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Old Jul 27, 2018, 1:23 am
  #1  
kkl
Original Poster
 
Join Date: Feb 2010
Posts: 1,026
Internal Transfers delay?

Initiated a transfer 1 week ago, still not transferred.

I normally email [email protected] to speed things up but it seems like the email has been shutdown. Received a bounce back email

Anyone managed to transfer recently in under a week? (household)
kkl is offline  
Old Jul 27, 2018, 3:48 am
  #2  
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by kkl
Initiated a transfer 1 week ago, still not transferred.

I normally email [email protected] to speed things up but it seems like the email has been shutdown. Received a bounce back email

Anyone managed to transfer recently in under a week? (household)
With the sudden uptick in volume, it may be taking 10 business days now.

If you would email us the details to below email address, we are happy to follow up on this.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker III is offline  
Old Jul 28, 2018, 7:59 pm
  #3  
Formerly richh1833
 
Join Date: Mar 2012
Location: SYD
Programs: QF P1, BA GGL, AS GMVP
Posts: 480
Still waiting here as well. Been about almost 7 days. Shot an email to listed above, but no reply yet...
TheSYDTraveller is offline  
Old Aug 20, 2018, 5:20 pm
  #4  
 
Join Date: Jan 2010
Location: Laguna Beach, CA
Programs: SPG Gold, HHonors Gold, Hyatt Diamond
Posts: 363
I submitted a request for a point transfer on July 31st, and nothing ever happened. I got a confirmation email but that's it, the points are still in our respective accounts.

Was the request simply disregarded?
mgchan is offline  


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