Westin Palace Madrid, Spain [Master Thread]
Mar 3, 2012, 11:01 am
#227
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
I was here with a friend (we're both Plats) last weekend on a cash + points stay. Upgraded to 2 (3?) room suite facing the fountain. Very nice, nothing to add to claes059's report. Sounds like we had a very similar room. I was able to squeeze through the balcony door to take photos (and have a smoke 
but I didn't know about the release form.
The check-in agent earned a *wood positive comment card from us. Very pleasant and accommodating. We would have given one to the concierge as well, but we only had the one between us; she's the nice lady with the glasses and big hair.
We stayed here when it was a Sheraton and while the rooms aren't any different now, the service IMO is much better.
but I didn't know about the release form.The check-in agent earned a *wood positive comment card from us. Very pleasant and accommodating. We would have given one to the concierge as well, but we only had the one between us; she's the nice lady with the glasses and big hair.
We stayed here when it was a Sheraton and while the rooms aren't any different now, the service IMO is much better.
Mar 3, 2012, 11:20 am
#228
Join Date: Aug 2002
Location: Amsterdam, The Netherlands
Programs: Marriott Gold, IHG Elite KLM Flying Blue,
Posts: 519
Mar 3, 2012, 1:31 pm
#229
Join Date: Aug 2001
Location: NY
Programs: AA: ExPlat & 3MM; UA: 1k; KL: Plat 4 Life; Hyatt: Plat; SPG, Marriott, Hilton: Gold
Posts: 2,708
What is the best way to get to hotel from airport? Airport bus seems to stop at least 10 minutes away. Still best option or is there a train/metro that stops closer?
Mar 3, 2012, 1:53 pm
#230
Join Date: Aug 2002
Location: Amsterdam, The Netherlands
Programs: Marriott Gold, IHG Elite KLM Flying Blue,
Posts: 519
It is really a short walk, 10min if you walk very slowly. I think everybody can do this. But if you have a lot of luggage its perhaps not easy. Another way is to take the metro, but you have to change lines, so even worse with luggage!
Mar 3, 2012, 2:20 pm
#231
Join Date: Aug 2011
Location: Baltic Sea
Programs: SPG Platinum
Posts: 345
Airport is 10 minute walk?
Is this true? I'm visiting e property in April and would be awesome if it's a quick walk
Mar 3, 2012, 3:12 pm
#232
Original Member, Ambassador: OneWorld Alliance
Join Date: May 1998
Location: Austin, TX, USA
Programs: AA ExecPlat & 3MM; Marriott Titanium
Posts: 1,015
Mar 3, 2012, 3:39 pm
#233
Join Date: Aug 2002
Location: Amsterdam, The Netherlands
Programs: Marriott Gold, IHG Elite KLM Flying Blue,
Posts: 519
If you want to take the bus back, the busstop is on the other side, on the side of the Postoffice.
Mar 3, 2012, 4:12 pm
#235
Join Date: Aug 2002
Location: Amsterdam, The Netherlands
Programs: Marriott Gold, IHG Elite KLM Flying Blue,
Posts: 519
the Metro stop Banco de Espagna is next to the airportbusstop at Cibeles so I do not think the distance will be shorter. When taking the airportbus you do not have to change lines.
Mar 3, 2012, 8:13 pm
#236
Join Date: Aug 2001
Location: NY
Programs: AA: ExPlat & 3MM; UA: 1k; KL: Plat 4 Life; Hyatt: Plat; SPG, Marriott, Hilton: Gold
Posts: 2,708
How much is the bus? How long is the ride?
Mar 4, 2012, 12:35 am
#237
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
Metro in madrid is fast, clean, and efficient (trains run every 2-3 minutes)
Mar 4, 2012, 3:44 am
#238
Join Date: Aug 2002
Location: Amsterdam, The Netherlands
Programs: Marriott Gold, IHG Elite KLM Flying Blue,
Posts: 519
Mar 4, 2012, 4:10 am
#239
Join Date: Aug 2002
Location: Amsterdam, The Netherlands
Programs: Marriott Gold, IHG Elite KLM Flying Blue,
Posts: 519
Pictures: http://travel.webshots.com/album/582431157GtQxRk
Thinking Green? I did notice the hotel does not have energy savers for the lights in the suite or in the corridors public spaces! It was a bit shocking for me, since I thought Starwood cares for the environment. And beside this, financially it would be also better for the hotel when I notice how much lights are used. In the room you can find a card, only when you place it on the bed the linen would be cleaned, so that’s one step to environmental thinking or green thinking.
Well I have to make an adjustment. I have information now the hotel does have energy saving lightbulbs of PHILIPS and is every year certified “TUV - ISO 14001 For applying an environmental system in a historical building”. So yes this Starwood hotel is thinking Green.
It is the first time I have noticed the clear glass lightbulbs without the milky colors they usually have and of this form as a energy saver! Well we learn every day. I am just happy the hotel is thinking Green!
Pictures: http://travel.webshots.com/album/582431157GtQxRk
Thinking Green? I did notice the hotel does not have energy savers for the lights in the suite or in the corridors public spaces! It was a bit shocking for me, since I thought Starwood cares for the environment. And beside this, financially it would be also better for the hotel when I notice how much lights are used. In the room you can find a card, only when you place it on the bed the linen would be cleaned, so that’s one step to environmental thinking or green thinking.
Well I have to make an adjustment. I have information now the hotel does have energy saving lightbulbs of PHILIPS and is every year certified “TUV - ISO 14001 For applying an environmental system in a historical building”. So yes this Starwood hotel is thinking Green.
It is the first time I have noticed the clear glass lightbulbs without the milky colors they usually have and of this form as a energy saver! Well we learn every day. I am just happy the hotel is thinking Green!
Pictures: http://travel.webshots.com/album/582431157GtQxRk
Mar 28, 2012, 3:13 pm
#240
Join Date: Jan 2011
Location: BOS
Programs: SPG
Posts: 25
Stayed here last weekend for 4 nights. Even though I'm only a Preferred Guest with the Amex, they let me check in at 8:30am after a redeye and upgraded our cash and points reservation to a king room (executive floor). We were really impressed by this! Unfortunately, we weren't too impressed by the concierge's restaurant recommendations -- they seemed very Americanized. Overall, a great stay.