetblue, southwest, nwa
Posts: 257
westin aruba not booking past mar 2014

does anyone know if the westin aruba is being rebranded? i tried to book rooms from 3/14-8/14 and site will not allow me.
pointsjunkie53 is offline  
Old Dec 22, 13, 6:52 am
  #225  
 
Join Date: Dec 2010
Location: Pawleys Island
Programs: SPG Plat
Posts: 7
Unhappy Sold

RIU officially notifies Aruba government they will purchase Westin Resort

http://themorningnewsaruba.com/local...westin-resort/
Beachsc is offline  

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